Flipkart Complaints & Reviews

Address: Bangalore, Karnataka

Website: www.flipkart.com

Dear sir / madam,

I ordered ac from flipkart on 8 may 2018 before ordering the product 2 times i spoken to customer care executive about assured delivery which is showing on the website (Within 2 days which means 10 may 2018)
So i placed the order and the product shipped 9 may 2018. As per flipkart confirmation the product should reach today at least before 9 pm or eod but the product will not reach on mentioned time.
I called courier logistics which is gati and informed them my docket no. Of the order. They said the product will reach you by 15 may 2018 and within minute i called flipkart customer care executive and informed them that discussion between me and gati courier logistics but flipkart saying you will product by eod.

After spending some times i came to know that gati courier logistics is absolutely right that my product will reach me by 15 may 2018 or before that.

Flipkart is just selling them products through their sellers and gaining targets.

Even i ask them for refund of my money back to my card so i can book through someone else but they refuse to refund immediately or within 2 days.

This is ridiculous.
This happen with me but till the times many people already faced the same issues.

Have to take strict action against them

Jun 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 13, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600017

Hi,

This is arun from chennai ([protected])
I order gift card for my friend on april 20th, 2018
My friend email id is [protected]@gmail.com

Gift voucher ordered details.
5000*1
2000*1
1000*3
Totally 10, 000

Please resend the giftvoucher to my friend email (Represented in the order i placed on flipkart)

My contact details
Arun - [protected]
[protected]@gmail.com

Jun 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: flipkart.com

First of all, the sale of this phone was not started at 12:00 pm. It was almost 4 min late and when i tried to order this phone, it got out of stock! I was hoping to gift this phone to my mother on this mother's day! She liked this one too much! Thank you, flipkart for this experience.
This is very much disappointing! I can only urge you to please send me a device if possible. I'm ready to pay the amount.

Jun 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Flipkart Customer Care's response We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.flipkart.com

Flipkart is totally cheating there customer by telling that the sale for asus zenfone max pro 4gb/3gb + 32gb/64gb varient is open sale instead of which is totally a flash sale. I am tried 2 times in their last sales and both the time when i am about to complete my transaction it's saying that the product you are ordering is out of stock. Such cheating by flipkart with there customer is totally unacceptable.
I totally request to take appropriate actions.

Jun 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Flipkart Customer Care's response We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat, 361150

Website: Flipkart

I m trying to buy asus zenfone max pro m1 from flipkart since last two sales but couldn't succeed.in today sale (10 may 18) flipkart site was hanged from 1159 to 1205 showing that 'coming soon' and at 1205 hrs it was showing out of stock. I was refreshing the site every second and my net connection was also ok.
I am the frequent customer of flipkart and also gives the good feedback to others.
But this is very disappointing for me.
I want clarification about this.
I want to buy the asus zenfone max pro m1 (Grey 4 gb).

Jun 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Verified Support

May 11, 2018

Flipkart Customer Care's response Kindly ignore previous comment.

We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.

View replies

K

Kunal Gola

from Delhi, Delhi

May 10, 2018

same here :(

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have returned liviya 1080lvsb 16 l small backpack (Black) with order idod[protected] on 23 april 2018. I have done payment by debit card via phone pe on 23 march 2018. By which debit card i have done payment, that bank account is closed on 9 april 2018. Before returning i asked flipkart due to my account is closed, so how i get refund. Flipkart executive told me that it comes in your phone pe wallet you will transfer any other bank account. That, s why i have returned product. I have returned product on 23 april 2018, after many calls to flipkart, phone pe they gave me 28, 30 april 2018 date for resolving issue, but still i didn't get refund. Due to my bank account is closed bank told me that, any transaction is not possible in closed account. So, your refund goes reverse to credit source. Plz kindly resolve my issue.

Jun 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yadgir, Karnataka, 585202

I'm sanjay kumar email:[protected]@gmail.com

My refund for manq trouser of â‚¹594 not received.
Return id:[protected]

I have called customer support but still not received refund it's been 5days, i made transaction through debit card. Please resolve my issue, and send me the arn number for my reference to my email id

May 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 13, 2018

Flipkart Customer Care's response We will revert on it.

May 15, 2018

Updated by Sanjaykumar Patil As u promised before 15th may I'll get refund, still I didn't receive my refund, customer support simply telling refund is completed from seller side, please I want to talk with grievence officer and higher authority, I'm not going to leave flipkart untill k receive my refund ... remember I'm a trusted customer of flipkart using flipkart for more than 4 years...dint lose a customer like me, please refund my money

Verified Support

May 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jun 04, 2018

Flipkart Customer Care's response We have interacted with the customer and customer confirmed that he has received the refund from the seller.
Closing the case from our end.

