Claimed

Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
Resolved
25494
Unresolved
21791
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1047

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajayverma03
from Noida, Uttar Pradesh
Dec 27, 2019
Resolved
Report
Copy
Resolved

My order (Order i’d od[protected] was picked up on 25 th december 2019. However the refund is not yet received. They claim to process instant refund but i have not seen anything remotely close to their claim in my case. I request you to kindly process my refund as my money is stuck for no mistake of mine whatsoever. I will be great full to you for the same. Kindly initiate it asap.
Dec 27, 2019
Complaint marked as Resolved 
The team was super responsive and provided me with complete information.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. We’d like to let you know that the seller has completed the refund of ₹ 7640 on 25 Dec 19 to your debit card. As per standard banking procedures, it will be credited by 02 Jan 20. Your kind understanding is appreciated.
Dec 27, 2019
Updated by Ajayverma03
Thanks a lot Flipkart. Received the refund. Thank you so much for your super quick response. Keep up the good work of helping customers in need:)!
Verified Support
Dec 31, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. We’d like to let you know that the seller has completed the refund of ₹ 7640 on 25 Dec 19 to your debit card. As per standard banking procedures, it will be credited by 02 Jan 20. Your kind understanding is appreciated.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sasuke2303
    Jan 8, 2020
    Resolved
    Report
    Copy
    Resolved

    I can't play in game zone in flipkart .i don't know the reason but i guess it is because i used two accounts in my phone but those are valid accounts so i want to know whats the problem with this .and also the prize i won is also removed .if it is not fair to use two accounts in mobile then i can stop that so please activate my account again !thanks in advance
    Feb 11, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
    I ordered denial Klein watch on cod and I returned it because product was different but my money was not refund my account they told me always refund completed your account
    Account active krane ke liye
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      aakash.sxc
      from Gurgaon, Haryana
      Dec 26, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Gurgaon, Haryana, 122002

      Dear team,
      This has got very important to highlight the services and the products getting delivered by flipkart now a day.
      Service failure - it was the recent case of 14th dec, when i have placed an order for warmex room heater and on the date of delivery got to know the seller has not shipped the product from its warehouse and seller has got change for the requested product which will take another week of time.
      Misleading product delivered – after waiting for the said time period the product got delivered but it’s not the same but another item.
      I fails to understand the fact how long these online seller will take a time to correct their way of working (A year, a decade or lifelong) to stop cheating it’s customer as they don’t understand if we stop buying their products then there will be no jobs for them and no buyer going forward.
      Requesting you to take some strong preventive action against them as these are never ending actions and all time they get escape with their stereotype excuse.

      Best,
      Aakash
      Feb 4, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 27, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 31, 2019
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your order for the product 'Warmex FH09 Fan Room Heater' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order.Your kind understanding is appreciated.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kanheya lal Gupta
        from Darbhanga, Bihar
        Dec 27, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: H NO 86 ADARSH COLONY ROAD NO 3 POST OFFICE ROAD MANGO JAMSHEDPUR 831012, East Singhbhum, Jharkhand

        I have ordered one trufit sleeveless women jacket on 05/12/2019.
        Order id OD[protected]. Till 26/12/2019 i could not
        received even after many reminders. As per your representative it is the
        problem of courior service. So you are requested to send me the 2nd
        piece of same item by other courior immediately.
        Dec 29, 2019
        Complaint marked as Resolved 
        company insisting to cancel the order buy i donot want to cancel because i need it. once it the problem of courior, then very well you can send through other courior.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bharatlodha
          from Hyderabad, Telangana
          Dec 26, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Jaipur, Rajasthan, 302017

