[Resolved]  Flipkart — Apple 6

Address:Gurgaon, Haryana, 122001

Purchase product, after 2 days, product is not geting power on, had done conversation over phone, and they put technician call, rather then replacement, now i got message that technician call is cancellled, and nothing can be done with phone, really surprising that company can do like that with there customers who trust blind folded on them

Order Id OD[protected]

contact no [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2017
Complaint marked as Resolved 
got replacement of product, brand new iphone
Flipkart customer support has been notified about the posted complaint.
Jan 01, 2017
Updated by rajbir1977
getting harashed by flipkart representatives, problem still remain same, very pathetic situation to deal with flipkart

uneducated people, uneducated customer support, 17 days gone, back to square 1 after 17 days

no other option to file case in consumer cell
Verified Support
Jan 05, 2017
Flipkart Customer Care's response
Resolution: Spoke with customer (Rajbir on [protected]) says tech visit has been completed and engineer confirmed about defect. Apologized to customer and requested to wait for 24 hrs as need to check with tech visit team about TV status. Customer agreed.

Kindly check and provide us an update on priority.
Complaint comments 

Comments

surpirising reply from flipkart, after 7 days the status is same, really bad

Purchase product, after 2 days, product is not geting power on, had done conversation over phone, and they put technician call, technician visited and confirmed that replacement will be doen in 2 days, yesterday delivery boy came for delivery /replacement, the problem is with power on as the system is not getting poweron, so he denied to replace as he need IMIE number of phone after making it power on

as it is not getting power on so nothing can be done with phone and no IMIE no is seen in it, really surprising that company can do like that with there customers who trust blind folded on them

Order Id OD[protected]

contact no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information