View replies

S

Sanjaykumar Patil

from Gokak, Karnataka

May 11, 2018

When will I get my refund?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141001

Bought an 1.5ton ac of carrier, i paid hole amount via internet banking canara bank, but didnot get 1500 rupees as an extra discount if i pay via cashless mode as per your terms and conditions. I have complained to you multiple times but mine issue is still not resolved. I spoke to your costumer care also they promised me that it will be resolved but not yet resolved

Jun 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600039

Website: Flipkart app

Flipkart gave 100rs gift card on 18th jan'18 as a compensation for the inconvenience caused that time and was informed that i can use it wen ever wanted. Today when i try to utilize it, it is not showing. Raised a complient and the service rep contacted me. I am not happy with the solution provided so requested for manager but rep disconnected the call after on hold for few minutes. My issue still not fixed. I like to have the gift card as promised before because the expiration was not mentioned while provided.

Jun 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 09, 2018

Updated by Arun Vasu Sorry gift card was provided on 18 Jan'17 and not 2018

Verified Support

May 10, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 11, 2018

Flipkart Customer Care's response Customer raised complaint regarding E gift voucher got expired with out usage, we have interacted with customer and provided new gift voucher on behalf of seller he agreed hence mail sent to customer and closing the case from our team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 534201

Website: Filpkart

I have ordered the MI Smart Tv 32 inches at[protected] and amount paid through Credit card of Rs 13, 999/-. my wish is to take tv through EMI basis but by confusion i have paid through credit card. Later i have asked filpkart team to adjust amount to EMI. They are not responding well. Excepting deliver date is[protected]. so i have plan and take a leave on[protected]. But afternoon i.e[protected] received a message, product will be delivered by today. So i have taken leave by loss of pay. At the delivery time, the delivery boy was asked money for handling the product. I informed to delivery boy i have paid amount through credit card so y u are asking. They informed that payment mode is COD. So unless amount received from you we wont delivery the product to you.
after that i make a cal to to customer care, they informed that mistake is from filpkart side only. In mean while the delivery boy was left the place we dont delivery the product to you by today
I explained my situation to filpkart team, i want the produt by today only. otherwise i loose loss of pay in my office. so pls arrange delivery by today . But they response is very bad. i have waited at almost from 30 mints in line no one has answered to me.

Delivery boy response was not good. I feel very badly.

Jun 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 11, 2018

Updated by sureshmkumar as of now my problem was not solved. Filpkart team was not supporting for me

Verified Support

May 13, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560091

Hi i had seen one person in indranagar opposite to post office (New thippasandra)
His cheating easily i don't no how u are leaving
What he is doing
Example;
He will order from different mobile and mail i'd 1 dress or shoe once get delivered he will do immediately return that product, while returning his exchanging the product like he will put stone or waste clothes
Like this his doing from many years
Now he started own shop imagine how is earning.
Now my question is if like this person are doing simple cheating have you aware or your leaving simply?

Jun 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110018

Website: www.flipkart.com/ao-smith-z8-10-l-ro-water-purifier/p/itmexqbabczxubze

I ordered an ro from flipkart, https://www.flipkart.com/ao-smith-z8-10-l-ro-water-purifier/p/itmexqbabczxubze which was delivered on may 2, 2018. Order id is od[protected]. The product page mentions 'free installation and demo'. Since then, we have made hundreds of calls to them for the installation, i have pasted hundreds of comments on their facebook page, https://www.facebook.com/flipkart but they are not sending anybody for the installation.

They have a 10 day return policy which means if they send somebody after 10 days for the installation and the product is found to be not working, then they won't take it back. Their customer care is saying it's not their responsibility to get the installation done when their product page says so. Not sure what to do now. I have spent rs 22.3k on the ro.

Jun 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response Duplicate- IN[protected]

View replies

S

Subin John

from Delhi, Delhi

May 9, 2018

We have rased a return request. The company have to even collect from my end.