          I ordered a PUMA T-shirt which was delivered on 13th December. It didn't meet the specifications and I raised a return request which was approved on 15th December. Wishmaster was to pick it up by 18th December but no one has reached out to me till now. Through Flipkart chat option, customer executive Mr. Navjot updated me that Wishmaster informed that I like the product so would keep it. This was totally incorrect information as he did not call/came for pickup. He assured that the issue is escalated and team would reach to me by 26th.
          Another customer executive on chat Mr. Sanjeet informed that the seller has cancelled your return request due to some unforeseen issue. He told me to wait and I can again place the request after 48 hours (which would have been 26th ). Now, it is 26th and I still do not see return tab available on website for the product.
          So, today I called customer care and the lady informed me that she can see the wishmaster updated that customer doesn't want to return the product now. She has escalated the issue with the concerned team and someone would reach out to me within 2 days. Basically, the same story with no resolution even after more than 7 days.
          I want immediate refund.
          Jan 29, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2019
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sushil Moholkar
            from Pachora, Maharashtra
            Dec 26, 2019
            Report
            Copy

            Address: Flat no 502, Laxmi Residency, Gangadhar Nagar, Near Ruby Nagar Jule Solapur , District Solapur, 413004

            I ordered on 27th of November 2019 and till date i not receive my d2h.
            Flip kart change their promise date from 10 December to 15 December to 24 December and they again to 28th of December.
            Now one month gone, i am totally helpless, kindly help me.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kunal022
              from Kolkata, West Bengal
              Dec 26, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata, West Bengal, 700107

              I have been banned from playing games in the Flipkart game zone. The reason they stated is that I logged in using multiple accounts on my device but I have never used any other account except mine on my device when I asked the customer care to provide me the username or phone no of the second account I logged in using on my device they were unable to do so. This is surely mixup by Flipkart's back end team on there side. Hence I would ask them to revoke the ban against my name
              Jan 29, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2019
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
              My email I'd:[protected]@gmail.com
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aman anupam shukla
                from Mumbai, Maharashtra
                Dec 26, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: chawl no 164 room no 2660 vikhroli east mumbai 400083, Mumbai City, Maharashtra

                Sir i have ordered apple iphone 7 from flipkart worth rs 25000 on 1 dec but due to some issue i have cancelled it on 2 dec then i got a message from flipkart that ur refund has been initiated on 3dec and ur refund will be credited on 13 dec in your account
                But i didn't got my refund up till now then i contacted flipkart again but they said ur refund is credited in your account if any issue contact ur bank then i contacted my bank it is bank of baroda
                But the bank said that their is no amount credited in your account even i got arn no from flipkart but the bank said we don't take any arn no sir still i didn't got my refund plzz help me because my amount is very huge plzz help me i m even my bank is not helping me not even flipkart both are saying that flipkart have not credited ur amount and flipkart are saying that its bank issue plzz help me i ll provide u all the document i got
                Jan 29, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Dec 26, 2019
                Updated by Aman anupam shukla
                refund references no [protected]
                one more refund references no 30005193359337240001702
                order I'd[protected]

                Verified Support
                Dec 29, 2019
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ashish1920
                  from Muzaffarpur, Bihar
                  Dec 26, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have ordered a laptop but it's webcam is not working so i asked for replacement. The technician from acer has visited and confirmed the issue and my product replaced successfully. But the new replaced product is also defective, it has display panel issue. Will i get another replacement or refund because the new laptop is also defective and i have again asked for return in the flipkart app. Also my seller is retained. Please reply because in terms and conditions of flipkart it says only one replacement is possible. So please refund my money as early as possible.
                  Dec 30, 2019
                  Complaint marked as Resolved 
                  Flipkart called me and they said that technician from acer will visit tomorrow upto evening, if not then they will refund my money.
                  Flipkart customer support has been notified about the posted complaint.
                  Dec 26, 2019
                  Updated by Ashish1920
                  My seller is Retailnet
                  Verified Support
                  Dec 27, 2019
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Biswajit Purkayastha
                    from Bongaigaon, Assam
                    Dec 26, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: OMKAR MONO Basisthapur B/Lane No. 4 Survery Beltola Road, 781028

