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A
Arun Kumar Purohit
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Address: Rajpur sundergarh

Deposite of multiple followup Flipkart/ekart team is not delivering my product m it's a parcel for location sundergarh Odisha Rajpur and my tracking I'd is FMPC[protected] which has error shown on ekart site when I try to track and I get everyday call in the morning saying product will be delivered and the number to call when I call they say by evening they will deliver and by evening when I don't see any intention to deliver I call and I ended unanswered call by the delivery person. Not sure why but it's been going on from last 4 days. I have raised concern/ complain as well after multiple try to connect with customer care IN[protected] but it doesn't work I am in d same situation after 4 days of story going on and on . I have multiple message with delivery person number and code 127, 143, 118 to connect but no go not yet delivered .
Flipkart customer support has been notified about the posted complaint.
It's been days now delivery personal is playing game with me .. Flipkart sending a number with code to connect them and they do call and confirm they will deliver the product by evening and then by evening when I call they won't just pickup the call and this has been a practice going on from last 4 days . I am fed up and and I don't want any more fake behaviour call egre hence I have to cancel the product from my end. .. as they have absu###nglutely no intention to deliver it. So keep the product and I stopping to use Flipkart here as this has put me in trouble on my construction of house simple waited for a week where I should have brought from out side. This face behaviour is not expected by Flipkart
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    27priya
    Jul 25, 2023
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    I have ordered grocery products from Flipkart grocery there would be around 42 items in which 5 items were missing I have already paid the amount of all 42 items but now they are not refunding my amount of 5 missing item I have already complained several times but they are keep rejecting my orders request to return my amount of my missing item
    Flipkart customer support has been notified about the posted complaint.
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      sumith_sr4
      from Thane, Maharashtra
      Jul 24, 2023
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      Had pre booked the nothing phone 2 from flipkart and the delivery was scheduled for 22nd July. Since i am working on saturdays i rescheduled the delivery for 23rd july (sunday). but didnt get the delivery on sunday and the customer support doesnt give a definitive response for the questions asked. the chat support is like a robot and the call support doesnt give you a exact resolution. very pathetic and poor cutomer service.
      Flipkart customer support has been notified about the posted complaint.
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        Î
        βεδαβπατ καχγαρ
        from Bankura, West Bengal
        Jul 24, 2023
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        Address: Assam, Tangla

        Transaction done HDFC Cradit card without my authorization add information.
        Flipkart customer support has been notified about the posted complaint.
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          A
          Abhijit Chayan
          Jul 24, 2023
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          Address: Seller. Petilante Online
          Website: www.Flipkart.com

          Hey
          I have ordered LENOVO V15 Laptop on 13 JULY and same has been reached to hub nearest to me on 21 JULY, and expected delivery date was 22 JULY but product didnt went out for delivery, today is 24 JULY still i didnt got my product received.

          I have ordered it during sales via card discount and now the price of product also got increased, so i dont want it to be get canceled and i have already waited for 13 days till now no delivery despite product reached hub nearest to me 3 days ago, kindly deliver it Asap .
          Flipkart customer support has been notified about the posted complaint.
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            S
            Suhal laskar
            Jul 24, 2023
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            I placed an order for Jack & Jones men regular fit printed casual multicolour shirt on 8th july. I received the product on 17th july. After receiving, I did not like it so I thought of returning. Delivery agent came on 17th july but refused to accept it as the product was showing mismatched due to different style code. But I received the exact same product as shown in flipkart. I talked to flipkart customer care multiple times everyday. Everyday it is the same, they say my return will get picked up and they are trying their best. Till now my return got rejected 5 times. The customer care does not even mention in the return that the Style Code is different hence the product is showing mismatched. Flipkart customer care is mentally harassing me everyday with their fake promises. On 27th my return will get expired. What will I do then? Can't deal with it anymore! Please help me get my refund
            Flipkart customer support has been notified about the posted complaint.
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              Anush deep
              Jul 23, 2023
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              Address: Jainamore old post office and road bokaro jharkhand 829301
              Website: Flipkart

              Please help me sir it's very urgent for fast delivery because I will go out of station
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                Suhal laskar
                Jul 23, 2023
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                I placed an order for jack & jones shirt 8th july. I received it on 17th july. After receiving the product I did not like it so thought of returning. The agent came to pick up the product but rejected it saying the product's style code is not matching. I did receive the exact product as shown in flipkart. Called their customer care multiple times everyday. Everytime they are like " don't worry your product will get picked up" . It got rejected 5 times. I have tried so hard to make them understand that my product's style code is not matching, still they are not taking back the product. They are mentally harassing me. I want my refund back to my source account by tomorrow i.e 24th july. I can't deal with it anymore.
                Flipkart customer support has been notified about the posted complaint.
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                  M
                  mkmdynamo
                  Jul 23, 2023
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                  Address: Room 109, Symbiosis Dahlia Hostel, Hinjewadi
                  Website: www.flipkart.com

                  I ordered Poco F4 (12GB RAM, 256GB ROM) on 16th July 2023. After applying an exchange offer of 8, 650rs and a Citi bank offer of 1, 000rs I paid 12, 508 rs for the order. Order ID - OD[protected].
                  It was about to deliver on 18th July which it didn't. I kept waiting until on 22nd July it got canceled on its own from Flipkart.

