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Flipkart Complaints & Reviews

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Updated: May 30, 2026
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Flipkart reviews & complaints page 1307

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A
AtTy D CaTty
Mar 24, 2019
Resolved
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Address: Thane, Maharashtra, 400612

I ordered a phone from flipkart on 14/03/19 and was delivered to me on 18/03/2019. Delivery was as expected within the timeframe given. But when we started using the product, it seemed to have a lot of issues. For eg. When you call someone, you cannot hear the other person's voice, whereas the other person can here you. And when you switch on the speaker during a call, it gives a wierd noise at the background and your voice gives an echo. Plus there is a slight heating issue as well with the phone. Memory card slot gives an error when you insert a memory card. So even after mentioning so many issues with the phone, flipkart just wants to reject your refund and wants you to stay with that faulty product forever. Like seriously, when you can't even use a basic feature of the phone to call someone???
I had requested a refund on the 20th, after which i got a call from a flipkart executive on the 21st and she assured me that the tech visit will be done on the 24th mar (Also got a message for it). But on the 22nd itself, i get a message that tech visit is already done and after the reports provided by the engineer from jeeves consumer services pvt ltd, your refund request is rejected. May i know who the hell had visited to my place and made a report when there wasn't a tech visit done at all??? And why was it made before the date and time given to me. My mom was at home all the time on the 22nd and there wasn't anyone who visited my place for it. So my question here is, how was the report created without even checking the device and why was the refund rejected???
If you really gonna loot people like this flipkart, then you can understand what image are you creating of yourself as a firm. And do you really think, anyone's gonna purchase products again from you after going through all this???
Apr 27, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
Flipkart Customer Care's response
We will revert on it.
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    A
    Anish921
    from Jammu, Jammu and Kashmir
    Mar 24, 2019
    Resolved
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    Address: 180001

    On 21st march i placed a order of base white t-shirt and my mode of payment was cod my order was successfully placed but due to some reasons i paid the amount rs 271 which the t-shirt costs before delivery online by means of sbi net banking... By means of option which displayed on your app that is short of cash pay now.. So i payed the amount rs 271 but my payment failed and i got a unsuccessful payment sms from the flipkart and subsequently my amount was deducted from my bank account which was rs 271... And till now i did not got my amount refunded back... Please see into this matter... And refund me as soon as possible... Thank u
    Apr 27, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 26, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      A
      amittandel53
      Mar 24, 2019
      Resolved
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      Resolved

      Address: H no 891,1st floor karavegaon near Ganesh maidan Seawoods west, Mumbai City, Maharashtra, 400706

      I bought trimmer nova nht 1072 from flipkart but for some reason i returned to flipkart to change the product. But flipkart replaced the product instead of change the product. When i opened replaced product it found to be used. Also screws are in loose conding as look like it has been repaired. And the logo sticker also look like old. No proper packing of plastic wrap.
      May 1, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 26, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        P
        Pranav Rustogi
        from Gurgaon, Haryana
        Mar 23, 2019
        Resolved
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        Resolved

        I bought refrigerator from flipkart whose seller is omnitechretail. After 4-5 days of delivery the technician come for installation. During the time of installation of refrigerator door tray was broken. So gave me an option 1) if he could come another day for that door tray and 2) return the refrigerator. I decided first option. He said that after 2 hrs. It will start cooling but it did'nt cool even after 8 hrs. Sor i decided to return it back so during the time of return there was only one option that was replacement of same thing and no option of refund. Then i talked to customer care they did'nt helped me at all. Isaid please give me the no. Of seller they said "sorry sir we don't have there no.". Please try to resolve my problem.
        Apr 26, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 26, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          V
          vishnu_yv
          from Bengaluru, Karnataka
          Mar 23, 2019
          Resolved
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          Resolved

          I ordered a mobile on flipkart. I received on time. But mobile is heating a lot.
          I requested for return 5 times and all the time they cancelled the return request. After 12 days they were telling replacement period got over, what happened to those 5 return requests. I am unable to use the mobile now simply 8000 gone in vain please look after this.
          My mail id is [protected]@gmail.com
          My mobile number is [protected]
          Order id is od[protected]
          Please solve this
          Apr 27, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 26, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Ajo Jaimon
            from Nileshwar, Kerala
            Mar 23, 2019
            Resolved
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            Resolved

