Flipkart — Amount debited but order was not placed and refund not credited

Address:

TAMILNADU

I have tried to book Sansui Tv at flipkart on 15th Oct 2020 through ICICI UPI. order not got placed at the same time amount debited from bank.
So i started followup with Flipkart, they said within 2 days it will refund back.
mean time i have submitted payment transfer details along with reply from ICICI bank, which clearly shows amount credited to flipkart.

I have never get such treatment with other site like amazon.

i am completely unhappy with the way they are handling the customer complaint.
Please refer below transaction details

RRN No[protected]

Name : Flipkart Internet Pvt Ltd

Account No : XXXXXXXXXX5950

IFSC Code : INDB0002201

Kindly resolve this issue on priority