Reply

N

Narender Bharti

from Ahmedabad, Gujarat

May 9, 2018

Dear Customer, txn of INR 5, 000.00 done via Debit Card of Acct XX5787 on 02-May-18.Info: IIN*I-Debit*Pay.Avbl Bal:INR 8, 659.96.For dispute, plz look after matter . Stop oder.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: Flipkart

I placed an order around a month ago for a skates for my niece. As the quality of the skates was very poor so i asked for the return the very next day of delivery which was on 16th of april. Since then no action has been taken seriously from there end and i have raised the request for three time already. The order id is od[protected]. On 18th april i received notification for return cancelled after which i raised the return on call with flipkart help center. After 10 days of waiting i raised the complaint again with flipkart help center and they ensured that they are raising the request again but still no action has been processed. My money is hanging with them from almost a month. Kindly take action as soon as possible and do the needful.

Jun 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 21, 2018

Flipkart Customer Care's response We have interacted with the customer and customer confirmed she has received the refund from the seller.
Closing the case from the end.

View replies

G

Gurbir Rattol

from Amritsar, Punjab

May 9, 2018

Please please please i request to slove the problem
Jaskaran Kharoud

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh, 482002

Website: www.flipkart.com

I tried to buy the redmi note 5 pro 6gb ram version through flash sales on flipkart twice. Every time i try to buy it flipkart says theres a surge in number of customer and the request cannot be processed. My question is why flipkart or flashstar commerce would organise a sale if the servers are not capable of handling the traffic?
I also found out that the phone is available in the open market for 2000rs. More than the price. Are flash sales organised to raise desperation among buyers and eventually force them to buy the phone at a higher price?

Jun 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

View replies

V

[email protected]

from Kanpur, Uttar Pradesh

May 9, 2018

This not fair. Because every time sales very few seconds and closed sales than next date sales announment.
If do not phone available in stock, do not orgnis sales promission.
vinod agrawal

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 683102

Website: Flipkart

Ekart wishmaster did not make a delivery at the given home address. He demanded me to come to a place saying he will be there in 10 minutes. I reached the place he said within 5 minutes but he did not show up. He kept me waiting for around 40 minutes. Meanwhile i was trying him on phone but he did not answer the call. Later when he came he did not have a reason for this act. He said he lost the updation app from his handset. He was rude and asked me if i have a pen. He did not apologise. He did not have an answer for any of my queries. I was totally dissatisfied.in fact i git really angry. Total dissatisfaction.

Jun 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We will revert on it.

View replies

H

Hari Jakhoudiya

from Raipur, Chhattisgarh

May 9, 2018

My phone, s display is not working properly.verticle lines increase after few days.so solve this problem.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 520007

Website: Flipkart.in

Why are you playing with me, my every order was getting delayed or cancelled, you think customers are fools, my recent orders which ordered on different dates got cancelled or delayed. My recent order :od[protected]. The delivery guy keeping status "no response from customer"which i didn't received any call from him. He is doing same thing on my second order, when customer care called me they are saying that's your side problem. They are very arrogant towards me this is insanekart. You guys think customers can't do anything and without customer you are nothing flipkart

May 9, 2018

Complaint marked as Resolved

They called me again and told me "it will not repeat".and requested me to mark as resolved.

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 10, 2018

Flipkart Customer Care's response We already contacted the customer and informed him about the refund. Closing the case.

View replies

P

Pradeep Sheoran

from Bengaluru, Karnataka

May 9, 2018

Hi my registred mobile number with FLIPKART is [protected].My account is blocked. I request Flipkart to unblock my account and also please tell me reason why you blocked my account. Now whenever i try to login it says Login unsuccessful.Please try in a minute

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 638183

Website: [email protected]

I purchase micromax mobile canvase485 invoice no fab14r[protected] purchase date 22/01/2018, phone is hanged. I took phone to micromax service center,, they told it is not a original product and refused to make service so please take my compliant immediately. Please send correct customer care tamilnadu number, because your website customer care number not working always.

Jun 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

1) i requested for refund of a kurti. The page says that the amount has been refunded but i didn't receive the amount yet. The customer care person says it's the duty of the bank to make sure that i got the money
2) baby musical walker is delayed for 3 days. I received a message today saying that it's out for delivery. When i called the person, he answered that he is on leave and he doesn't know anything. Very unhappy with the service.
3) i cancelled the diapers which has to be arrived a week before and am not sure the money will be paid back. Will never come back to flipkart

Jun 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400055

Ordered a bean bag as a gift for a family friend and got the worst kind of product delivered. The bean bag beans started talking and the stitches were falling apart as soon as it was opened. This was a month back. Even after a return initiated the damaged product has not been picked up and my money is lying with you guys. I have filed 2 complaints since then but still the damaged product has not been picked.

