Flipkart — Air conditioner installation paid but not delivered

I had purchased an AC and Installation & Demo package for a total of Rs 34, 379 on 20/2/2022.

The AC was Rs 32, 940 and the Installation and Demo was Rs 1, 298.

However, I had to pay the FULL cost of the installation, including basic installation and additional parts. The installer did not acknowledge my payment of Rs 1, 298 to Flipkart. They also did not know anything about Jeeves, which is the company Flipkart apparently uses to source the installation.

I then cancelled the installation on Flipkart, and am waiting for the refund of Rs 1, 298.

I have already raised this issue multiple times without any resolution from their end.