[Resolved]  Flipkart — apple airpod

Address:

Mumbai City, Maharashtra

My name is deven jangir. I have ordered apple airpods from flipkart on 10th of january, and supposed to get delivered on 11th. The order id is od[protected] i have got the delivery on 11th morning. I came to house, and opened the box. There was only apple box in package, but the airpods were missing. I have immediately called flipkart and complained for this. The agents said it's an big mistake we will look into it, talk to the seller, and get back to you with a solution. I have said ok. And then they have created my return request. Then after one day they called me and saud me to send the photos of box and my id proof. I have immediately replied on their mail with my photos of box and my id proof, then the next they they have sent me a mail saying "we have not received your id proof so we are cancelling this return request. I have again called them, so they said sir we will create the rerurn request again. Then i said him to stay on call and sended my id proof on call via flipkart app, he said sir i got your id proof. Now i will asscelate your issue and you will soon get a solution. Then after 2 days no response flipkart sent me a mail.in which they have written that"you have sended us your id proof so we are cancelling your return. From that day till now. I have investes so much of my time talking to flipkart and i have sended my id proof for 20 times. And still they mail me that we are cancelling the return request because you have not mailed us your id. I am really sad and deppressed. I feel i have lost my money, my product, my time.