Firstly the location is thane and not some remote village that it's taking 30 days for the seller to pick the product

Secondly two times since the complaint has been filed a deadline date has been given. It's called a deadline for some reason!!!

How about you refund my money back and let the seller take as many days, weeks, months or years to pick up the product. I promise you, you shall not be bothered. Coz in the meanwhile i can buy something good for my friend and gift them.

Awaiting for a new date to be published for the pick up and the refund.

I do not care what your policies are i would like my refund back. Provide a resolution at the earliest.

The return id is[protected]

Jun 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Flipkart Customer Care's response We will revert on it.

View replies

H

Heena Wadhwani

from Nashik, Maharashtra

May 10, 2018

When would you care to revert?? Do not want your revert, want the refund.. initiate that

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

On May 3, around 2:20 P.M, i have done a transaction with Flipkart for
Rs 12569(EMI based loan for 6 months).
Transaction got cancelled in the middle, i have attached the proof for it.

When I contact flipkart, they are claiming that amount did not reach
the seller.
Flipkart has not initated any refund as they are claiming that they
didnt receive the amount.
Flipkart is asking to contact the HDFC bank.

When I contact HDFC they are claiming that amount is recieved by Flipkart.
Please See attached statement - Rs 12569(EMI based loan for 6 months).

Where is the amount then, whethether it is with HDFC or Flipkart

Kindly trace the Amount Rs12569.

Kindly Refund my amount back.

As I am not getting anyconfiormation from both HDFC or Flipkart about
the refund .
This is causing a lot of stress to me.
Please Do the needfull

Thanks

Jun 19, 2018

Complaint marked as Resolved

Hi, My registered mail ID : [email protected] mob no:9894528334 On May 3, around 2:20 P.M, i have done a transaction with Flipkart for Rs 12569(EMI based loan for 6 months). Transaction got cancelled in the middle, i have attached the proof for it. When I contact flipkart, they are claiming that amount did not reach the seller. Flipkart has not initated any refund as they are claiming that they didnt receive the amount. Flipkart is asking to contact the HDFC bank. When I contact HDFC they are claiming that amount is recieved by Flipkart. Please See attached statement - Rs 12569(EMI based loan for 6 months). Even though Online transaction was not successful HDFC bank is continuously paying the No cost emi to flipkart . I have HDFC contacted the bank. Bank is telling that merchant has to cancel the No Cost EMI loan which was availed from flipkart website. Again and Again I am asking Flipkart. But they are not taking any steps to cancel the no cost emi. Again this month EMi amount of Rs 2174.98( 2060.91 + 114.07 ) is paid to flipkart on 18th June2018 Similarly last month Rs 2174.98(2038.82+136.16) was paid to flipkart on 18th May 2018 Request you to cancel the No Cost EMI loan which was availed from flipkart website. Also refund the Rs 4349.96( 2174.98 + 2174.98 ) back. Please help. Transaction was done on May3rd 2018, today is June 19 2018. I have not recieved my money. My Issue is not yet resolved. I am heavily stresses because of this issue. kindly Help. Thanks, J Balaji

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

May 14, 2018

Updated by JBalaji23 My registered mail ID : [protected]@gmail.com
mob no:[protected]

Customer support asked me to wait 8 days
Now it is more than 9 working days.
till Now I didn't receive the Refund.,
Bank claim that Merchant has not yet Initiated the refund.
This is causing a lot of stress to me.
Rs12569 is a huge amount for me.
When will I get my refund amount?

Verified Support

Jun 23, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1559

fake promises and delivering the product as usual - delay

Post your Comment

regarding gift voucher

Post your Comment

asus zenfone max pro m1

Post your Comment

asus zenfone max pro sale

Post your Comment

asus zenfone max pro m1

Post your Comment

refund issue for returned small backpack product on flipkart

Post your Comment

refund not received for my man trouser if 594

Post your Comment

refund of extra 10 % discount promised on cashless payment

Post your Comment

unable to use gift card

Post your Comment

product not delivered but amount deducted

Post your Comment

it's not complaint its suggestion

Post your Comment

product installation not done in more than 7 days

Post your Comment

no return initiated

Post your Comment

unfair practice of flash sale of redmi note 5 pro

Post your Comment

dissatisfying wishmaster/delivery man

Post your Comment

complete negligence

Post your Comment

received fake china product

Post your Comment

unhappy with the service

Post your Comment

returned product not picked and refund pending of the damaged product

Post your Comment

unsuccessful transaction with flipkart - amount of rs 12569 debited - asus zenfone max pro1

Post your Comment

Related businesses