            Address: Vattamattathil House, Marutharode, Palakkad, Kerala, Palakkad, Kerala, 678007

            Hi,
            I'm not satisfied with the asus zenfone max pro 2 and i requested a refund for the product. A representative from flipkart called me and asked tl verify some steps. I was totally disappointed with the interaction. As a regular i need thr refund by today. You can pick the phone anytime from me. If you don't process me a refund today i won't be able to complete the purchase for the order of oppo k1 which i placed today. Please make it fast and don't make me wait. Provide a refund today.
            May 4, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 25, 2019
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              S
              Subham_mondal
              from Haldia, West Bengal
              Mar 23, 2019
              Resolved
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              Resolved

              Address: Mayureswar , birbhum, 731216

              I had received a same brand but different model with different strap colour watch when i ordered from flipkart and i placed a replacement which was denied multiple times.
              Then i placed a refund request after that they have picked up the product.
              Then when i try to login to my account, it was failing.
              I received the mail due to high number of returns you will not be able to login to your account anymore!!!

              I don’t know what to do?
              Can you help me in this regard?

              Thanks.
              Apr 28, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Mar 24, 2019
              Updated by Subham_mondal
              my problem not solve till now...
              Mar 24, 2019
              Updated by Subham_mondal
              Sir please open my account...i am in trouble...i invest Rs. 2521 but i received different model...my account is a flipkart plus account and 17 coins in this Account...please verify the account...i return 3 to 4 product in my knoladge...please concentrade in my accoun...please help me...sir i am form a middle class poor family...please sir please help me...thank you.
              Verified Support
              Mar 25, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Mar 25, 2019
              Flipkart Customer Care's response
              We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account.
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                R
                Ronit Badal
                Mar 23, 2019
                Resolved
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                Resolved

                Address: BLOCK NO C 3/37,OLD C-TYPE,NR R K DESAI COLLEGE, KOPARLI ROAD, Valsad, Gujarat, 396195

                I have ordered nokia 6.1 plus firstly i got late delivery than i noticed a minor dot size damage on bottom of the screen and now i have requested for the replacement of the same but the seller in denying it and flipkart is also not taking any action against the seller, flipkart gonna shut down soon i think, i am gonna take this complaint to the higher end soon.
                Apr 26, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 26, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Mar 26, 2019
                Flipkart Customer Care's response
                We had conversation with customer on [protected] regarding product replacement complaint and customer confirmed that product replacement is completed on[protected]. As per confirmation we are closing complain.
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                  P
                  Panguu
                  Mar 23, 2019
                  Resolved
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                  Resolved

                  Address: #917 5th A Main Chowdeshwari Layout Marathahalli, 917 5th A Main, 560037

                  On 14 the of march a only jeans was ordered and the payment was done through debit card on 15 march amount of 1399 and the product was then returned on 17 march and then the refund was supposed to be done by 19 and then the issue hasn't been fixed till then and they have been postponing the issue and there has been no solution to it. They haven't refunded the money yet and i believe some scam has happened with this and flipkart is supposed to refund 1399
                  Apr 30, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Mar 26, 2019
                  Flipkart Customer Care's response
                  The customer raised a complaint stating that the product has been returned but the refund has not been received by the customer. We have interacted with the customer and informed that the seller has confirmed that the refund has been completed on[protected]. Hence, requested the customer to contact the bank for further assistance. Closing the complaint from our end.
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                    F
                    Food Flavours
                    from Kolkata, West Bengal
                    Mar 23, 2019
                    Resolved
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                    Resolved

                    Hi,
                    My account had been locked. Im unable to login. I complained innumerable times without any results.
                    It says - 1. Login unsuccessful. Please retry in a minute, or
                    2. Unable to update new password please retry.
                    I was made to go through several steps. I also send flipkart my govt. Id which i don't understand what the need was. But i don't have any further response.

                    Its been almost 4 months. Why am i not able to login. I have 50 plus coins in that account. I wanted to return my last purchased item but i couldn't.
                    Why have I been locked out of my account and why is there no help ? Its like you are harassing your customers.
                    May 8, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Apr 05, 2019
                    Flipkart Customer Care's response
                    Customer complaint as not able to login on Flipkart portal, we called customer and apologize for the issue, took action and now customer is able to login. Hence, closing the case.
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                      J
                      joseph josephcm
                      from Palghat, Kerala
                      Mar 23, 2019
                      Resolved
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                      Resolved

                      Address: cheramanthuruthil house kottapuram po kodungallur, Thrissur, Kerala, 680669

                      Im joseph cm
                      I cancelled a product on march 19th because the product was very low quality and low size than i expected which is a book. I got a msg on 22th march from flipkart my refund amound is successfuly proceeded. Still i did not get my money. Please do it immdiatley otherwise i forword a complete to court becouse its well planed cheating who knows the details about your refund. Whos know how many customers were cheated by flipkart.
                      Apr 28, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 26, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        Sachin Hiwrale
                        Mar 23, 2019
                        Resolved
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                        Resolved

                        Address: Bodwad, railway station, Tal:- Bodwad, railway station, Jalgaon, Maharashtra, 425310

                        Sir,
                        I ordered Redmi note 6 pro on March 18
                        That will be going to diliver on March 22 via Cash on dilivery
                        Today's date is March 23 still the product is not delivered yet, when I try to call the number they provide me with my order.
                        The dilivery boy says. Now I am in a wedding,
                        If you really need your order Right now you need to come our office and you can pick your order from there.
                        Apr 24, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 23, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          Nair Maya
                          from Bardoli, Gujarat
                          Mar 23, 2019
                          Resolved
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                          Resolved

                          Address: Sanidhya co. Op. Hsg. Soc., Room no:304, chanod gav,, Vapi, Gujarat, Valsad, Gujarat, 396195

                          My self maya prabhat nair. I had purchased a redmi note 5 pro in the date of 12th december2018 and my order id is od[protected]. I had a problem with the mobile was that one day it suddenly got switched off i placed a complaint on flipkart customer care and they asked me to call the redmi's customer care and i contacted them and the problem was sloved for only one day then again the phone got switched off and this is the issue with the mobile and i want it to be replaced. So i kindly request you to do the needfull as soon as possible or else i will have to file a complaint in consumer court.
                          Apr 26, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 26, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            S
                            sranjwe
                            from Pune, Maharashtra
                            Mar 22, 2019
                            Resolved
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                            Resolved

                            Affiliate id:- sranjwe
                            I'm an affiliate member of flipkart affiliate services. I'm also a part time youtuber. Flipkart affiliate program provides commission to the members of affiliate service for promoting their products on any website or app. 2-3 orders were placed by my promotion and i have collected near about 2600+ rs in my affiliate account which were in the pending section. Which will get approved in 1-2 months and gets deposited in respective account or gift voucher. I mailed flipkart affiliate services regarding that and they said it will take 2 months to approve. I was waiting for the payment to get approved. But from 2-3 days my pending payments just lost from my flipkart affiliate account and showing no orders placed from my account. I have mailed flipkart 2 times regarding this but didn't got any reply.
                            Apr 24, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2019
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            Mar 23, 2019
                            Updated by sranjwe
                            Number is protected.
                            Mar 23, 2019
                            Updated by sranjwe
                            I have contacted many times from the contact section. But didn't got any response.
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                              N
                              N S Rajawat
                              from Ahmedabad, Gujarat
                              Mar 22, 2019
                              Resolved
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                              Resolved

                              Address: Flipkart, Rajkot, Gujarat, 360050

                              You can not trust flipkart.
                              I had ordered a mobile on march 13. After 1 day i saw screen and heating issue. So i filed a return request. Your technician came and check my mobile and find screen issue. But refuse to mention in job sheet. According to him he only came to check heating issue. I tried a lot to convince him that both issues were mentioned in return request but he don't want to understand. So i completed to flipkart. Then i cast a second return request and clearly mention screen issue. After some time i got message that your issue is resolved and tech visit is completed. What is this? Are you people kidding with me? What nonsense is this? Your employer did not come to my house and he did not even check my phone. He put a false report.in my first technical visit, he had my signatures on job sheet. But in second tech visit he must have done my signature on job sheet. So i am going to register case against flipkart in consumer forum. My order id is od[protected]
                              Contact me as soon as possible
                              My email id is [protected]@gmail.com
                              Provide me replacement as early as possible.
                              May 6, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 25, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                சே.தமிழரசன் கொட்டிவாக்கம்
                                from Chennai, Tamil Nadu
                                Mar 22, 2019
                                Resolved
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                                Resolved

                                Address: 4/102 ANNAI SATHYA STREET, MGR NAGAR OMR ROAD, 600041

                                Damage mobile sale . performance quality is bad touch is not working already complaint to flipkart he can't accept replacement my money 11000 is totally waste return policy is very bad and cheating the customer very worst service
                                mobile no [protected]
                                seller : flipkart
                                order id : od[protected]
                                date[protected]
                                malid : [protected]@yahoo.co.in
                                Apr 26, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 25, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Mar 25, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on 25.3.2019. Hence, closing the complaint from our end.
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                                  B
                                  Barsha Sharma
                                  from Kolkata, West Bengal
                                  Mar 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: Metro gangtok, 737102
                                  Website: Flipkart

                                  My parcel was about to deliver yesterday but yhe delivery boy couldnt contact me... And when i contact him he said he will deliver me the parcel today but he didnt... I want my parcel today anyhow.. Please tell the deliver boy of ekart office of metro gangtok to deliver my produt today only... I want that parcel today only.. My ptoduct was eye shadow palette of hudabeauty with 18 shades amounting rupees 348 including shipping charge... I want to recieve my parcel so could u please forward this messeage to ekart office of metro near 5th mile.
                                  May 7, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    P
                                    from Chennai, Tamil Nadu
                                    Mar 22, 2019
                                    Resolved
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                                    Resolved

                                    Address: 600005

                                    Policy no jppoffk605154 mobile protection plan. I have purchased my samsung a7 2018 model from flipkart with jeeves complete mobile protection plan. My mobile display broken and same complaint raised with jeeves helpdesk. No one is responding and they just disconnecting the call. I have never seen such a poor service.. From past 15 days my mobile screen is broken and i'm not getting any help from them.
                                    Apr 23, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 23, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Mar 26, 2019
                                    Updated by [email protected]
                                    Any update on this?
                                    Mar 28, 2019
                                    Updated by [email protected]
                                    I'm not getting any update here
                                    Apr 03, 2019
                                    Updated by [email protected]
                                    Can you pls share the update
                                    this is ranjith with policy no JPPOFFK683103 and registred mobile no is [protected] Had requested for accidental damage and camera issue on 27-oct-18 and paid the procesing but cancelled the claim by myself

                                    but now i want to register the claim so please do the same they are not responding for the same from may 2019
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                                      H
                                      Hrithik Kapoor
                                      Mar 22, 2019
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                                      Address: 960 janakpuri, Bareilly, Uttar Pradesh, 243001

                                      I ordered screen guard for my asus Zenfone max pro m1 but they gave me a shrinked guard which isn't fit on my phone
                                      They showed different guard in order pic but what they gave in my order is useless to me
                                      I want an strict action so that this couldn't happen to any other customer.
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                                        Y
                                        Yogitaa
                                        Mar 22, 2019
                                        Resolved
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                                        Resolved

                                        Ptron hbe6 wired headset with mic is not working properly, one of ear as been not audible and it's only been a month. It is making weird noises like 'zuu zuhh zuuhhhhh'. It is distracting me. The warranty period was for 3 month. It was a flipkart assured product and i want it replaced or i want my money back.

                                        Ps: who gives a word limit of 350 in a complain!! Its not working! That's it!!
                                        Apr 23, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 22, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Mar 22, 2019
                                        Flipkart Customer Care's response
                                        The customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to the customer on[protected], as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for a return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint from our end.
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