                  There is completely a breach of contract here. Now the phone is being sold for 39, 999 on Flipkart.
                  Flipkart customer support has been notified about the posted complaint.
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                    J
                    Jithin Nhendadiyil
                    Jul 23, 2023
                    Jul 24, 2023
                    This thread was updated on Jul 24, 2023
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                    Resolved

                    I had ordered a Travel trolley from Flipkart and got it delivered on 15th July 2023.
                    Product already had damage on body and so I decided to return the product and opted for refund since I did not like the product quality.
                    Product has a return policy of 10 days for any return reason.
                    Link:
                    https://www.flipkart.com/nasher-miles-antwerp-expander-hardside-polypropylene-ch...

                    Return was approved on 16th July and return pickup was arranged for 17th July.
                    On 17th E-kart was out for pickup but did not attempt pickup or contact me. Neither the contact I received for communication was working.
                    I raised this issue to flipkart customer service and they promised resolution by 20th July. I waited and on 20th July they call again and ask for another 24hrs. Again on 21st they ask for another 24hrs. And once again they asked for 24hrs on 22nd of July.
                    I was very much irritated with this and i demanded to speak with a Senior Customer Service Executive. He looked into this and guaranteed my issue will be resolved. He even said that he will make sure I would not have to call customer service again.
                    After all this drama my issue still remain unresolved.
                    Jul 25, 2023
                    Complaint marked as Resolved 
                    I am deleting this complaint
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 24, 2023
                    Updated by Jithin Nhendadiyil
                    After 6 days of calling customer service they cancelled my return request today morning without any reason. I had to re initiate my return request. Called customer service and they again asked me to cancel my 2nd return request and they initiated a third return request.
                    Today I receive Out for pickup message from Ekart and when I contacted the provided contact number the delivery agent told he won’t come.
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                      S
                      Shivji prasad
                      Jul 23, 2023
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                      Address: Flipkart
                      Website: Flipkart

                      I have ordered to moto e13 19th July but delivery expected time given by seller is 20th of July but it was not delivered and said it will be delivered by 22th of July after that I am not received any update from the seller and no any intimation about the delay again my order is on hold without any reason and I am not able to track my order and app shows that your order will be delivered by 26th July. Flipkart agent has been also talked to me and he said also not track the order for unforeseen reason so I am still waiting for my order
                      Ekart tracking I'd - FMPP[protected]
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                        Spicy_Charan
                        Jul 23, 2023
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                        Yesturday i brought a new logitech z623 home theator in flipkart ... its totally defective product ... then i raise a return request in flipkart but it showing "opps something went wrong" ... flipkart is not taking returns now a days they fruding people ... they given faulty products and thet doesnt take returns from customers ... need to take leagal action againt flipkart
                        Flipkart customer support has been notified about the posted complaint.
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                          Soumya_dutta_1
                          Jul 22, 2023
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                          I have order HP Pavilion 15 (2023) Intel Core i3 12th Gen - (8 GB/512 GB SSD/Windows 11 Home) 15-eg2017TU Thin and Light Laptop (15.6 Inch, Natural Silver, 1.75 Kg, With MS Office) on 14th july same it was delivered on 16th July . after 2 days i noticed the laptop display have keyboard dark spot . then I try to Submit Return/Replacement Request it could not submit error showing something went wrong. then i called Flipkart customer care and discussed the same then one of flipkart executives told it cannot happen so please wait 24hrs . but 24hrs gone still same issue . please solved my issue ASAP.
                          Flipkart customer support has been notified about the posted complaint.
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                            Prashanth Jatti
                            Jul 22, 2023
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                            I ordered a mobile REALMEGT2 from Flipkart in offer period they have confirmed my order on 19july2023 it shows me a delivery date on 26 july2023 all of sudden they have cancelled my order on 22july2023 and I asked them to clarify the issue but thy said to buy once agin and it costs me 3000 more for re buying it please kindly solve my issue
                            Flipkart customer support has been notified about the posted complaint.
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                              V
                              Vaibhav Pujary
                              Jul 22, 2023
                              Aug 17, 2023
                              This thread was updated on Aug 17, 2023
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                              Firstly manager told me to invest 7000Rupees then you will get 10% profit I invested then they are saying investment 23900 rupees you will get all money back together will more profit I payed 23900 also with their Bank details after that they saying pay remedial amount 40000rupees you will get your money back otherwise you won't get your refund
                              Same thing happened with me today. I paid ₹48600 and got ₹65520 in that flipkartlite explore plus account. From the same account where I had got a profit of ₹770 by investing₹3000, and also I had withdrawn that amount.
                              After getting ₹65520 in that explore plus account i tried withdrawal but my account has been freezed and the manager now says pay ₹236000 to get this ₹48600+ ₹236000. What should I do? Shall I go to cybercell or pay them ₹ 236000 ??
                              Please help or suggest 🙏
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                                Susmitha17
                                Jul 22, 2023
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                                Hi Team,

