Flipkart — Asus vivobook 14 delivery delay

I had ordered laptop asus vivobook 14 on big billion day sale on 19th October already it told expected delivery date is 1 Nov that is 2 weeks now today they are saying they will deliver by 9th nov which is next Monday. I am sorry I can't wait that much even the app doesn't let me chat and when some customer executive calls me I can't hear him/her and then I receive an sms that I couldn't be in touch and I should call again on the toll free number. What is this ? I have already waited 2 weeks and now you're telling me to wait for another week? I am sorry not possible from my side. Please look into the matter