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Flipkart Complaints & Reviews

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Updated: Dec 6, 2025
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H
harikrdas
from Bhubaneshwar, Odisha
Feb 27, 2016
Resolved
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Address: 700098
Website: www.flipkart.com

I purchased my HP15 af103ax on flipkart laptop on[protected] . it was in flipakart advantage bedge. it was not working properly within 10 days.w-hen i asked for a new one and i wanted to return within 1 month. the seller denied messege came.i want to return it i think it is faulty. and they are not returning it.
my account on flipkart is from [protected]@gmail.com.
Recent contact [protected]
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2016
Flipkart Customer Care's response
Tried calling the customer but unable to reach as there were no response.
call me again at that time i was in college...you called me while i was in class... i tried you again...call me again
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    S
    Swapna 01
    from Hyderabad, Telangana
    Feb 27, 2016
    Resolved
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    Address: 560034
    Website: Flipkart

    Hello sir

    Order OD[protected]

    I purchase 4 product with partial payment through wallet and debit card as I was unable to find any product for bal 242 in the app so I added 2pre items to it and ordered

    I want to return one of them fur to quality issue hence as I made payment through both source I called the CSR team for confirmation abt my refund amt in wallet or bank, they confirmed that my amount will be credited to my account...then I raised. A return but i saw later that Amy was credited to my wallet with today's expiry date...when I was trying to call to the customer service from 11 to resolve the issue it took so much time and my Amy hof lapsed when As I was On calls with dem
    Request you to please credit back my refund amount ti my bank account as I was confirmed from the CSR or please try to send me N other scarf with fresh enquiry date as there was no fault of mine

    The customer service assured me dat the payment vl b made to my back if not I would not return it please provide justice to me or i[censored] give the gift card also I might have give it with fresh date...

    There was devious order also in last month they delivered me a wrong product but I ignored dat as I was not having time and out of city
    Jun 13, 2016
    Complaint marked as Resolved 
    I have lost my 5000 rupees because of this flipkart I got a call from someone for refund they said its flipkart and they have deducted all my amount please hide the details of the complaints put in this website..hackers used this information to cheat people
    Flipkart customer support has been notified about the posted complaint.
    Please provide my amount to me that's enough
    I have got a call they confirmed that they will refund my money to my account yesterday but they did not send me a confirmation email still...
    they took all my account details this the 3rd time they are confirming me about the refund but im not sure when will it get processed
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      K
      kkarki
      Feb 27, 2016
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      Address: 110092
      Website: www.flipkart.com

      Dear sir/miss, i have purchased 'Philips HD4929 with Stainless Steel Cookware Set Induction Cooktop' from flipkart with order ID OD[protected]. The description provided that they will provide 3 stainless steel cookware set, Also the review said that they provided a user with stainless steel cookware set. But when product is delivered, there is no cookset. Thus i asked to return the product/provide me the missing cookset. But they refused to do anything. The Return ID is 47399018 for returning the product. Please help me, the only reason i ordered the cookset is becasue of the cookset was free along with the induction.
      +3 photos
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        A
        Atul S
        from Amla, Madhya Pradesh
        Feb 27, 2016
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        Address: Bhopal, Madhya Pradesh, 462038
        Website: Flipkart

        Hello Sir
        On 23 February I have ordered moto g turbo edition on FLIPKART
        And I did online payment for that which is Rs 10249/-
        But the very next day they cancelled my order and said that by technical issues your order was cancelled
        From 23 February to 26 February they are making me fool and said you have to wait for 24 hours everyday when I call
        I requested to flipkart give me the same product on same amount but they didn't take decision about my issue
        Please take strong action Against FLIPKART
        +2 photos
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          B
          Bhadresh Pipaliya
          from Pune, Maharashtra
          Feb 27, 2016
          Resolved
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          Address: Pune, Maharashtra, 411060
          Website: www.flipkart.com

          I Can Order PowerXcel Powebank (13000Mah) Rs.300 And I Get Sony Duplicate Today. I Want That product Powerxcel Powerbank.
          +2 photos
          Feb 27, 2016
          Complaint marked as Resolved 
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          Flipkart customer support has been notified about the posted complaint.
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            W
            waseem1234
            from Mumbai, Maharashtra
            Feb 27, 2016
            Resolved
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            Address: 192301
            Website: Flipkart.com