                    Dear Sir - I would like to inform that an amount of Rs. 32, 741.00 has been debited from my SB account No. [protected] through SBI Credit Card No. [protected] on 01.12.2019 and when I contacted to the SBI Credit Card Customer Care they intimated that the amount has been debited directly to the Flipkart account due to my previous outstanding due to auto debit. The amount which was debited without my information totally fraud, I have already registered a complaint against SBI Credit Card. I would like to request you kind look into the matter and finalized the matter otherwise I will be bound to file an FIR.
                    I therefore request you to kindly look into the matter and take necessary action after give a proper investigate the matter of the fraudulent transaction and legal action should be taken against the illegal officials.
                    Yours sincerely
                    Biswajit Purkayastha
                    SB A/C No. [protected]
                    Assam Secretariat Branch,
                    IFSC Code : SBIN0010755
                    Guwahati :Assam
                    Dec 26, 2019
                    Complaint marked as Resolved 
                    Dear Sir - I would like to inform that an amount of Rs. 32, 741.00 has been debited from my SB account No. 10567195331 through SBI Credit Card No. 4047457534434344 on 01.12.2019 and when I contacted to the SBI Credit Card Customer Care they intimated that the amount has been debited directly to the Flipkart account due to my previous outstanding due to auto debit. The amount which was debited without my information totally fraud, I have already registered a complaint against SBI Credit Card. I would like to request you kind look into the matter and finalized the matter otherwise I will be bound to file an FIR. I therefore request you to kindly look into the matter and take necessary action after give a proper investigate the matter of the fraudulent transaction and legal action should be taken against the illegal officials. Yours sincerely Biswajit Purkayastha SB A/C No. 10567195331 Assam Secretariat Branch, IFSC Code : SBIN0010755 Guwahati :Assam Contact No. 9864021919/8471845050 Email Address : [email protected]
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      adarsh_reghu
                      from Kollam, Kerala
                      Dec 26, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Gokulam, mundakkal east, mera:147, kollam, Kollam, Kerala, 691001

                      I bought a powerbank from flipkart on july 20, 209. It's an ipro 10400 mah power bank (Ip1042). It was working fine until last month. But now i can't charge the power bank. When i plug it into charger the lights wont turn on. I dont have any service centre near me. Please do the needful for availing my warranty. My order id is od[protected].
                      Jan 31, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 31, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We're writing to you about your Ipro 10400 mAh Power Bank (IP1042) with order ID OD[protected]. We’d request you to get in touch with the brand for further assistance.Your understanding is appreciated.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Shad_Ahmad
                        from Basti, Uttar Pradesh
                        Dec 26, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        I was supposed to get an electronic gift voucher for rs 2, 683 dated 28th november, 2019 with reference [protected] as per my flipkart affiliate account payment report statement.
                        But still today i. E. 26th december, 2019 i have not received any gift card from them nor they are responding to my emails.

                        Also as i have already uploaded my pan details, tds deduction was supposed to be 5% but they have deducted 20% tds.
                        My net pay was rs 3, 354 but payout statement mentions it as rs 2, 683 after 20% tds deduction.

                        Please help me resolve the issue.

                        Tracking id: shadzaidi
                        Jan 28, 2020
                        Complaint marked as Resolved 
                        They don't respond initially but keep on spamming them at affiliate @flipkart.com ; then only they respond once after 10 emails.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.
                        Dec 27, 2019
                        Updated by Shad_Ahmad
                        I have already emailed the affiliate team of Flipkart but they are not responding to my emails even after emailing multiple times. I get no response from [protected]@ flipkart.com i.e. the affiliate team of flipkart. I have also contacted customer care several times they also said that we have no other option as of now.
                        Jan 01, 2020
                        Updated by Shad_Ahmad
                        I had received a Flipkart Gift Voucher as payout from Flipkart Affiliate team.

                        Here they mentioned that 5% TDS is deducted but there is some wrong calculation done.
                        My gross payout was 3354 Rs but my net amount is showing as 2, 683 Rs (which means on the backend 20% is deducted).
                        Although they are mentioning in email as 5% TDS but calculation behind has been 20 % deductions
                        Verified Support
                        Jan 28, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harshapizza
                          from Bengaluru, Karnataka
                          Dec 29, 2019
                          Report
                          Copy

