Flipkart Complaints & Reviews

Hello,

There is pos (Ecom pur) transaction which shows the amount is debited towards flipkart inte using my axis bank debit card.

The exact name towards which the transaction happened is :
Ecom pur/flipkart
Inte/[protected]/220219/14:32

Date of transactions: 22-02-19

If any such transaction is done, request you to please provide details for the same.

Let me know the details required from my side.

Please help me to revert that transaction amount.

Hii this is pankaj, this specious subject is i am tried many times to book a mobile in sale from flipkart and my issue is after payment successful why my order is canceled and refunded me in 10 days this is wrong, i know in your side black marketing are happen for devices and i directly complaint this in consumer court and other places like prime minister app or it minister's official portal with prof.

Hi this is clema pereira with my registered mobile no as×××××19434. I purchased a micromax rose gold spark mobile phone in the amount of 4, 000/-the order i’d is 0d[protected]. This phone was delivered on sunday 17th march. The phone was delivered without being tested. It takes 7-hours to charge and battery drains in 15 mins…. Over the entire week i had two technical visits…both done by farukh shaikh from jeeves the seller.
First time he did not wait to see how my battery drains and sent a report s issue resolved.. My issue is still not resolved as i still cannot use the phone. The second visit he made me write the comments and i explained i did all trouble shooting steps but battery i’d still not working and draining to 3 percent. When i spoke to farukh of how he could forward a false report he said call flipkart discuss your issue and take my team leaders number from them…i have been stressed over these two weeks.

Finally the audacity of your customer service reps is now telling me to visit the service centre myself in ghatkopar. If it is a new phone why should do customer visit the service centre??? To add to it i did visit the service centre but they did not even entertain me and asked me to contact flipkart back again. Is this the way you’ll treat your customers…who will pay my electricity bill for charging the phone…. My conveyance to ghatkopar…. I demand total compensation for this and please issue me my refund as i will never shop

Any update on this issue as there is still no revert from flip kart…. Can you believe it tech visit to the house for the third time and my phone is still not working... Please get jeeves to refund my 4000 and take their phone back...

Pick up was arranged 4th time yesterday. Pickup guy said imei number not retrieving from your mobile number. I showed him that imei which i got with mobile and it's also mentioned on the mobile box.

But pick boy want on mobile. I said that stupid guy to retrieve the imei you must need to insert sim card in mobile. But he said i used to do this many times from another mobile. He didn't wait while i insert the sim & retrieve the imei number. He went away without picking up my product.

You guys need to give training on customer service. Flipkart has a full bunch of # people who don't have the process and product knowledge just push bucket to next one. I am waiting for a refund from last month.

I am fade up now. Please arrange to pick up on priority and refund my money.

I have all the proof. I have not violted thei policies.. I ordered a phone and i recieved that product with defective data cable then i requested for return... Then i cancelled the return request also.. I thought "why would i return for just a data cable"
Then they blocked my account.. I another product with me to be returned but they blocked my account... What can i do now... I have all the proof... Pls take immediate action.. I'm ready to provide everything whatever you will ask for.
My flipkart account [protected]@gmail.com
Mobile no-[protected]

Sir i have order 3 items having order id od[protected], od[protected], and od[protected] but out of these three first two has been returned automatically without my concern they do not contact me on mobile no i want to know why it is returned. I thing it is the monopoly of flipkart why your cheating with us who gives us my valuable time spend with us. Resolve it as soon as possible otherwise i will go for consumer case against you. Mob no [protected], [protected]

Transaction made through Phone Pay
Trannsaction ID: [protected]IGAFWNWAP5
order: Crux & Hunter Men & Women Solid Ankle Length

Made payment through Phone Pay. Ordered Crux & Hunter Men & Women Solid Ankle Length. I didn't get any order status in flipkart but payment was successful through INB SBI BANK. Transaction ID: [protected]IGAFWNWAP5

Please inform what is the status of my order and payment.??

I ordered a washing machine from Flipkart on 6th April and the order got cancelled automatically without any prior intimation and when I called to customer care executive they told me the address doesn't exist, which is not possible at all because so many times I ordered at that particular address from the same Flipkart account.

Kindly check the issue and I attached all the screenshot related to this particular order.

