[Resolved] Flipkart — asus gaming laptop replacement issue | |||
I have bought a laptop from flipkart during big billion days, the product Was asus rog gaming laptop i paid full money 73999 rupees. However i Received a product but its left sound speaker was not working. The moment i saw it was not working Filed a replace request it was on october 5th oct. I got message technician will Visit to your home on 12 thoctober th. He visit on 10th oct. I waited till 12th October still issue isn't resolved on the october 20. I called customer Care so many time they told me they are working on it A replacement for that. I said that okay. They hv said we will update request for replacement this happened on October 15. Then they told within 2 days we will resolve your issue. October 20 came still not solved. Simply they are telling tomorrow we will solve this issue every time when i Call the customer support they will tell the same answer Why this is happening with people, we trusted flipkart and we took a A product such a heavy amount product from online without a second thought, In return what we got from flipkart damaged product and they are not giving Proper service for their customers. Please do the needfull Order id : od[protected] Account name : shaikh tabish Mobile number : [protected] Was this information helpful? | |||
Oct 21, 2019 Complaint marked as Resolved They give me surety to provide me replacement on 24th October Flipkart customer support has been notified about the posted complaint. Verified Support Oct 21, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 26, 2019 Flipkart Customer Care's response Hi, Order id - OD[protected] We are sorry for the trouble you had to go through. We are happy to inform you about the replacement of the product Asus ROG Strix G Core i7 9th Gen - (16 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics) G531GT-AL041T Gaming Laptop has been delivered on 21 Oct 2019. Hence, closing the complaint from our end. | |||
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