Flipkart Complaints & Reviews

Have requested refund because recieved a defective phone twice. But it's been more than 15days Flipkart is simply playing with me increasing days n not accepting my request.i had ordered a Lenovo phab2 which was defective n so took a replacement but the other phone is also defective.n Flipkart is not bothered to resolve my issue.they are playing giving me fake mails n msgs about tech visit but since now no technician have visited nor I have got any refund.i have read the Flipkart return policy which clearly specifies that i[censored] r not satisfied with the product simply return it to us.but forget about the satisfaction m getting problems still Flipkart is not solving it.i want my refund now wihtout any time wasted because it's already 15days i have been calling them everyday but no problem is solved.please help me!

Quality of product i got is differ from my expectations... I thought about different quality... Now i dont want to take it... I want to refund for this. I am not interested now to take this. So i want to return it. It would be very kindful to you if you will refund my money for this product...
Thank you so much for this...
My bank details are -
Name - soviya sharma
A/c no - [protected]
Ifsc code - punb0395500

I have ordered honour 9 lite on 7th feb 2018, my order was not conform and my amount 10, 999₹ has been debited from my hdfc credit card after that i have contact customer support they have said that refund has been initiated and within 8 working days money will credit and now its almost 20days i have not yet received my amount and customer support is still keep on postpone my issue for further and from my side i have contacted my hdfc bank they said that money have been debited by flipkart india on 17-feb-2018 and provided me proof of authorities code of transaction i have forwarded details to flipkart i have not yet received any response.

I have placed online order for phone booking & after successfully placing i was waiting for my order delivery but today i came to know that my order has been cancel. Its really ridiculous to see that truenet commerce has cancel my order without any communication, i have been trying for a long time for placing this order & after successfully placing my order. Its a fraud by the seller & flipkart really doesn't care about it.

Very bad service by flipkart & the vendor truenet commerce seems like they are selling the products in black.

I had received a gift card in the form of e-gift voucher worth Rs. 5, 000. I am not a regular flipkart user. Due to oversight i missed on redeeming the e-gift voucher. It expired recently. Now, Flipkart guyss won't extend the expiry.

The point is that how can flipkart so conveniently eat up all the money. Even after requesting to condone the delay in redemption effort and also after requesting that worst case they may levy some sort of penalty, flipkart won't agree.

It is utter nonsense that due to oversight, flipkart will loot all your money. One person has gifted to the other person. Flipkart is an intermediary. Have you ever heard a platform provider taking away all the gift money an not considering any sort of delay? This is absolutely bizarre. They just cant get away with such ridiculous behaviour.

The first rule of business is to please the customers and not loot them. Do you guys at flipkart have no ethics? Okay you guys are loss making, but this is certainly not the way to adopt to turn into a profit making entity.

Such ethics will only help you lose your customer base.

What if somebody gifts are worth 1, 00, 000 or more? Do you really think you should forfeit? At the most charge you commission and earn you margin, levy delay charges...but eating up the entire principal amount is just not acceptable.

I hope that my concern will be addressed positively.

I have not received the product but the site says it is delivered on february 24 2018. I had received call from ekart but could not attend it as i was in college on Tat day.later i tried the number but could not reach it. I want my refund for the product or deliver the product immediately. My number is [protected]. Address kmc ug ladies hostel. help

I have ordered (OD[protected] using Gift card.I had issue with size, I looked for exchange but not available hence booked for refund.My gift card expired but I got msg as refund will be successful.

Even if gift card expires end of day it is money, why can't you repay it?

Flipkart customer care says its their policy to cheat people like this by not giving money and item...Why you have such beggar policy to steal customer money???

In application it shows refund successful... For whom??let it b even 5rs it is our money why you wanted that???

Either give my money or the product of M size.

I requested for a replacement of Moto E4 plus as its display is not working well and the mobile is a defective​. They called and said they will send a service engineer by 28th of this month. Their authorized service partner Jeeves sent a message that on 26th around 10am itself a guy will come and check. But no one came. As i called customer care they said it will be solved​. I got messege that before 2.30pm of 28th will be solved. Agian they sent a message that 6pm of 28th. But no response from service partner Jeeves. They are just delaying it. Fake promises again and again.

