[Resolved] Flipkart — Asks for Id proof for return of product

[Resolved] Flipkart — Asks for Id proof for return of product

L Lakshay Maini Oct 27, 2021

Order id OD - OD[protected] I ordered Sparx shoes from Flipkart on 21 October 2021. As I received a different product delivered on 25 October 2021, I raised a complaint regarding them. Now for the return of the product, they want me to share pictures of my Adhaar card for so-called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What for the verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why do I need to share my whole ID proof with Flipkart? Is it right to capture the personal details of customers? +2 photos Was this information helpful? No (0) Yes (0)
Nov 1, 2021 Complaint marked as Resolved After I raised a complaint on this website (consumercomplaints.in), the company contact me and told me that you don't have to submit anything we have initiated your refund. Flipkart customer support has been notified about the posted complaint.
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