Flipkart — Asking for Personal Details ( Aadhar PAN etc) without providing appropriate reasons

The company first did delay in sending order. Then sent an empty packing.On raising missing item complaint they asked to send all details or packaging received and photos which I shared. Now they are asking for PAN Card, Aadhar card etc personal details.When asked reasons they have no reason, must saying we want to verify your account.I am user of flipkart since years suddenly today they have to verify account that too using Aadhar Card & other personal details.

So first their sellers have taken customer money and sent empty boxes, then for providing any resolution they will try to get customers personal details which they will try to sell off or misuse.

Order no : OD[protected]
Date of Issue : 24/04/2022