                                Order #OD[protected]

                                I placed an order for one plus TV on 19th and Delivered on 21st June. But instead of oneplus TV, LG TV was delivered and the same was updated by the installation team and he made a request for replacement.

                                From then on i have multiple requests following up for the replacement

                                Couple of earlier requests were rejected with no reason and after further follow up your support team has raised a new replacement id and assured the backend team would resolve the issue.

                                The height of stupidity was in the latest request updates were as below :
                                Hello Girish To help us review your return request forFull Life Mobile Battery For Oppo F11 Pro BLP697, please share the required product images within the next {48 hours} clicking on 'Contact Us'. Please ensure the files are only up to 2MB in size (JPEG, PNG, PDF formats only).

                                First of all my name is not Girish and I am not requesting replacement of the Mobile Battery oppo F11Pro which clearly shows the guy who updated the ticket doesn't even understand the request i have raised for Oneplus TV. and then next comment he added is as below

                                Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Susmitha17
                                  Jul 22, 2023
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                                  Address: Kamavarapukota

                                  Hi Team,

                                  Order #OD[protected]

                                  I placed an order for one plus TV on 19th and Delivered on 21st June. But instead of oneplus TV, samsung TV was delivered and the same was updated by the installation team and he made a request for replacement.

                                  From then on i have multiple request following up for the replacement

                                  Couple of earlier requests were rejected with no reason and after further follow up your support team has raised a new replacement id and assured the backend team would resolve the issue.

                                  The height of stupidity was in the latest request updates were as below :
                                  Hello Girish To help us review your return request forFull Life Mobile Battery For Oppo F11 Pro BLP697, please share the required product images within the next {48 hours} clicking on 'Contact Us'. Please ensure the files are only up to 2MB in size (JPEG, PNG, PDF formats only).

                                  First of all my name is not Girish and I am not requesting replacement of the Mobile Battery oppo F11Pro which clearly shows the guy who updated the ticket doesn't even understand the request i have raised for Oneplus TV. and then next comment he added is as below

                                  Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Buddh Chetana Computer Center Ramganj Pratapgarh
                                    Jul 22, 2023
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                                    Address: Buddhchetana CSC Center ramganj Bazar Po Pura dhakwa chauraha patti pratapgarh up 230121 mobilr no 7417484950
                                    Website: www.flipkart.com

                                    I purchased an office chair on 03rd July 2023 through flipkart worth Rs.3155, tools and screws were missing, I applied for replacement through flipkart app within 10 minutes of product delivery, tech visit was done by flipkart on 12th july 2023, tech visitor closed the application without taking any action to replace the product, after that I again filed this careless complaint on flipkart Return created due to Mr. even after 4 tech visits Despite this, neither the chair has been returned nor the problem has been resolved
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Gurdev1825
                                      from New Delhi, Delhi
                                      Jul 22, 2023
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                                      Address: B-2, Ambekdar Colony, Chhattarpur, New Delhi - 110074

                                      When i reviewed my HDFC Credit Card Statement and found that one unauthorized transaction of Rs. 11, 529.27 done on 11th July 2023 without my knowledge and without getting any OTP etc.
                                      Detail of this fraud transaction is as follows :

                                      11/07/2023 M-FLIPKART INTERNET PR, P:01, 0000933 (Ref# 09999999980711001657256) 11, 529.27

                                      Kindly file a complaing against flipakrt for this unwanted transaction without my (Card holder) permission.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Gurdev1825
                                        from New Delhi, Delhi
                                        Jul 22, 2023
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                                        Address: B-2, Ambedkar Colony, Chhattarpurt, New Delhi - 110070

                                        When i reviewed my HDFC Credit Card Statement and found that one authorized transaction of Rs. 11, 529.27 done on 11th July 2023 without my knowledge and without getting any OTP etc.
                                        Detail of this fraud transaction is as follows :

                                        11/07/2023 M-FLIPKART INTERNET PR, P:01, 0000933 (Ref# 09999999980711001657256) 11, 529.27

                                        Kindly file a complaing against flipakrt for this unwanted transaction without my (Card holder) permission.
                                        Flipkart customer support has been notified about the posted complaint.
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