Flipkart — Asus zenfone - 2 - od[protected] from - fakekart.com

Address:Bangalore Rural, Karnataka, 562114
Website:www.flipkart.com

I ordered Asus Zenfone-2 with order id OD[protected] during the big billion day sales. I also opted for the xchange of the old phone which was purchased year back from the flipkard order id Moto G (2nd Gen) - OD[protected].
Order get delevered to the final hub and went back without any information. I wonder when i saw update saying your order is return due to invalid address.
Old phone was shipped to same address and even the website shows that address falls under their delevery limits.
Main points to observer here are
1) They did not delever the product to the same address on which they provided service last year.
2) If it was an invalid address they did not even made an attempt to call me.
3) They sent back the product without my notice.
4) Customer care is playing fool on this issue without proper response.
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Poor customer service, they have some problem in their online software it seems.

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