[Resolved]  Flipkart — automatically cancellation of replacement request. order i'd no: od[protected]

Address:Mumbai City, Maharashtra, 400013

I ordered a mobile, one day delivery. I needed it urgently. I got the mobile after 2days. Which was defective. I placed the return request. One support person helped me and guided well for more information regarding the product. As i am a service person with tight schedule, i request for the time of call as per my convenience. But they call in odd hours and even after my requests to call me during my convenience hour. They cancelled the request automatically. And now i have to suffer for how many days i don't know. I can't believe this is service of flipcart, and the behaviour of one support guy. I am regretting for placing order from flipcart.
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Oct 21, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I have booked music speaker a sum amount ₹ 1059.00 on 30 Aug19. Flipkart has given delivery date on 4 Sep19.
Filpkart is frequetly given delivery time tomorrow & after tomorrow etc. Finally I haven't gotten item til date on14 sep19
I submit request to flipkart services to replace my phone the rejected themselves automatically without any contact.

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