            I purchased a puma jacket costing about Rs7000 from flipkart about a month ago on delivery of the item i found it out of fit so i returned the item on the next day. now it has been more than a month but the company is not refunding my amount. i have become mad as they are playing with my sentiments. i am in need of money but they are only giving time to wait on.
            i humbly request you to plz sovle my problem, if not then i will definitely case against the same in court
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 28, 2016
            Flipkart Customer Care's response
            Dear Waseem, Greetings from Flipkart. We regret to inform you that we are unable to find the order details so we kindly request you to find the order details or the contact details so that we can assist you further.
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              T
              Tulan
              from Ahmedabad, Gujarat
              Feb 27, 2016
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              Address: Ahmedabad, Gujarat, 382481
              Website: Flipkart.com

              I orderd "Scomp HP OA04 4 Cell Laptop " on 11Feb (Ref: Flipkart Order OD[protected]. At that time specification of product was as attached with snapshot. Capacity was 4400mAh and when i received its 2200mAh. I contacted customer care and they providing replacement, After 3 days they cancelled my replacement. Also on that product page specification changed to 2200mAh(On 27 Feb).

              so in short they wasted my time around 2 weeks.

              So now flipkart telling me for technical mistake and telling me for just return. Is this right solution? Also not providing any compensation due to wasting of 2 weeks.
              +1 photos
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                M
                Meenakshi Satish
                from Neyyattinkara, Kerala
                Feb 27, 2016
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                Address: Ernakulam, Kerala, 682020
                Website: www.flipkart.com

                Order no OD[protected] Plus+ MI 02 Potable Mobile Power Bank 10400mAh was delivered yesterday. Ordered for above brand but received another duplicate one, am not returning as travelling on 3rd March and need it . Do not cheat people by supplying fake products, ensure you deliver the same brand shown online and the same one ordered for. I had ordered a MI power bank a few months back and I know how the MI item appears. If you can replace it before the 3rd of March It would be wonderful. I would think twice before placing an order with flipkart. Photograph of the delivered product is attached.
                +1 photos
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                  M
                  Maninderpal Singh Saini
                  from Gurgaon, Haryana
                  Feb 27, 2016
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                  Address: Bangalore, Karnataka, 144211
                  Website: www.flipkart.com

                  I ordered a redmi 2 mobile phone from flipkart online, and when it was delivered 2 days back on 25 feb 2016 i found out that it does not catches signal of telecom provider, i tried changing sim cards, but the issue remains, there is no signal problem around my house on my other mobiles, since day one i have been contacting flipkart for replacement of the phone but they have told me me that it is not possible .

                  Order ID: OD[protected]
                  Replacement (Return ID:[protected]
                  mobile no : [protected]

                  it is completely illegal practice, i wonder how such a large organisation indulge in it,
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2016
                  Flipkart Customer Care's response
                  Spoke with the customer as he said to call back tomorrow in the morning at 10 am.
                  please return this worthless piece of semiconductor, i have come to know from various reviews on flipkart only that there are signal related issues with redmi 2 phone usually, then why is flipkart selling such a phone . very disappointed .
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                    P
                    pankaj shomil
                    from Mumbai, Maharashtra
                    Feb 26, 2016
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                    Address: Ahmedabad, Gujarat, 380015
                    Website: flipkart

                    I have purchased Sony power bank Out for Delivery: Sony CP-F2L 10000 mAh from flipkart.com with tracking ID FMPC[protected] . But it was used product inpolshed condition .then I return that and request them kindly replace and refund the money but they didn't take my bank detail in which they supposed to return money and as compensation they shuild do needful
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      Raktim Sharma
                      from Kolkata, West Bengal
                      Feb 26, 2016
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                      Address: Kolkata, West Bengal, 700038
                      Website: www.flipkart.com

                      Order ID : OD[protected] I havent got my refund. What is
                      happening. I kept on calling customer service they said 24 will solve your issue agin 25 same and lastly 26 will solve your issue. I called today and now they are saying in 24 hours your issue will be solved. Flipkart sevice is very bad. Refund me as soon as possible..
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Order ID : OD[protected] I havent got my refund. What is
                      happening. I kept on calling customer service they said 24 will solve your issue agin 25 same and lastly 26 will solve your issue. I called today and now they are saying in 24 hours your issue will be solved. Flipkart sevice is very bad. Refund me as soon as possible..
                      We have escalated your issue to the concerned team. We will resolve your problem by 28 Feb, 9:00 PM. You will get a call from a number starting with +918067 again the same mgs and now 28. Flipkart is bad
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                        V
                        Vikas Nevase
                        from Gurgaon, Haryana
                        Feb 26, 2016
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400701
                        Website: www.flipkart.com

