[Resolved] Flipkart — Amount collected but product not delivered.

Prakashkumar72

from Hyderabad, Telangana

Address:	500010
Website:	www.flipkart.com

I placed an order for moto g3 cell phone vide order no OD[protected] and made payment on 11th oct 2015, I received the email confirming 14th oct 2015 as delivery date. When enquired about the product delivery on 14th, they say no idea about the product delivery and ask me to wait till 17th and on enquiring on 17th they told me to wait till 20th. And enquiring on 20th they said wait till 23rd as they themselves have no idea where the product is, and they are not able to trace out the product. Till date they have not delivered the product, flipkart is cheating customers like this.i am going to consumer forum against Flipkart for cheating.

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Complaint marked as Resolved

Verified Support

Oct 23, 2015

Flipkart Customer Care's response Customer issue is already addressed and resolution given to customer and also e-mail sent stating that we have initiated refund towards his bank account and the same will be reflecting his account is 8 business days. Hence closing the case.