Flipkart Complaints & Reviews

My order number is od[protected] for two numbers of syska economy 100 power banks 10000mah. the order is still not delivered. the delivery date was 13th october and then changed to 18th october because your ekart executive could not find my office (renowned in bangalore-honeywell) in the mentioned pin code. i am not sure whether this was his excuse or he is really incompetent to find the address, him being a delivery guy.
The delivery guy had been rude over phone and using abusive language.
Delay in order has happened in this big billion day sale with me earlier - 2 weeks ago also but the delivery guy apologized for it. this delivery personnel seems to be highly irresponsible as he is not aware of the fact that his action is causing customer dissatisfaction and harassment along with bad reputation to company. i am leaving for my hometown for diwali break (ekart does not delivers there).
I would like to know if it is possible on part of flipkart to deliver product in the committed time. please let me know at the earliest your part ahead and also let me know the procedure to escalate in case you are not the concerned person to resolve.

They are not willing to share contact of a person to share details.

I think the company has gone to the goons and is harassing customers in name of its founders whom the public trust. i understand it is on the lower levels of flipkart whom company has hired to serve public are serving themselves.

People are left with no option to raise complaint. it is behaving like cheap startup even after so many years. they show you product. you pay upfront. they commit delivery date. they change delivery date to a week saying you were not available so we could not deliver for which they are not willing to share details. and the story is not over, they do not give you the product even after giving you a second delivery date.
So basically they eat your hard earned money and then they show their company is growing.
I now understand how the company is growing. it is solely by con deeds.
Here is the glimpses where they act dumb and con you. read the conversation and understand the method used by them to con people. they give cold replies as if they are doing favor to us. they are so incompetent to understand they are harassing, looting and coning customer.

I ordered vu television on[protected] in flipkart. My order is delivered in 7-oct-2016. But till now my demo& installation is not done. I lose my replacement option in case of any problem with that tv. I daily contacting customer care but ever day they telling your installation will done on tomorrow. But till now my problem was not solved. I given alternate mobile number to flipkart team if in case they facing any problem with shipping address mobile number.

Order id - od[protected]

I am nishant nishu.
I have ordered a sony cyber-shot dsc-w830 point & shoot camera with order
Id - od[protected] on 3rd october 2016. I received a status of order
On 6th october that my product was delivered. But i have not received the
Product yet. The delivery executive has delivered it to some other person
Without checking his id proof or message on his phone. On sending mail to flipkart they are sending me the sign proof which some other person has signed. I don't know who the other person is. Only delivery executive is aware of that. So till now flipkart is not sending the exact satisfactory response
The order was prepaid. I have opened several incidents, sent several mails to flipkart,
Talked to many customer executives but have not got any satisfactory
Response till now. My incident *in[protected]* is in open state
Till now.
The delivery executive who has delivered it has phone number ([protected])
Tracking id of order was - fmpp[protected]

I just want my camera delivered safely to me or my refund of rs. 8490 back
In bank account.
Except this any response will be not satisfactory to me.
I want this issue to be resolved asap.
Contact me at [protected] in case of more information required

I have ordered an IWS Polyester 3D Printed Double Bedsheet vide Order number: OD[protected], the product has not been delivered yet. The courier agency is not willing to deliver it in my address provided, instead they are forcing me to collect it from their courier office. I have paid the delivery charge so why should I pickup from their office.

I have ordered a Micromax Canvas Tab P681 16 GB 8 inch with Wi-Fi+3G (Blue) [Order ID: OD[protected]] and done the online payment .Delivery date for the above was october 18 and on october 19 they point out a mismatch in pincode and delivery options are being held .Kindly make necessary arraingement to resolve this and to deliver the tablet .Earlier also I have experienced the same problem.If possible i'm willing to collect it from the calicut hud directly .