Flipkart account details is vishesh.beis.[protected]@acharya.ac.in

For any clarification call me at [protected]

My Self Mukesh C/o Shree Rhythm Lifestyle Jewellery
Mobile No: [protected]

I have Sold my Product to Flipkart Order Id : OD[protected]. I have not Received my Product Return as Promised by Flipkart at the time of Selling. For this i have Already Call them many times and gave them Complaint for which they said me that i have to Claim with in 45 Days. I have Already Given the Complaint with in 45 Days as Mention by Flipkart Complaint Date 10.9.2018. They Say me that the Goods has been Delivered to me. But i Told them that Goods have not Reached to my Office they shared me POD, and In POD the Seal and Signature is not my, As it is Clearly Shown in Manifest of my Sales Signature. Both are Totally Different they are Cheating me. By Saying that Seal and Signature are my. There Logistics Team or Flipkart Prepared Duplicate Seal of my And shared me Seal and Signature. I have Sold my Hard Earn Money Goods to Flipkart, to do Business and Earn Money. But they are Cheating Small Sellers those who want to Earn and do Business. I Request Honorable Judge to See that there is Clearly Difference in Seal and Signature. and Ask them to make me the Payment for my Goods Valued Rs 9080/- Along With Penalty and Interest and Mental Harrasment, as i have to pay Interest to Bank from whom i have taken Loan. As a Small Trader where we can go and Fight.

Kindly See the Below Attachment of Documents

Order ID OD[protected]
With reference to above no courier boy has visited the address however he called me in the morning that he will deliver it today. Just now I received atomated message that for delivery of shipment it will be tried on another day. When I called on the no [protected] from which I received call for delivery he misbehaved and talked rudely. I have taken products many times from Flipkart and seen promptness while being in Bangalore however I feel so bad with the behavior without even delivering it to address.
Please look into matter and take some action on the courier office in here. I am a decorated person and wasted my whole day for receiving this shipment. Please take some action against him and intimate me for a cordial relation with Flipkart. Surely I have very bad feeling about your service now.
Waiting for your immediate action.

Regarding order id [od[protected]] with flipkart.com!
Item: nokia 6.1 plus (Blue, 64 gb)

I have purchased this item in the month of february, 2019. 1st time the phone was scratched. After giving return request, flipkart has changed the item but in this time i have received defective headset for what i have put request in several times. But still today i have not received any confirmation from flipkart. I have wrote several mail also. Suddenly, they block my account without any information.

Please refer the mail which i was sent to flipkart as per below:

Sent mail : read mail [ back to sent mail ]

Printable format | show full headers

From:
"chandan bairagi" | add to address book |this is spam

To: "[protected]@flipkart.com"
Subject: re: reminder 2: regarding your order [od[protected]] with flipkart.com!
Date: tue, 26 feb 2019 07:56:07 ist
Cc: "chaudhuryrumpa"
Note: to help protect your privacy, images from this message have been blocked. View images | what is this?

Still today i have not received any response from your end.

From: "chandan bairagi"
Sent: thu, 21 feb 2019 09:19:12 gmt+0530
To: "[protected]@flipkart.com"
Subject: reminder 1: regarding your order [od[protected]] with flipkart.com!

Please refer to my below mail.

Still today i have not received any communication from your end.

This is not at all expectation from flipkart.

Requested to flipkart for quick response.

Thanks & regards,

Chandan bairagi
Ph. No. [protected]

From: "chandan bairagi"
Sent: mon, 18 feb 2019 17:13:25 gmt+0530
To:
Subject: fw: regarding your order [od[protected]] with flipkart.com!

Please refer to trailing mail, i couldn't understood what unfair i have used with your offers. Please send details or call me back.

But i am very sorry to say that i have not received any confirmation regarding replacement of my headphone which i you have given with my nokia 6.1 plus phone.

I can't expect such a bad quality of service from your such a branded online company like flip kart.

Moreover you have blocked my account, for which i have not received any prior intimation.

Now i want complete resolve for this matter on urgent basis otherwise i will have to go consumer portal.

Your early action is solicited.

Thanks & regards,

Chandan bairagi
Ph. No. - [protected] / [protected]

Ser maine flipkart se ek phone purchase kiya tha jiski order id OD[protected] hai.phone damage tha to maine ise return kar diya flipkart ne mujhe refund reference number provide karaya hai par abhi takv mere account me amount nhi aaya hai ..
maine payment pnb k debit card se pay kiya tha ...

refund reference number 30001090899079089538420

Sir, my name is anup ghosal. My mobile number is [protected] and email id is ghosal. Anup.[protected]@gmail.com
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
How can possible? Pls tell me and resolve my problem as soon as possible.

