I am fredy, i got lured into a fake website while browsing the internet. It looked very similar to the flipkart online market, with the name flipkart explore plus, the products were offered for amazingly low discount prices. Realme 3 pro was being offered at 2899 rs. When clicking on add to cart a page with just 3 boxes apoears, name, mobile number and full address. It raised a red flag but thought other details would be on the next page. I was wrong, it took me to paytm to make the payment. Upon clicking the amount got deducted. Saying "payment made to online mobile shop". Thinking that it was genuine, i ordered a mobile, and paid but got no receipt or anything. Please help. Photos attached below
Jan 12, 2020
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2019
Flipkart Customer Care's response Hi,
We are sorry for the trouble caused.
We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
I was promised that the product would be delivered to my address on 29/11/2019 but I haven't received my order till today (8/12/2019),
I have raised an issue with their customer support and till now nothing resolved