I was purchased a Lenovo fitness band.
4-5 day it's perfect working after that it is not working it shows only WhatsApp notification icon
I request for return or replace this but hare is no response.after 2 day it show your return request is rejected
Please replace my fitness band
Order I'd .[protected]@gmail.com
Mob. [protected]
Replace request no.[protected]

Sir my self santosh gupta i have bought 1 redmi 5a phone from your website on 15 of feb. 2018 . The item as delivered on 18 of feb which was empty . I complainedto customer care and they have told me to wait for few day i will be back with resolution but after 1 or 2 day they have told me to give your addar card and current address and contact no i have provided all the detail to the investigationteam after ward they have told me that i will not provide you the refund or replacement because seller hai confirm the delivery . What can i do sir if you have all the detail of that phone just track it and block or what you want to but give me my refund

My order was supposed to be delivered by today. But since it didn't came i called in this no.[protected] but instead of delivering the product they asked my to collect from their office. Is this what you call 'free home delivery'?
I' m really disappointed with this service.
Please try to make sure that actions are taken on this aspect and make sure that my product is delivered by today since i wont be at home from tomorrow.

Dear sir/medam,
My order id - OD[protected]
order date-15/01/2018
Brother BT6000Bk single color ink blck this product purchased by me nd use this product then my printer doesn't work properly then engineer come nd he checked properly nd he said reason damage ink and printer end and the brother customer care check this product but this product are fake and am also check holemark in the given link on holemark this ink is damage..soo please check my product carefully and give me solution soon ..thankyou
Contact num-[protected]

My order is delayed, your promise date had expired and now also you not give my product, , , When I call your customer care they only say wait, your product delivered soon. Many days spent no any updates, and no any message from flipkart... Why you not give my product on your promise date had expired and now also you not give my packet.

I ordered these 2 products from flipkart received 2 of same product in completely worn out and broken and with fungus and parasites in product.

I tried reaching for refund and i am told that by flipkart that no refund will be given on these product and only chance is replacement so i agreed but not getting even replacement as product seller have sent me product of other brand and pick up guy disagree to pick as there is no branding in product

2 prasities product is lying in my home and i can't even throw them as they would require for replacement daily prasities are running in my house also none of flipkart coustmer care executive is able to resolve i have talked to saurabh raj senior khyati sweta and pankaj but they are giving protocolish answer nd no surety or clear information on steps further

I think it's enough i am going to do free publicity for these harassment on social front these is clear case of cheating and stealing money

Dear sir/maam,
From last five days i am not able to login my flipkart id as they have blocked my id and they maiked that you are reseeling the items, last week i ordered two redmi mobile for my family... They directly blocked. I dont know what happened actually. At least they should have given some warning about not to order more than one phone
Please resolve my issue sir, i am unable to access my account.
Thank you

Dear sir,
I received samsung galaxy c9 pro (Gold, 64 gb) mobile phone at 21 february 2018 and order id is od[protected] when i open the mobile box switch on my phone i found my mobile is manufacturing damage out side mobile edge have no any scratch but inside display is damage same day i lodge my complaints but still no one solve my issue. So kindly request you as soon as possible please refund my amount or provide me replacement and pick up your order as priority base i share all images of mobile phone. Thanking you

Warmest regards
Ashwine singh

Hi team,

I purchase the handset from flipkart & same delivered on 15th feb' 18, & past 7 days i m facing concern with network connectivity issue & same was inform to flipkart but they didn't response correctly & said that will resolve concern soon but still no response from their side. They given me the complaint number which is - in[protected].

So request you to resolve my concern as soon as possible & if possible so help to replace the headset

Order number from flipkart :- od[protected]

From the very first day of my purchase of xolo era 3x from flipkart, the phone continuously hangs and also gets frequently switched off, and has over heating problem.
I tried to get a replacement of the handset from flipkart, so i put up a replacement request from flipkart site. But within 3 days they closed the issue without any solution. This has turned down for the third time and yet no solution has been provided. It's really frustrating to not get any help from flipkart over such a defective mobile.
Please help on the issue. Find the details below:
Order details:-
Order id
Od[protected]

Hi flipkart this regarding the mobile purchase of samsung a9 pro iam sending pics abt the invoice its yet under warranty but the cudnt claim warranty from samsung cause they say it's malaysian origin i need clarification according to the imei number and serial number its highlighted as vaccum cleaner but the imei and serial number from my mobile it says its samsung mobile model a9 pro... Kindly solve my issue... I feel iam cheated the imei and serial number on box and the invoice from flipkart is tallied but the imei number on phone software is sumthin else...

Flipkart has cancelled my order of high demand redmi 5a phones which i have booked after a long time. They have prevously also cancelled my order of jbl headhones wihout any reason.

When i contacted they are saying that it was cancelled because you have placed two orders. They have never mentioned that order will be cancelled if you order more than one on their site or any where else.

If second order is not allowed then they should not allow me to order that.

They have cancelled both orders.