                        Order Id: OD[protected]
                        Return Id: 47312045
                        Item: TG 10400 Mi Power Bank 10400 mAh
                        Above is the details of my product without informing me flipkart cancel my order i want my product but they are not given the proper response on my mail they give a call and tell us you will get your product till 26th feb 2016 but now from yesterday they talking me that your product is cancel kindly do the needfull i have alao attach the snapshot which i have take at the time of booking my product and also return request snapshot
                        My mail id is -: [protected]@gmail.com
                        +1 photos
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 28, 2016
                        Flipkart Customer Care's response
                        Spoke with the customer and informed that the refund has been given and informed about the refund tat. So closing the case.
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                          A
                          altaf48
                          from Mumbai, Maharashtra
                          Feb 25, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400008
                          Website: Flipkart

                          Dear altaf gafoor,

                          Greetings from flipkart!

                          Order id: od[protected]
                          Product: panasonic 7 kg semi automatic top loading washing machine


                          This is in regards to the concern you had raised for the above mentioned product. We tried to contact you on [protected] to know the exact nature of the defect, since we were unable to reach you, we request you to contact us on our toll free number[protected] or reply back to this email with an alternate phone number and a convenient time to reach you so that we can address the concern and ensure prompt resolution at the earliest.

                          Regards,
                          Asif ali
                          Flipkart customer support
                          Customer by email (Feb 24, 2016 5:50:15 pm)
                          Bhikari bloody liars..
                          Flipkart customer support (Feb 24, 2016 2:21:37 pm)
                          Dear altaf gafoor,

                          Greetings from flipkart.com!

                          Order id: od[protected]
                          Product: panasonic 7 kg semi automatic top loading washing machine


                          This is in regards to the concern you had raised for the above mentioned product. We tried to contact you on [protected] to know the exact nature of the defect, since we were unable to reach you, we request you to contact us on our toll free number[protected] or reply back to this email with an alternate phone number and a convenient time to reach you so that we can address the concern and ensure prompt resolution at the earliest.


                          Regards,
                          Flipkart
                          The online megastore
                          Flipkart customer support (Feb 24, 2016 10:18:02 am)
                          Dear altaf gafoor,

                          Greetings from flipkart.com!

                          Order id: od[protected]
                          Product: panasonic 7 kg semi automatic top loading washing machine


                          This is in regards to the concern you had raised for the above mentioned product. We tried to contact you on [protected] to know the exact nature of the defect, since we were unable to reach you, we request you to contact us on our toll free number[protected] or reply back to this email with an alternate phone number and a convenient time to reach you so that we can address the concern and ensure prompt resolution at the earliest.


                          Regards,
                          Flipkart
                          The online megastore
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 28, 2016
                          Flipkart Customer Care's response
                          Tried calling the customer but unable to reach as there were no response.
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                            A
                            arun sr
                            from Chennai, Tamil Nadu
                            Feb 25, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 562106
                            Website: flipkart.com

                            I ordered an item Reya cotton dress material from flipkart with order id OD[protected]..for nearly 700 Rs.
                            They cheated me purposefully by delivering me a used duplicate sree ganesha brand..
                            I ordered Reya cotton dress material..
                            Take strict action against these cheaters

                            Also instruct them to immediately refund my amount back as compensation and in addition deliver me my original Reya brand I ordered...
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 26, 2016
                            Flipkart Customer Care's response
                            Tried calling the customer but unable to reach as there were no response.
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                              S
                              Saket1472
                              from Bengaluru, Karnataka
                              Feb 25, 2016
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: www.flipkart.com

                              I ordered a asus zenear headset from flipkart
                              Having order id: od[protected] on 17 december, 2015 5:57 pm,
                              Standard warranty of six months displayed on the product page. The
                              Right ear canal stopped working after 3 months, which was under the
                              Warranty period. I have been contacting both #asus and #flipkart. This remains unsolved to date. I guess #asus is waiting for 6 months to be over so that the issue is down the drain altogether.
                              Instead of playing ball with the customer, why don’t either of you take the responsibility or solve this issue? I am really frustrated from flipkart and asus and i am still waiting for a resolution, if it does not get solved by the 5th month which is april, i will resort to legal action. I am left with no other option as of today as both of the customer executive denied about the service. Below is the communication with flipkart and asus showing how they are neglecting the queries of customers. This is how they stick to their promise of providing quality service after selling the product.

