Flipkart Complaints & Reviews

During the big billion day sale, i ordered realme c2 via axis card to avail 10% extra discount. The order was made on 2nd october, the order was near to my delivery hub on 4th october but they updated thay due to some technical glitch they will deliver the product next day.
The next day on evening i got the message that product is delivered but to my surprise i was at home whole day, so when i called the customer care they told they're forwarding to support team. They didn't help me whether it was providing the details of courier partner number. They totally messed up only mistake i made was ordering from flipkart

I have ordered acer spin 1 laptop order id od[protected] on oct 04 2019 in big billions sale for 16990 i had paid the payment with my axis bank debit card. They confirmed my order and delivery date but today 05 oct 2019 i have received a sms from flipkart that your order has been cancelled, they don't inform me for that and the reason for cancelling is due to limited item availability but when i go to my orders page and open the laptop link there is available this product for 31324 rupees.. Why flipkart fraud with me i have already order the product for 16990 why they cancelled my order without my permission when i call to flipkart customer care they refused to help with that they talks that you should reorder this product for 31324 rupees.. That is totally unacceptable and it is afraudd with customer and his feelings. Because if they gdont have product why accept the payments and orders why they show us the product in list. It is totally customer loss because if they inform me immediately then i can purchase this item form anywhere else but they cheated customers in big billion sale, it is totally broke my heart now i never trust on flipkart

The issue that i have experienced was: i purchased samsung refrigerator on 8th september which was faulty and initiated a replacement request on 15th. I had 3 technicians visit to my place without any prior information. Even after that my request for replacement although being accepted is delayed for so long. I was given1st oct as resolution date which was postponed to 5th but it is being postponed continuously and no support is extended by customer care team, they just forward the calls to floor manager who forwards the calls to manager who doestnt even response to the call

I ordered vivo z1x on 30th october and wanted exchange with old oppo a37, then settled amount was prepaid through card and then order started shipping. The expected delivery date was by 4th of oct and it was not delivered till 4th of october and then delivery expected date changed to by 5th october and then on 5th october i started asking where is my order in need help section under my orders in flipkart. After interacting with customer care support of flipkart they assured the phone will be delivered today itself by 7 pm or on the next working day. After this, on 5th oct 6:11 pm, my order is cancelled by the seller. They ask me to buy it again at itsnew price which is higher than that i ordered during big billion days.
When i ordered during bbd it cost me around rs. 10373/- and now in fresh, it costs rs.15, 040/-. Then what is the idea behind buying it during big billion days.

Your provide the below offer for the oppo f11 model. There is a crack on my exchange phone display, but the time of exchange the delivery person rejected my phone but my phone is in the working conditions.in your offer your clearly mentioned that if any crack in my display you will provide 5050rs. I am waisting my time for order this phone. This is really fake. I waiting for valuable solution. I don't want to cancel my order. Please give me a solution for my problem.

The installation team has canceled without any notice. This is the order id od[protected]. How do you expect payment and stuff on time but the services are delayed. Since weekend is coming up they will take another 2 days for the installation. Worst experience a loyal customer who has been buying from a long time. Next time definitely would prefer amazon rather than your service. And also would post online so that other customers would be aware of the same.

Dear sir/mam,
On 30th of september i ordered idalia women kurta and trousers set and it happend so the payment was deducted twice from my account for the above order. The amount is rs 760. On googlepay the rs 760 transaction was under procedure. But today i contacted them and they have confirmed that is credited to flipkart today at 6:45 in the morning. Also my bank stated that they have started the process to creditit to the beneficiary on 1st october. But i have only one order confirmation of rs 760. I want a refund for rs 760 by end of today. If not i will go to the consumer court for the same on monday
Please note i have registered my complain at national consumer forum with complaint number:-1649960
I want a refund of rs 760 on urgent basis.
Below are the snapshot of successful googlepay transaction and bank transaction to flipkart.

I have ordered phone to my brother, sister and collegue & but after successfull order... Flipcart cancelles my order automatic & email me that #seller has cancelled ur order due to limited stock#. And now flipkart blocked my account saying that i am reselling products & i am canceeling many product... But i didn't. Without inquiry, how can they block my account. Please take necessary action on them. If he blocked then i am messaging pls return my 10500 flipcart balance in my bank account else unblock but he didn't give my balance as well as not unblock my account. I am ripped 10500 balance by flipcart... I am emailing flipcart approx 1month but he did not unblock... Pls take action... &try to return my balance else unblock my account whatever i did not buy any product from my balance🥺

I have order my phone realme xt on 30th september 2019 of 11, 744 as its mrp was 15, 999 at sale time now its rate is fluctuating. My order was delivered to me on 1st oct. 2019. But after regular company about my order on 2nd, 3rd and 5th of oct.2019 my order is not yet received my me. Now your custome care senior is saying that i have to cancel my order. Because it have been misplaced your company. I am neha daga i m not responsible for this thing and i will not cancel my order your company is responsible i want my phone.

I have order honor band 4 product via flipkart on 22 september. And they shipped me duplicate product which cost in local market around 60 inr. And my product cost was 2599 inr.

