| Address: New Delhi, Delhi, 110001 |
| Website: WWW.flipkart.com |
An order was placed on 21st dec 2016 on flipkart for samsung galaxy s4 (Deep black, 16gb), order no-od[protected]. Payment of rs 18970/- was made through credit card. The product was delivered on 28th dec 2016. Due to charging issue the samsung mobile phone was taken to samsung authorized service center in noida on nov 2017. It was told to me by the service center that it's an old phone, in service since 15th may 2015 with airtel no-[protected], hence it is out of warranty.
The same was conveyed to flipkart through email. There is a lot of email communication between me and flipkart. Flipkart agrees to pick up the phone but didn't. Now they have blocked the email mentioning email address, not in service.
Flipkart immediately must compensate me for supplying an old used mobile phone to me.
Jun 9, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Flipkart Customer Care's response We will revert on it.