                              From: flipkart customer support
                              Date: tue, feb 23, 2016 at 1:01 pm
                              Subject: warranty related [incident: in[protected]]
                              To: saket.[protected]@gmail.com

                              Dear customer

                              Greetings from flipkart!

                              Order id: od[protected]

                              This is in reference to the concern you had raised to us warranty related with regards to the product purchased from us that this product has the 10 days of replacement guarantee later any issue to visit service center for 6 months warranty form brand, to claim warranty please visit service center with invoice
                              .
                              Please check the below service centre details:

                              F1 info solutions & services private limited
                              Saleh center, before sigma mall, behind executive chamber, shanti nagar bangalore- 560027. (8.2km)
                              [protected]/33
                              10am - 6pm


                              Thank you for shopping with flipkart

                              Regards,
                              Mussavir shaik
                              Flipkart customer support

                              *******************************************************************************
                              From: asus customer service center
                              Date: tue, feb 23, 2016 at 6:37 pm
                              Subject: re: audio cards, country=india, case=a[protected]
                              To: saket kumar

                              Dear saket kumar,
                              Thank you for contacting asus customer service.
                              My name is pooja sharma and it's my pleasure to help you with your problem.
                              Please find below the future reference id :-
                              [case no=a[protected]]

                              As per policy, services for the accessories will be provided directly from the point of purchase .
                              Welcome to refer asus support website: http://www.asus.com/support
                              If you continue to experience issues in the future, please do not hesitate to contact us.
                              Best regards,
                              Pooja sharma
                              Asus service center
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 28, 2016
                              Flipkart Customer Care's response
                              Spoke with the customer as he said that he had the ear phones are not working he had already raised a complain many times to Flipkart and Asus but he is not getting any resolution customer is stating that Asus had forwarded a mail to him that for the Asus accessories the service will be provided by the point of purchase so informed to customer that we will escalate the issue to the relevant stake holders kindly give some time we will update you on this.
                              I am still waiting for resolution, It has been already more than 10 days when I had complaint.
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                                S
                                Shubhama170602
                                from Mumbai, Maharashtra
                                Feb 25, 2016
                                Resolved
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                                Resolved

                                Address: 400708
                                Website: www.flipkart.com

                                Dear Sir,
                                My order id OD[protected] in which I order for Bingo T50 watch as per the seller's add, but I received same unknown wrong brand watch twice after requesting the replacement for orignal watch.Now for this reason I called customer care for replacement but they are not ready to send the original product.I want original Bingo T50 as per my order.
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 26, 2016
                                Flipkart Customer Care's response
                                Dear Shubhama, Greetings from Flipkart. We regret to inform you that the order details which has been shared we are unable to find any details so we kindly request you to revert back with the correct order details or the contact details so that we can assist you further.
                                Dear Flipkart,
                                My order id OD[protected] in which I order for Bingo T50 watch as per the seller's add, but I received same unknown wrong brand watch twice after requesting the replacement for orignal watch.Now for this reason I called customer care for replacement but they are not ready to send the original product.I want original Bingo T50 as per my order.
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                                  DINESH AILANI
                                  from Mumbai, Maharashtra
                                  Feb 25, 2016
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 421002

                                  Hi.
                                  We placed an order on flip kart for Asus Zenfone 2. The order I'd is OD[protected]. We receive the product and after using for few days we found some network related issues. We contacted flip kart and a smart check was performed. It was identified that there's some problem with the aim card tray and we asked for product replacement. Today i.e 25th Feb 16 the product has been picked up and we got a message that refund has been initiated. Why refund was initiated when we asked for product replacement.

                                  I have had a very bad experience with flip kart and will definitely take this matter to court.