Regards
swathi

Maine Flipcart cart se 3 kurti order k thi jiska payment debit card se kiya size me problem hone k Karna return k jiska refund 1 month ho gaya abi tk nai aaya customer care per cal kro to 8 days me refund kh kr her baar taal dete hai..plz help

Eam,

I am not happy with the service from the Flipkart,

Case: I wanted to buy a product from flipkart today (19th Oct 2016), but due to some reason my gift card # [protected] is showing invalid pin #. i have been trying this since morning and have communicated with the team. They ave me TAT of 21st October. Flipkart offer end by today and if i get resolution after 12 pm there would be of no help.

I WANT THAT PRODUCT AT ANY COST. IF THE RESOLUTION IS RECEIVED AFTER THE OFFER OR THE PRODUCT GOES OUT IF STOCK. FLIPKART WILL BE RESPONSIBLE AND WILL HAVE TO BUY THIS PRODUCT FOR FREE.

If you do not agree let me know. Please note this is Flipkart issue and not mine.

Ref # od[protected],
On 5th of october i placed an order for the same ref # od[protected], and 18th of this month i've got an info by mail that your order is cancelled and the reason which given by your team is really awkward and not acceptable. I am living in the heart of the city calicut, and you better check the track record it has been sent to kunnamangalam hub, which is just outskirt of calicut city and my land mark is near kalyan silks and which is located in the prime area of calicut city. Really wondering about it!!!
Again... Why your team were sleeping from 5th to 18th of october, if they cant deliver in my area why its shows on your site ready to deliver the location and proceeded? Absolutely your carrier ekart logistics is playing the game and spoiling your business. You guys should realize it. I have full right to question this as you guys wasted my time and money, as i am living alone at my apartment and took couple of days leave to collect this item in person. Who is going to compensate it? This is unfair treat to a customer. Fyi, i have placed 5-6 items on this same address recently and as per tracking everything is in proper way and even delayed due to high volume supply... So it gives me mental agony to me... I am waiting your responsible answer in my mail asap. Who is going to compensate me, otherwise i could have placed or purchased in different way.. Which your firm and team didn't allowed.

Rgds

Hi team.

I have punched one mobile phone on 3rd oct' 16 but still same not delivered. After 15 days we have receive a main your order has been canceled. May i know if am available on same address but is there not a single call for delivery purpose. I need this order.

Regards
Atul
[protected]

Do you guys really need to monitor my calls record my audio calls. Please inform if it's true that you spy on us .I knew every shopping site monitor our sms but I never expected you guys monitor and record calls. This means we have no privacy and I still wish to knew why you guys even need to monitor our sms, not only you but it's done by all major online shopping sites paytm etc...

So this is what happened.

I placed an order [od[protected]] for fitbit charge hr on 2nd october. The order was delivered to me within a couple of days.

Because of issue with quality and other problems, i placed a request for return and refund which was approved. The e-kart guy called me that he will come to pick up the product in half an hour. I told him that it is my office address and i will reach there in 30 mins. Before i reached my office, the pick up guy already cancelled my return saying i wasn't available and now i will have to again put in a return request.

On saturday, 15th october, after finally connecting with a flipkart executive on calling the customer care, the execute processed and approved my request for a return and refund. The executive told me that the return pick up will happen before 18th october.

On 17th october morning, i get a message from flipkart saying that my return request has been cancelled as the "customer now wants to keep the product". I was waiting for the pick up to happen and didn't get any call or any other intimation about the same.

Following this disaster, i called flipkart again, and the executive now said that i will get a call within 24 hours to see what the issue is. More than 36 hours have gone by, and i didn't get a call on this.

Now i'm trying to call the flipkart customer care and they say that the refund period has gone by so nothing can't be done. I told them to connect me with a senior so i could get a resolution on this. The executive (Gaurav) then put my call on hold for 20 mins. So i again called the customer care, and now again the executive (Devender) has put my call on hold. I'm on call right now as i type this message and the call is supposedly being transferred to someone.

There is still no resolution on this.

