[Resolved]  Flipkart — asus zenfone lite l1/ media sound totally unfair

Address:

600042

Sir, we purchased asus zenfone lite l1 model 4 days before from your online shopping site after reading out all the reviews shared there... But when we got the phone, we highly regret to tell u that we r totally disappointed with the media volume of the set... It was actually purchased as a gift to my parents especially to talk to them from abroad thru whatsapp but they r not at all able to hear through this phone... When we raised a complaint, a technician came from ur side n said that this model would provide only very low quality sound and didn't solve my issue... As it's sold online we we're not able to do sound test in person... Now am ready for either refund or to purchase some other better even costlier model... What n how should i do now.. Kindly help me...