[Resolved] Flipkart — amount debited from bank but order not confirmed.

Ajit Shag

from Singrauli, Madhya Pradesh

Address:

486886

I was ordering a realme c2 on flipkart. I filled out everything. Then i chose to pay using phonepe and the bank paytm payment bank. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to flipkart and got no response. I called at the toll free number and the ivr gave an assurance that i will get a call back. Still no response. What should i do?
I am really frustrated please help me out. I contacted multiple time flipkart customer care service but got no solution till now.
My register mobile no. - [protected]
Address - m/s. Dinesh traders, khutar, dist - singrauli, m. P

+1 photos

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Jan 2, 2020

Complaint marked as Resolved

My complain is not resolved yet. They just sent me email to wait till 30 December on my register mail id. They didn't call me. Its 2 January today no updates given by flipkart yet.

Flipkart customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by Ajit Shag I got this mail only. No updates regarding refund.

Verified Support

Jan 03, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 20, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to thank you for confirming that the refund has been credited to your account.

Your kind understanding and patience are appreciated.