[Resolved]  Flipkart — amount debited but not delivered yet and no response from flipkart service

Address:	523230
Website:	Flipkart.com

Hello sir/madam,

I have ordered a product (Redmi mobile which cost of 9899) in flipkart online portal on 16th may 2018 with order number: od[protected], and it should be delivered by 26th may 2018.

On 26th may 2018, we received sms as like product has been delivered, but we not received the product. Same day i spoke to filpkart customer service and raised a complaint on my concern. As per complaint it has to be resolved by 1st june 2018 by refunding money nor delivery the product to correct address. Every day when i speak to flipkart customer service, they keep on telling me to give 24 to 48 hours to resolve my complaint. But so far they took more than 10days and still my complaint not resolved yet by refunding amount or deliver the product.

Please find the attached product screen shots for your reference.

Could you please take necessary action to resolve my complaint or concern to transfer my money to the debited account.

Thank you.
Regards,
Nagendra,
[protected].