[Resolved] Flipkart — apple airpods

praneethsontha

from Mumbai, Maharashtra

Address:

560048

Hi,

I have ordered the product on the 1st feb 2018. The package was delivered to me on 2nd feb 2018. When i opened, i found the item missing. The box contained only packaging cover.
I immediately contacted flipkart and raised a complaint and opted for a full refund instead of replacement. As promised they called me on 6th feb 2018 and said they need some time and call back after 24-48 hrs. This is a serious waste of time.
Now i demand flipkart to provide me more compensation as they delayed the resolution time and for not delivering the product.

Appreciate your response.

Was this information helpful?

No (0)

Yes (0)

Feb 14, 2018

Complaint marked as Resolved

refunded

Flipkart customer support has been notified about the posted complaint.

Feb 06, 2018

Updated by praneethsontha sorry, the product was ordered on the 2nd Feb 2018 and was delivered on 3rd Feb 2018.

Verified Support

Feb 07, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Feb 07, 2018

Updated by praneethsontha Please let me know the details you need? I ll send it to you ppl

Feb 08, 2018

Updated by praneethsontha Hi consumer complaints,

As promised by flipkart, I did not receive a call from flipkart. Hence I can confirm that the company misplaced my product. So I demand more compensation from flipkart. I have attached the confirmation message that I received from flipkart.

Feb 08, 2018

Updated by praneethsontha I called flipkart with Reagan’s to an update since I did not get a call from them as promised today at 11.00am. After speaking to them I wrote a complaint, they replied stating that they will arrange a call by the end of today. Did not get any call until now. Please do something.
I’m adding their email here.

Feb 08, 2018

Updated by praneethsontha It’s not Reagan’s..it’s Regards

Feb 09, 2018

Updated by praneethsontha I want to know what is consumer complaints doing with the issue, after so many comments with the confirmation I do not have any updates with regards to my complaint from the consumer complaints team.