                                  Regards
                                  Dinesh M Ailani
                                  [protected]
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 26, 2016
                                  Flipkart Customer Care's response
                                  Spoke with the customer as he is saying that the product was defective so he had asked for the replacement but the refund has been given to him as customer was stating that he wants the order in the same offer price so informed to customer that we would not be able to provide the order in the same offer.Customer said he will go to legal. So we are closing the case from our end.
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                                    S
                                    shailajadesai
                                    from Mumbai, Maharashtra
                                    Feb 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: 400064
                                    Website: flipkart

                                    Ordered a ring with order id OD[protected]. Seems too good quality and dimond studded. But when received, got only few dimond on it. In reality it seems not too classy and I wasted my 999 rupees on this product. Kindly take this faulty product back and return my amount as soon as possible. look into images attached. 16 dimond each side shown and received hardly 8.
                                    +2 photos
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 28, 2016
                                    Flipkart Customer Care's response
                                    Spoke with customer family member and informed her that the refund has been initiated and informed about the refund tat.
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                                      Y
                                      Yeswanthreddy Muppala
                                      from Bengaluru, Karnataka
                                      Feb 25, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560029
                                      Website: www.flipkart.com

                                      I purchased an item in Flipkart on February 04 2016 with Order id: OD[protected]. But my order was cancelled, they said that they refunded my amount Rs.2499.00 and it will reflect in 8 working days. It has been 20 days but still I didn't get my refund and they saying some silly reasons like issue with bank in refund. I contacted my bank also they said that there is no issue with them. Flipkart is not giving any perfect information and they are not giving proper response. I'm in need of my refund.WORST service I had ever seen.
                                      +1 photos
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 28, 2016
                                      Flipkart Customer Care's response
                                      Spoke with the customer as he is saying that the amount has been deducted from his credit card and the order has been cancelled but the refund has not been done so informed to customer that we will escalate the issue to the relevant stake holders and informed him to revert back with the credit card statement so that we can escalate it further.
                                      Dear Flipkart,
                                      I have a rather serious complain to make on account of your inefficiency and tardiness. Its so happened that I returned two products with order id : OD[protected]
                                      and OD[protected] .
                                      I had made a payment via ATM Debit card from State Bank of Bikaner and Jaipur. Now, I expected the payment to be refunded . I had spoken to the customer care and they assured me the same. But when I check my flipkart account it shows the money was refunded on 24/12/2016 and 26/12/2016 for both orders. This is not true because the money has not been credited to my bank account. I have checked the bank statements repeatedly and no such money has been credited.
                                      Also i went to my bank many times to clarify and they also told the same.
                                      Also i went to bank grievance department to clarify and they also told me the same.
                                      While i have gone through all the tricks sent by flipkart. Now tell me the next steps so i can get back my hard earned money.

                                      Below are the details of two orders:
                                      Order Id : OD[protected]
                                      Reference number : 30001063606353105098557
                                      Amount to be received : 314/-

                                      Order Id : OD[protected]
                                      Reference number : 30001063626353105098553
                                      Amount to be received : 9899/-
                                      I had ordered my phone and cancelled it on 18/10/2020.The money was supposed to be refunded by oct 23 but i have not been credited with any of the amount .It is showing that they have refunded and for further delay contact the bank .But the bank service is refusing and they are saying to contact the flipkart customer service .
                                      I want my money credited as soon as possible.
                                      Saidhantika Bisht's reply, Oct 24, 2020
                                      The order detail is mentioned below
                                      Reference no.
                                      onus20201019
                                      Money to be credited
                                      12999.
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                                        sachinarorra
                                        from Delhi, Delhi
                                        Feb 25, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400706

                                        Hi i have facing a problem in flipkart whenever i buying a phone on flipkart the oder no is OD[protected] n after 5 min the flipkart people mail me( Did you face any issue(s) while trying to place an order?) & when i order the product they not allow me the buying product this is very fraud company pls take a strict action on this issue another my money is also blocking 8 to 10 days i m suffering this faltu flip card company pls help me out.
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 26, 2016
                                        Flipkart Customer Care's response
                                        Spoke with the customer as he is saying that the order has been cancelled without any reason so informed to customer that due to bulk order has been cancelled. So informed to customer to place a fresh order as customer is stating that if this time also the order get cancelled he will go to consumer court so informed to customer that we would not be able to give any confirmation regarding the order it will get cancelled or not.
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