Hi this is Clema Pereira with my registered mobile no as×××××19434. I purchased a Micromax Rose Gold spark mobile phone in the amount of 4, 000/-.The order Id is 0D[protected]. This phone was delivered on Sunday 17th March. The phone was delivered without being tested. It takes 7-8 hours to charge and battery drains in 15 mins….Over the entire week I had two technical visits…both done by Farukh Shaikh from Jeeves the seller. First time he did not wait to see how my battery drains and sent a report issue resolved..my issue is still not resolved as I still cannot use the phone. The second visit he made me write the comments and I explained I did all trouble shooting steps but battery I’d still not working and draining to 3 percent. When I spoke to Farukh of how he could forward a false report he said call flipkart discuss your issue and take my team leaders number from them…I have been stressed over these two weeks. Finally the audacity of your customer service reps is now telling me to visit the service centre myself in Ghatkopar. If it is a new phone why should do customer visit the service centre??? To add to it I did visit the service centre but they did not even entertain me and asked me to contact flipkart back again. Is this the way you’ll treat your customers…who will pay my electricity bill for charging the phone….my conveyance to Ghatkopar….I demand total compensation for this and please issue me my refund as I will never shop with FLIPKART again. To add to it a third tech visit happened Akhtar is saying a low budget phone is like this only...its 4000 rs for crying out loud...third visit the battery is still at 3 percent...kindly read the customer comments attached ...

I ordered od[protected] being trendy shr fitness smart band worth rs. 5064 and i received leco m2 bluetooth intelligence health smart band worth rs. 449. I ordered this as a gift for wedding happening on 5/apr. The seller is sending a replacement on 9 apr. I have called and sent numerous emails to flipkart saying i want refund of my money and not a replacement. They are saying their policy does not allow refund.

I am an old customer of your flipkart. Actually, i had ordered, philips bt1212/15 cordless trimmer for men on 3rd april. But due to some unavoided circumstances, i cancelled my order within 5 min. But refund didn't happen till now. I have called your customer care service but they aren't helping anymore. And my refund didn't happen. I am giving you my order id so that you can help me to refund my money. My order id is "od[protected]"

It will be grateful to us if you could help me and refund my money as early as possible.

I placed an order in flipkart for redmi note 7 pro at 24th march 2019 in flash sale. The mobile delevered to me at 31 march 2019. When i unboxed my product it was very shocking for me coz inside the box i found a broken *lephone* mobile phone which worth may be less than 500₹. So i complaint for replacement of the product but i am telling very sadly that inspite of replacement they blocked my flipkart account. I contact with concern customer service and asked the cause of blocking my account they replied that from this account many products returned by me infact it was my first order. Then i request the customer service of flipkart many times within 8 days to unblock my account and they told me to wait 24 hour or 72 in this way 8days passed out. Finally 8.4.2019, they declared that my account will never be unblocked.
So i request the flipkart consumer complainant authority to justify about this matter and assure me my product.

Dear sir/ madam congratulation! You are the winner of 1st prize (Tata safari) from flipkart.com.com, which cost is rs:-1, 240, 148.00 the charge of your reg service is only-6, 500. For know more details contact at 24x7 support no+ (91)-[protected]. Adviser no + (91)-[protected].

Person is calling again n again saying am calling from flipkart. Plz help.. Looks to me fake message. Looks like flipkart is sharing our details to fraud people.

My flipkart account was blocked almost a month back just after i tried to buy a pen drive from the seller, retailnet, who were cancelling my orders from their side and flipkart customer service officials were asking to me place the order again.. My email id is [protected]@ymail.com and my phone number is [protected]. I have always kept a clean order history with all the orders for either my personal use or for my family and friends. But flipkart, without any sort of proof or prior notice have blocked my account and they have not yet resolved it or properly responded to my emails. They are claiming that i am buying stuff as a reseller which in no way i am. I am a flipkart plus customer with a 60000 rupees cardless credit limit, which allowed me to purchase stuff for my family and friends on an emi basis and i haven't made a single late payment. So, this is my complaint regarding flipkart

Order id :- od[protected]

Dear sir/madam,
I wrote a complaint against not able to claim buyback value. Firstly, they provided resolution very late and after using the resolution the delivery boy refused the phone saying it doesn't pass the test. But my phone is intact one can say as good as new. But he denied to exchange.
They are raising issue other way round.in a way, i didn't get a resolution.

Kindly help me get a resolution asap!!!