                          Address: Kormangala, 560091

                          Hi my self Harsha I has payment over due in Flipkart, they called me to make a single payment to get waive off of due amount so I did single payment but no response from their side it's been 4 months ago, not even customer care responsding correctly, please forward this complaint to Flipkart, where oreder ID OD[protected] and after o made a payment they didn't update 4 months ago already no response from Flipkart side
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manish haritash
                            from Dehra Dun, Uttarakhand
                            Dec 26, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            I ordered a durafit strong multifunction 2.0 hp motorized treadmill (With massager) with order id-order id - od[protected] on flipkart. I ordered this on 3rd dec 2019 with (Prepaid of 28248 rupees) and expected delivery was on 19th dec 2019. On 21st dec. I received a notification of order delivered but i didn't receive any call or anything i don't know where they deliver the order. It's a complete fraud. Now they are just delaying and no satisfactory reply came from that side. Sir please help me.
                            Jan 31, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 27, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 31, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing to you about your Durafit Strong Multifunction 2.0 HP (Peak 4.0 HP) Motorized Foldable (with Massager) Treadmill with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Dec 19 and will be reflecting on your account by 09 Jan 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shobhit singh raikwar
                              from Bengaluru, Karnataka
                              Dec 26, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560066

                              I ordered the product on 19 december morning, 6:30 am to which i got delivery date latest of 21 december, on 21 i opened pack and it was something else so i asked for replacement then from then my product is not picked up or replaced and they refuse to give information of contact person, i tried to contact customer support multiple times but they say today it will be delivered and then nothing happens.

                              Mate 30 pro tampered glass is curved and the one i got is flat and not even half my phone screen.
                              Jan 28, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jan 28, 2020
                              Flipkart Customer Care's response
                              Hi,

                              We are sorry for the trouble caused. We're writing to you about your Power Tempered Glass Guard for Huawei Mate 30 Pro with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Jan 20 and should be reflecting on your account by now.

                              ARN number: P2001041010247658338678
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kerry Oberoi
                                from Chandigarh, Chandigarh
                                Dec 26, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                I ordered a gift for my sister which i had to take with me for her. The expected date for product dilevery was 25 december and i had my train at 26 december morning. Flipkart changed the delivery date at 25 night from 25 december to 30 december. Very much unsatisfied with their services. Worst service. How can they change the dilevery date like this.
                                Jan 27, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 26, 2019
                                Flipkart Customer Care's response
                                Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has schedule the delivery of "Aawari Flared Women Pink Trousers'' to you on "30th Dec 19''. Have a nice day!
                                Verified Support
                                Dec 26, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has schedule the delivery of "Aawari Flared Women Pink Trousers'' to you on "30th Dec 19'' due to unforeseen reason. Have a nice day!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SumitSN
                                  from Nagpur, Maharashtra
                                  Dec 26, 2019
                                  Report
                                  Copy

                                  Address: 441111

                                  I have purchased macbook air from flipkart on 21th dec 2019 with order id od[protected]. But invoice given to me has mentioned wrong serial no of product. My product serial no and serial mentioned on in voice is not matching. I have written complaint about mismatch of serial no of product in invoice on 26 the dec to flipkart which was to be resolved by 31 dec. I will not get the warranty because of wrong serial number
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 26, 2019
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about your Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 with order ID OD[protected]. We’d request you to share the document confirmation from the brand authorizes service center mentioning that the serial number is mismatching in order to assist you further.
                                  Dec 26, 2019
                                  Updated by SumitSN
                                  hi, see its clearly you can figure out that serial number is mismatching, i m attaching photo of invoice and serial number mentioned on the box,

                                  Verified Support
                                  Dec 31, 2019
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We are writing about your replacement of the Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 02 Jan 20. The seller will ship the replacement to you via the courier service provider and this will reach you by 02 Jan 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
                                  Dec 31, 2019
                                  Updated by SumitSN
                                  Received the replacement product,
                                  But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
                                  Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/

                                  And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number

                                  This is purely cheating and flipkart you are responsible for this.

                                  Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.

                                  Jan 02, 2020
                                  Updated by SumitSN
                                  the serial number of the product as mentioned on the invoice is totally fake and it doesn't exist. Probably the same fake bills are being used to pass on various apple products to unsuspecting individuals. This not only voids my warranty but also helps the seller to evade gst.
                                  Jan 02, 2020
                                  Updated by SumitSN
                                  Received the replacement product,
                                  But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
                                  Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/

                                  And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number

                                  This is purely cheating and flipkart you are responsible for this.