So i call flipkart and apply for replacement.

So they again send me another product on 4 october but again flipkart send me same watch.

When i try to customer support of flipkart they didn't give me answer as per my expectations. So i decided to file a complaint against flipkart.

Thanks

I have ordered a mi tv and other product from flipkart its not shipped yet now i want to cancel this. flipkart is not allowing to this giving me this reason your account has been blocked we can’t help you.what if i received a fake or defeated product.show me the policy where you have written this.

I have ordered vivo z1pro phone of worth 14990 by online payment method.. But i haven't received the phone then i have talked to flipkart for refund money.. As per them money has been given to my account and debit card but as per bank flipkart is not refunding any money to my account.. I have my account statement with me till now.. I need my money back..

With due respect i was ordered a product maybelline new york colossal kajal & colossal mascara combo, order id - od[protected], seller:infamiss fashion at rs - 239 at the time of flipkart sell, but today partially product received only mascara received & kajal missing. & now i complaint flipkart customer he told me that seller has no option to exchange i[censored] take it & don't return either you can return this product & same product purchase again different seller but this time product price is 553. So why i am purchasing in bigger prise.

I order head & shoulders anti-dandruff & anti-hairfall shampoo - 675 ml (1300 ml) this product but getting this product "head & shoulders anti dandruff cool menthol shampoo (675 ml)". Its cheating with customer.
This my order no: od[protected]
Date: 5/10/2019
I want replace my product what i ordered
Even they not allow me to replace the product with right product.

I have raised the query to the customer support by call and by mail. They don't have a single valuable response. They don't even care about customers. They don't even read the emails and messages sent to them.. They just doing their own process without giving any information and knowing what is going wrong.. I regret for being a customer since long after this kind of situation.. I trusted them.. They failed to make to to live up to promise.. Flipkart began to cheat customers with fake promise and showoff.. I need a good answer why i didn't get any valuable response from your tem.. Where i spent hours speaking to them explain what happen for each of them. And i never had a response from senior customer executive where my ticket has been escalated each time i call the customer executive..

मेने flipkart से realme xt का ऑर्डर किया था 30date को 2date को मुजे फोन जब dilevery हुआ तब देखा तो उसमे नीचे कॉर्नर मे dent हे इसलिए मेने रिटर्न की request भेजी पर वहां पर कोई ठीक से answer नहीं दे रहे नहीं मेरा मोबाइल रिप्लेस करवा रहे हें और नहीं मेरा पैसा वापस दे रहे हें एक बार request रिजेक्ट कर दिया मेने दूसरी बार भी request भेजा please help me

I have ordered bpl tv on 29th oct. Scheduled delivery on 3 rd of oct. Till today they didn't deliver the product. I called customer care atleast 20 times from past 3 days.. Everyone is cheating wait for one hr, 2 hrs, 5 hrs or one business day or 2 days we will deliver as soon as possible. I requested them i[censored] people are not interested to deliver means i will take the product from hub.. They don't have hub information also.. No contact details.. Meanwhile ekart such a waste service where they don't have customer care numbers. Flipkart and ekart combined in cheating customers..

I ordered honor band 4 for rs 845. But flipkart has sent me a toy watch worth 100 rs. I placed the order on 25/9/2019. It was on offer price for rs 845. Flipkart accepted the order. Mahadev electronics, singapore market complex, chennai, pin-6000001 was the seller. They delivered the product taking rs 845 on cod. Inside the box there was a toy watch not the honor band 4.

Ordered a mobile handset on 29th september, delivery promised by flipkart by 1st october 2019. But not delivered till 5th october. Pathetic services by flipkart.
See below the dram by flipkart:

Saturday 5th october 10:00 am new delhi received at bamnoli sort centre
Saturday 5th october 05:22 am new delhi dispatched to bamnoli sort centre
Friday 4th october 12:13 pm new delhi received at daryaganjhub_del
Friday 4th october 06:14 am new delhi received at daryaganjhub_del
Friday 4th october 04:41 am new delhi dispatched to daryaganjhub_del
Thursday 3rd october 08:19 am new delhi received at bamnoli sort centre
Thursday 3rd october 12:10 am new delhi dispatched to bamnoli sort centre
Tuesday 1st october 04:03 pm new delhi received at karol bagh hub
Tuesday 1st october 06:47 am new delhi received at karol bagh hub
Tuesday 1st october 05:26 am new delhi dispatched to karol bagh hub
Tuesday 1st october 01:47 am new delhi received at bamnoli sort centre
Monday 30th september 09:11 pm new delhi dispatched to bamnoli sort centre
Monday 30th september 06:19 pm farukhnagar received at motherhub_frk
Monday 30th september 05:49 pm farukhnagar received at motherhub_frk
Monday 30th september 04:43 pm farukhnagar dispatched to motherhub_frk
Monday 30th september 04:42 pm jhajjar shipment created

Hello sir i beg to say that i have ordered a product from flipkart in which i have got a 200 off by mistake i have cancelled my order. So i want to take that order again at 200 off please help or contact to flipkart my order no is[protected]. Please help me.