[Resolved] Flipkart — arona + sp check-in luggage

[Resolved] Flipkart — arona + sp check-in luggage - 30 inch (blue)

S Suffering_customer from Gaya, Bihar

I had order arona check-in luggage - 30 inch (Blue) on sat, aug 10th '19. As the bag was big so i have requested for return the product. From that day to today (9th oct'2019). Every day i am trying to return the product, but the return is getting denied. Evert time i am new new issue, that the wish master denied to pick up the order, or they don’t have proper vehicle. And after that they are cancelling the pick up. And after the cancellation whenever i am trying to reinitiate the return they have the same question, why did you buy the product, why you want to return it. They keep forcing me to cancel the return. These people need to understand our problem. Till now no proper action have been taken. Request you to resolve this issue. Was this information helpful? No (1) Yes (0)
Oct 3, 2022 Complaint marked as Resolved there were no steps taken by the company, they still have not returned the product. They just keep mentioning that the product can't be taken as they don't have enough space for shipping it back. Pathetic experience. After this, I stopped buying things from Flipkart. Flipkart customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Flipkart Customer Care's response We will revert on it. Oct 15, 2019 Updated by Suffering_customer even after complaining the request got cancel, Verified Support Dec 30, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the return of the product. We have interacted with the customer and informed that the seller shall not be able to accommodate customer request for the return of the product as the product delivered is the same as ordered. Hence, closing the complaint from our end.
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