I have given an order of leeco ls2 on 4th of october 2016 with the mobile no [protected]. The order supposed to reach by 14th oct but it got delayed and got the updated that it will going to deliver by 19th today but when I made a call to the call centre it is really shocked that they are saying your order had been cancel. Without my concern how my order got canceled and now they are saying to make another order of same product at higher price .
I need my ordered product at that rate only when I have given my order
Rabindra Prasad
Kolkata
[protected]

I purchased a Prestige Electric Grill from Flipkart.
Order Id - OD[protected]. Order Date - 23 September, 2016.
Flipkart delivered a faulty product. I returned the product and they said that refund can made on bank account. After a long period Flipkart send a email regarding to refund policy. When I want to submit bank details, a error message showing "PLEASE SPECIFY ALL THE DETAILS" again and again.
I fill all details and try again, but the result is same. Please help me to get back my money.

Totally defected piece from flipkart (SuperComNet )

I had ordered McAfee antivirus thinking that it would reach me very soon as Flipkart claims faster delivery which was not the case again. I had similar bad experience in the past and though of ignoring it.
This is a repetitive and careless response and attitude from Flipkart, I had orders it on 4th Oct and today is 18th, I still haven’t received my product no response from Flipkart team, I tried to reach them multiple times, just because it was prepaid, and now I am helpless without money and product . Please let me know how to file a case in consumer forum on this, these kind of cases have to go viral so that people with similar experience join hands to fight against such frauds.

Respected sir

We wish to inform you that, i want to details of address & mobile no,
Of following transaction details for file complaints.

Transaction id mt.162670024000010002043 dt. 22/09/2016
A code - t 26161

My sbi cardit card no.[protected] mr. Ranganath.

The above card cheating with unknown person.
Please send me address, mobile no, email id & other details for file complaints against this unknown persons

Mr. R a auti.
Mobile no.[protected]

I have a purchased asus zenfone max z010 from flipkart and this phone is totly bad phone only for issuessss like a (battery draining fast, over heating I have called for flipkart customer support but I am shocked for flipkart service is properly poor I am call for flipkart 7_8 times but don't any support for flipkart please guys don't buy from flipkart. Flipkart is big fraud site please don't believe this site better option for online shopping like amazon, Snapchat etc.

I was given a used phone from flipkart.com . got to know about it by dialing *#*#4636#*#* i bought the phone on octobers big billon sale but by dialig the code the usage showed that the phone was used on 9 July 2016 and the user have installed facebook, whatsapp and many more apps that are NOT preinstalled in the phone. which is clearly as sign that the phone is used . when i asked for replacement the seller refused and after many emals and complaining call they have agreed to replace the phone and they are even now delaying the replacement i was supposed to recieve the item today but didint recive it . very bad service and specially flipkart sells used products although they boost about not selling used products. And not all consumers are aware of these codes to check if their phone is new, i knew so i checked.

Hi,
I have placed an order (Iphone 5s) from flipkart on 6th of october 2016
And the product was delivered to me on 15th of oct 2016, when i open the
Packet, i found the mobile box in unsealed state and
Found scratches on the back side of the phone, so i want to return
This product and the paid amount should be refunded as i have already got
One defective piece i don't want to take any chance on this by accepting
Replacement of this product but flipkart forcing me to take replacement on same, i don't want replacement.
O kindly help me to take this product back and get refund.

*order number*:od[protected]
Mob:[protected]
Alternate mob:[protected]

I have ordered asus zenfone 2 from flipkart. I recieved a defective product. So i requested a return the product but the customer executive said that first the product will be replaced and then you can return the product. Now the customer executive says that the company cannot inititiate the return. Now, when i have purchased a new phone from the same flipkart. I have already purchased a phone xiaomi redmi 3s prime from flipkart pricing 8500. Now i want to return the asus zenfone 2 which is pricing at 9999. Please help me to solve this issue.