                                  Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.

                                  Flipkart has done the same with my purchase of Sony dslr worth 1.45 lakhs. The serial number on invoice is totally fake . This they are doing for gst and customer duty evasion . Serious fraud . I am taking this matter forward.
                                  *custom duty evasion
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sparsh shandilya
                                    from Delhi, Delhi
                                    Dec 25, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Rohini, New Delhi, Delhi, 110085

                                    Order if order id - od[protected]
                                    Few days before i ordered a watch by guess. It was mentioned that i will be delivered by 8th december at any how, but i didn’t got the product on 8th so i called flipkart twice ever thrice than at last my ordered got delivered at my office on 9th december.
                                    As i opened the box, even outer box seemed to be opened and when i opened so i saw that the product was totally different. I made a return request on 9th but didn’t received any response 16th december as promissed.
                                    My order if is on 17th december i got call from flipkart that they need my residence address as they not pick up from my official address the on the same day ekart executive came for pick and and took my product. I received the sms for the same in the evening. I got call from ‭ i am attaching screenshots for the call details and pick up message.
                                    My issue is this that its been 11 days but i haven’t received my refund yet i am soo much sad that why the i shopped from flipkart its a big traitor company and you guyss are theifs.
                                    Mar 2, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Dec 28, 2019
                                    Updated by Sparsh shandilya
                                    No response received till now #shameflipkart
                                    Dec 29, 2019
                                    Updated by Sparsh shandilya
                                    No resolution provided till yet. This is a request to all customer to never rely on flipkart please dont shop costly things from them they are fraud
                                    Verified Support
                                    Jan 28, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry for the trouble caused. We're writing to you about your Guess W1156L3 Analog Watch - For Women with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jan 20 and should be reflecting on your account by now.
                                    ARN Number: P2001091506140394531685
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SHIVALIKA RATHAUR
                                      from Godda, Jharkhand
                                      Dec 25, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Patna, Bihar

                                      I newly make flipkart id abou 10-12 product i had ordered in whick 2 product i was returned and also a nike shoe which one i was ordered i had received different model of nike shoe so i placed return request for that but they didn't accept that and also blocked my id by giving reason that i had returned high no product is that anywhere mentioned that u can't return more than 2 product in 10 or for returning is there any ratio plz don't do this this is totally unfair
                                      Jan 26, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 26, 2019
                                      Flipkart Customer Care's response
                                      Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
                                      Verified Support
                                      Dec 26, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vikas garg kaithal
                                        from Muzaffarnagar, Uttar Pradesh
                                        Dec 25, 2019
                                        Report
                                        Copy

                                        Hi i ordered for a mobile on 21st dec 19 on flipkart i got confirmation from flipkart that my order has been shipped and will be received on 24th dec. On 24th evening i got message that my order got cancel due to high demand, and 2nd next day they refund the amount. I escalate with customer care of flipkart on 24th as soon i know that my order got cancel. He assured me that we resolve the issue max 25th dec. But did not get any response from flipkart.
                                        My order id was order id od[protected]
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 27, 2019
                                        Flipkart Customer Care's response
                                        Hi, We're really sorry to let you know that your order 'OD[protected]' has been canceled due to an unforeseen error that has now been fixed. You may place a new order and the seller will ensure that it is delivered to you. Your understanding is appreciated.
                                        Dec 30, 2019
                                        Updated by vikas garg kaithal
                                        Can you reorder it at your end, as I order in offer period. But now it's not available
                                        Verified Support
                                        Dec 31, 2019
                                        Flipkart Customer Care's response
                                        Hi, We're really sorry to let you know that your order 'OD[protected]' has been canceled due to an unforeseen error that has now been fixed. You may place a new order and the seller will ensure that it is delivered to you. Also, we are sorry to let you know that the order can not be placed from our end.
                                        Jan 02, 2020
                                        Updated by vikas garg kaithal
                                        Then please compensate me for offer loss
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit