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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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A
Appukv
from Malappuram, Kerala
Jan 21, 2019
Resolved
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I'm facing a big issue for 4 months from your part
I purchased 10 cussion (2 pack contains 5 each) and 10 cussion cover (5pack contains 2 each) with with order id[protected] on october 24, 2018. I tried to return the cussion cover. But flipkart wishmaster taken the cussions instead of cussion cover. So i complained. The wishmaster called me and asked to cancel my complaint. And he said he will give me the money or the product. He pleased me to wait for one month, because he need to get sallery. So i waited. I trusted him. He asked few more days. When i called yesterday he said, he will money. He tried to give 300 rs instead of 838 rs. He said it have only 300 rs. He added that i gave him only 5 cousin. But i gave him 10.
When i said that he rushly behaved. He said if the problem not solved he would come to my house.
His name is rafeeque. There is no issue from my side, if he come to my house it is necessary to contact me. But he did not called me. On the time of pickup only my grandmother was there. She don't no about the product.
I need a proper solution. It is not a issue of 838 rs. But it is a issue of trust
Mar 7, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Flipkart Customer Care's response
We will revert on it.
Sir, please go through the behaviour o[censored]r courier boy...he always gives my courier s9 late.
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    R
    Ravi992
    from Mumbai, Maharashtra
    Jan 21, 2019
    Resolved
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    Resolved

    I, Mr. Ravindra Kotian has a complaint against your flipkart online agent Nitin Kumar and Akash Shrivastava.
    Actually on December 4, 2018, I received a call from your online agent Nitin Kumar informing me that my son Shubham Kotian has won a cash prize of Rs 12, 40, 148/Tata Safari on purchase of a wrist watch from your Flipkart website. He told us to deposit Rs. 8, 500/- if we want that prize amount, without giving any other information. He even assured us that if we deposit only Rs. 8, 500/- within 2 hours in his account (Akash Shrivastava ) then he will directly transfer the cash prize amount. He called us 3 to 4 times on the same day. However after transfering the deposit amount Rs.8, 500/- the cash prize was not transferred. Then I again called him. He (Nitin Kumar) told us to deposit again Rs.37, 200/-. When I asked him to return our deposit amount, he denied & said that it will take about 45 days. Actually he cheated me and in the evening itself he called me and told to deposit half amount i.e. Rs. 18, 000/- if we are not able to pay Rs.37, 200/- .Now 45 days is over. I called him so many times, but he doesn't even responds to my call.
    Sir/Madam, I am from a middle class family and a regular customer of Flipkart, but this is a very strange incident happened to me. Please return my money and take strict action against those two employees. I have proof of Nitin Kumar's ID card of Flipkart, Pan card, Aadhar card, all messages made by him and the receipt of the payment made to him as deposit amount.
    I hope you will act as early as possible.

    Details of Akash Shrivastava's account:-
    Akash Shrivastava a/c=[protected] s.b.i ifsc=sbin0000358
    +2 photos
    Mar 7, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 04, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      P
      Parasjain463
      from Gurgaon, Haryana
      Jan 21, 2019
      Resolved
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      Address: 122002
      Website: Flipkart

      I ordered a phone on flipkart on december 30, 2018 and when i opened the package, it was torn and there was a missing sim ejector pin in the package. I contacted them, they gave me a little amount of compensation for this.

      After some usage, i faced various issues with this phone such as camera app not working properly and crashes many times, battery is not holding charge, eis not working properly, resolution is not so good and so on.

      For that they created two tech visits and the technician mentioned in the form that the item is defective, however, they cancelled my return request.

      Initially they promised me that they will return the item and issue me the full refund, afterwards they told me that it is now not possible, therefore we are sending a replacement, i agreed with them.

      But when i e-mailed them to know the status of my replacement, they said that there is no replacement coming to me.

      I have records of fake promises by flipkart in verbal as well as written communications.

      I want to resolve this issue as early as possible, as it's been one month and i am still struggling to return my defective phone.
      Feb 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 04, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Feb 04, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that the product delivered was defective. We have interacted with the customer and raised a replacement request with the seller. The seller has confirmed the replacement has been initiated on (03/02/2019) and will be delivered on (04/02/2019). Hence, closing the complaint form our end.
      Not delivered I order the product and they give date of delivery and date is gone and delivery does not come even after the specified date bad delivery
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        C
        chams
        from Kolkata, West Bengal
        Jan 21, 2019
        Resolved
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        Address: Kolkata, West Bengal, 700032
        Website: www.flipkart.com

        For order OD[protected] of amount 412 i have not received any refund so far. Wrote on facebook, wrote on twitter for several times. Raised complaint via email twice with complaint numbers IN[protected] and Incident: IN[protected] and auto response prompts to get back in 24 hours, it has been 7 days and no one cared to get back.

        I paid through flipkart wallet balance, but even then i did not receive any money. How pathetic and cheat company flipkart has become! Shame on the entire team. For 412 they are cheating and fooling long term loyal customers like me.
        Jan 21, 2019
        Complaint marked as Resolved 
        Got resolved as soon as i posted here and mailed them again for 3rd time. Their services suck and not at all a customer centric site, their rivals are far better in customer service and after sales services.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 04, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          A
          Ananta Srivastava
          from Kolkata, West Bengal
          Jan 21, 2019
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700091
          Website: flipkart.com

          Hi,

          I ordered a chair from flipkart (Order number - od[protected] on 18th january and it was shown that the product will be delivered to me by 12th feb which was too late for me. Hence i tried to see some other options and got one chair offline. As per the update till yesterday, i saw that the product was not shipped and was planned to be shipped on 29th january. So i dropped an email to customer service team to cancel the order as i was not getting cancellation option. But they shipped the order today (21st january) morning at 9:33 am. And i have been told that this order cannot be cancelled as now it has been shipped.
          I don't want this product at all now. It will be helpful if the order can be cancelled or returned.
          +2 photos
          Feb 24, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2019
          Flipkart Customer Care's response
          We will revert on it.
          I have order a mobile the courier boy taken excess money from me and he is not returning the money.
          Md Shabaz Khan's reply, Jan 16, 2019
          Courier boy has taken excess money from me and he is not returning the money
          I was ordered Redmi note 6, and it was delayed for the week,
          So I was cancelled the same on that day but till now am not received any refund from them already 3 months are over if I called them they said your refund process ongoing again and again,
          And am not sure about what they said,

          please resolve the issue
          Sir please I need this product it is showing Currently unavailable so please if possible please I'm taking loan to buy this product on zest money so please could you send me one please sir please
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            N
            nitinchhabra19
            from Agra, Uttar Pradesh
            Jan 21, 2019
            Resolved
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            Address: Agra, Uttar Pradesh, 282004
            Website: www.flipkart.in

            Somebody purchased total of rs 1700 gift voucher on 15th jan 2019 through my flipkart account and made payment through phone pe wallet.
            The email id on which he sent those gift cards is [protected]@gmail.com.
            By luck i retrieved rs 1500 voucher and added in my account. Rs 200 voucher was still missing.
            I raised complaints many times on filpkart and every time what i got was only time to wait for 24 hours or 48 hours.
            No action has been taken till now.
            The situation even got worst when rs 1500 voucher which i added in my account was also deactivated by flipkart and changing my account password too on 17th jan 2019.
            What sort of service is this??
            The employees of flipkart customer care service whom i got telephonic conversation with were barely knowledgeable. They can't even understand the issue correctly, so how may they give the right solution to us.
            +1 photos
            Mar 14, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 25, 2019
            Updated by nitinchhabra19
            Nothing has been done till now.
            Everytime i call customer care they advice to wait.
            It has been 10 days now for my waiting period.
            They not even contacted me from their side.
            Poor service from flipkart not expected.
            Jan 28, 2019
            Updated by nitinchhabra19
            [protected] my mobile no.
            [protected] my alternate no.
            Feb 01, 2019
            Updated by nitinchhabra19
            Worst customer support from flipkart even after 15 days they are not providing any solution

            Verified Support
            Feb 04, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              A
              from Varanasi, Uttar Pradesh
              Jan 21, 2019
              Resolved
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              Resolved

              Website: www.flipkart.com

              I had place a order on 6 december 2018 from flipkart. I paid 22497 for my order uding my rupay debit card. After some time my order got cancelled due to limited stock. And i was told that my refund would get me in a week but after 44 days my refund has not credited to my account. I contect my bank several time and i also went to bank zonal head office but bank has failed to help me. They said to me no amount has sent to your account please re contact to your marchent and ask for it.

              I'm tired of doing it. I'm helpless, what i do next i do not understand anything.
              If i have not been helped now i will go to the consumer court and then i will file a legal case on flipkart for fraud.

              My flipkart id - [protected]@gmail.com
              Ragisterd mobile - [protected]
              Payment date - 06/12/2018
              Order id - od[protected]
              Order date - 6 december 2018
              Payment method - rupay debit card
              Amount - 22497 inr
              Refund promise date - 15 december 2018
              +4 photos
              Mar 11, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 23, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jan 31, 2019
              Flipkart Customer Care's response
              Had conversation with customer and provided refund details and requested to raise charge back for the refunded amount as the refund has been completed by seller.
              We are closing complain from our end
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                V
                Vishnu vu
                from Nadapuram, Kerala
                Jan 21, 2019
                Resolved
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                Resolved

                Address: Thrissur, Kerala
                Website: Flipkart

                I have ordered mobiles & some other products to my friends & family members and collegue. Becouse they have no knowledge about online shopping, and now flipkart blocked my account saying that i am reselling products. Without any inquiry, how can they block my account.
                And i lost my rs 6148 to order a mobile phone from my friend's account, the refund is not credited to his account, pleasee take necessary action on them. How can they insult me, please check this. Thank you
                Feb 3, 2019
                Complaint marked as Resolved 
                I will not break your policys, please give me one chance to login my Flipkart account
                Flipkart customer support has been notified about the posted complaint.
                Jan 21, 2019
                Updated by Vishnu vu
                Unblock my account & refund
                Feb 03, 2019
                Updated by Vishnu vu
                Give me a chance to login my account. I beg you to unlock my Flipkart account
                Verified Support
                Feb 04, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  P
                  prafulpatel007
                  from Ahmedabad, Gujarat
                  Jan 21, 2019
                  Resolved
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                  Resolved

                  Flipkart is cancelled my order without notifying me.
                  Even not first time 2nd and 3rd time this issue remaining.
                  Even money was deducted and not refund to my credit card.
                  Very bad service provided by flipkart.

                  If customer is order a fresh order they are accepted the order and shipped the product and next day order automatically cancelled.

                  Please help me regarding this.

                  Praful patel
                  [protected]
                  +1 photos
                  Apr 11, 2019
                  Complaint marked as Resolved 
                  flipkart cc executive call me regarding complaint and provide solution on complaint and resolved issue.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 04, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    D
                    deekshu sharma
                    from Etawah, Uttar Pradesh
                    Jan 21, 2019
                    Resolved
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                    Resolved

                    delivery boy use abusive language

                    Address: Dehradun, Uttarakhand, 248001
                    Website: flipcart

                    As my product dilver date is 21 jan. So the man who receive my order call me. He asked my proper address so the man who is going to dilver my product use abusive language. And he continiously told the person who was on phone and i heard his voice cleary and he use such a abusive and harsh language. How can he use this type of language with customer, is this is the way to talk with the customer and specially when the customer is female...
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                    S
                    Sheena John Oommen
                    from Delhi, Delhi
                    Jan 21, 2019
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 401107
                    Website: Flipkart

                    Hi team,

                    I purchased a cross pen to be delivered to a bangalore address last week. It costed 1400 bucks and the amount got deducted immediately (Through netbanking). However the order is not showing in "my order" so i doubt the transaction has happened. Can you please check and reverse the payment so i can purchase again?
                    Name: sheena john
                    Mob no. [protected]
                    Email id: shine. [protected]@gmail.com
                    Mar 17, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    customer has raised the issue with regards to the amount has been debited but the order has not confirmed
                    as we have interacted with the customer and we have escalated this issue to seller and transaction has been failed so informed to contact bank and raise the chargeback hence closing the complaint from our end.
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                      G
                      gaddamravi
                      from Bengaluru, Karnataka
                      Jan 21, 2019
                      Resolved
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                      Resolved

                      I have booked the TV date 10/1/2019 (Vu Premium Smart 109cm (43 inch) Full HD LED Smart TV with order ID OD[protected] they given commitment delivery date is 18/1/2019 but not yet delivery still (21/1/2019) when ever we ask to flipkart customer care they saying keep on post pen every day .

                      i need re solution immediately
                      Mar 11, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 08, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Feb 08, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to long wait in delivery. Hence, closing the compliant from our end.
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                        A
                        Ashish Parasar
                        from Sagar, Madhya Pradesh
                        Jan 21, 2019
                        Resolved
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                        Resolved

                        Address: Sagar, Madhya Pradesh, 470002
                        Website: Flipkart.com

                        I have order ue megaboom blutooth spekar black color my order no is od[protected] and amount of this product 16489 amount pay through paylater payment method i have order charkol black speaker and web site also showing full black color but saller send me gray color speaker when place return so saller cancel my return request if i pay 16489 the color choices also is mine why i us your color i pay for black i want black speaker otherwise i dont want please help me to resolve this issue please. Website photo also attached and recived spekar pic also. Attached please resolve this issue.
                        +2 photos
                        Feb 6, 2019
                        Complaint marked as Resolved 
                        Thankyou so much for helping.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 04, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Feb 04, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on January 23, 2019. Hence, closing the complaint form our end.
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                          M
                          MallikarjunaReddyPrajnya
                          from Bengaluru, Karnataka
                          Jan 21, 2019
                          Resolved
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                          Resolved

                          Address: 560067

                          On september 27, 2018 i have purchased samsung s8 in emis with order number od[protected]. As there is no mention about samsung model in emis, i always had a doubt about bank charging more for me. Surprisingly in this month credit card statement i saw cash back of 4000 for s8 plus. Please look into it and revert the money which is charged these days/
                          +1 photos
                          Mar 8, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Feb 04, 2019
                          Flipkart Customer Care's response
                          Customer complained that he was charged Extra in EMI for the order.

                          We have interacted with the Customer and the customer says that he had some confusion regarding the EMI and raised the complaint wrongly. He don't have any issue and asked to close the complain. Hence, closing the complain from our end.
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                            B
                            Babachoda
                            from Kolkata, West Bengal
                            Jan 20, 2019
                            Resolved
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                            Resolved

                            Address: 712409

                            I am purchasing a lenovo k8plus from flip kart just 2 months ago. But after using this phone i found lot of problems are arising in this phone. First of all the contact are deleted every time when i restart the phone. 2nd thing hot-spot can not be connected with laptop. 3rd thing video recording is disturbed. I don't understand why flip kart is selling this type of rejected phone. I am teaching a lesson from that never buy anything from this side and also suggested everybody not to buy anything from flip kart.
                            Mar 10, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 04, 2019
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            My order number OD[protected]

                            Today I registered a complain against flipkart after that they cancle my order...Not delivere product...I lossed approx 6500

                            Immediately take action against flipkart

                            I already registered a complain...But they ignored my complain and cancel orderd

                            inferior quality lenovo k8 plus phone - Comment #3329692 - Image #0
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                              L
                              Leep
                              from Anta, Rajasthan
                              Jan 20, 2019
                              Resolved
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                              Resolved

                              Address: 302004
                              Website: Www.flipkart.com

                              My flipkart not login plz my old password reset and new password generated. Or mera flipkart account bhi meri email id we activate nhi ho rha h plz help me. Or mare purane account ko delete ker nye account activate kere. Mera ye flipkart account purane tha lekin unstole ho gaya tha. Per abhi ye install kra to ye meri purani id se login nhi ho rha h.
                              +1 photos
                              Mar 9, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 04, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                              When i try to login my flipkart account it shows unsuccessful login. Cant access through desktop also. Please resolve the issue. Thank you.

                              my flipkart account not login please reset password. - Comment #3329869 - Image #0
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                                S
                                Saritha Lawdya
                                from Hyderabad, Telangana
                                Jan 20, 2019
                                Resolved
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                                Resolved

                                Address: 500076
                                Website: www.flipkart.com

                                Ordered shoes from flipkart mobile app and paid upfront of rs. 1751 from my phonepe app.
                                Flipkart order id od[protected] dt 12.1.19

                                Didn't receive my delivery but flipkart mobile app shows product delivered.

                                Cheating.

                                I tried to request a refund from flipkart mobile app but every time my return request is rejected.

                                Please refund my money
                                Mar 16, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 04, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  B
                                  B.Yoge67
                                  from Ernakulam, Kerala
                                  Jan 20, 2019
                                  Resolved
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                                  Resolved

                                  Address: 624202
                                  Website: [email protected]

                                  I could not login my flipkart account past three months and also i'm buying many product nearly 20k rs in flipkart using cardless credit without login i couldn't pay emi money. I compliant many times and using call and mail but no one is response. Recently they send one link and using to pay, i pay with penalty its not my fault then why i pay that penalty amount. Now also i couldn't login my account and also next month i want to pay my emi amount. If i'm not pay my civil score is fall down. Kindly rectify my problem.
                                  Mar 9, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 04, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  Order id-OD[protected]. I am very disappointed with Flipkart because I had order running shoes but size is large and I am many times requested for exchange but no action from your side.
                                  My flipkart account blocked with gift voucher approx 3000₹ ..now flipkart was not responding to me .
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                                    P
                                    pawanyadav4142
                                    Jan 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh, 4520001
                                    Website: flipkart.in

                                    Order id:od[protected]
                                    Product : asus zenphone max m2
                                    I order this at 12:10 pm and at 2 i received mail as my order has been cancelled by the seller reason as bulk order.
                                    I didnt placed any other order on that and then also order has been cancel.
                                    I want you take action towards the seller as well as flipkart compny i they dont have stock then they should label it as out of stock but they are accepting multiple order and then they cancelled.
                                    Mar 10, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 04, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      H
                                      hiteshrocks07
                                      from Bengaluru, Karnataka
                                      Jan 20, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560037

                                      I ordered 4 items... Its showing available but got canceled twice and money deducted two times
                                      It's almost 10k
                                      Flipkart
                                      True come seller

                                      Refund is not done on priority basis... Twice order got canceled still its showing available and customer care people sre telling to make a fresh order... Again if i ll do it ll cost me 15k

                                      Its been via credit card... I have to make my credit card payment... N i can't do until i ll get refund... Its been 10k

                                      Help me wid this
                                      Mar 18, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 04, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Feb 04, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on[protected]. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.
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