Flipkart Complaints & Reviews

Offers. We dont need any offers from you. We have amazon, snapdeal. You lost your reputation. Whatever the item i need i will only choose and recommend flipkart. But now that is not the case. flipkart offering everybody. Then why flipkartfirst, why student account?. flipkart really waste for india. market giant something really going wrong. I ordered a product for COD on 6th october. I got the product in hand by 13th october. The same product ordered by payment on the same 6th october. But still not received. Why?. you people are processing only COD orders first. Need more money. Then dont cheat. I am happy about one thing. Flipkart is fined for Rs.1000 Crores. Thanks to concerned team, who making this.

Day 1:6/October/2014 BIG Billion day I had ordered for a LG top loading (LG WF-T7519PR Top Loading) washing machine on the So called "Big Billion Day" on 6/October/2014 the product was from the WS Retail Seller and total amount for the product was supposed to be 17490/- and the mode was Cash on delivery since there was a lot of technical glitches on making payment through citibank servers on the BIG Billion day. On the same day evening, i got a mail from the CSR sating that the delivery has scheduled on the 9/October/2014 due to large of orders they have received. Hence i co-operated with them and went with their time of delivery. Day2:9/October/2014 The product was still not reached to Bangalore hub it was still lying in bilaspur hub, chattisgarh. Day3:10/October/2014 The shipment was moved from bilaspur to Bangalore and taken out for delivery on 2:15pm the same day, A guy called Tejas([protected]) called at around 10pm and informed me that the he was unable to deliver since he didn't poses a Swipe machine(POS machine) with him. Hence he didn't deliver the product and took back to his warehouse in jigani. & he will schedule the delivery to 11/October/2014. Day4:11/October/2014 On 11/October/2014 none of them called me for the delivery hence after prolonged waiting i called the guy Tejas([protected]) and he told that he is on leave for next two weeks and he gave me his manger number of a guy called Vinod([protected]) after calling him he told me that he will deliver the product at any cost on Sunday i.e., 12/October/2014 at any cost. Day5:12/October/2014 I had called this guy called Vinod([protected]) and he told me that the shipment will be delivered by 6pm or 7pm but it was not delivered and he again pushed it to the next day i.e., on 13/October/2014 Day6: 13/October/2014 By 10.40am on Monday the online status changes to out for delivery again but after waiting for the whole day in home by 6pm called this Vinod he speaks in very rude manner that he can’t deliver the product and u contact customer care from now on i[censored] call me anymore I will have to manhandle you . He told u contact a guy called anand ([protected]) he may inform how to cancel the order. When I called this anand he was like the shipment will be delivered on 14/October/2014 at any cost with failure. Day7:14/October/2014 Anand informs that the Product has been missing from the warehouse and they are asking me to bare the total cost and they will come with the swipe machine and I need to swipe my card for a transaction of 17490/- it came as a shocking incident to me without even me getting the product and even I haven’t seen what are the serials number or Product specific id I am asked to pay them the amount of the product. And they threatened if I refuse to pay amount on Wednesday (15/10/2014) they will come with goondas to my place and man handle me. After that every half an hour they were calling from various numbers to settle issue by paying the product amount. Still now signs of delivery attempted by anyone. All the Persons Belong to the Jigani warehouse in Bangalore In spite of all these i have been calling Flipkart Customer care and informing all the incidents they where like we will look into it and everyone registers a complaint id. there were two compalints registered from there end there was a response like backend will contact you shortly i really what they mean by so called backend because none have contacted me yet. The two compalint id are: 141014/109142, 141014/103903 On 16/october/2014 i will be moving to the Consumer Court in bangalore agianst this regard and i have spoke to my Legal adviser in the same and he has prepared all the essentials that are required to Pull Flipkart to the Steps of Law

I have booked the Mobile Phone (MOTO E) on 6-Oct-2014. After booked the phone flipkart company provided the dispatched detail to me, It was 14-Oct-2014. Today is 14-Oct-2014 and I have checked the shipment detail of phone but its showing Return to Origin . My order id is OD[protected] As per my conversation with customer service they are asking me to order again as Its in transit while purchasing on 6th i placed this order for 5499 now the price is 6999. Flipkart fooled its customers by Big day as they are cancelling or order are un trackable . Highly dissatisfied with the cs answer and with the service .

I ordered a a Philips 40" television on the 6 Oct 2014, order number OD[protected], paid through my Citibank Credit Card. After the payment of Rs.27400 was deducted from my credit card the order was cancelled giving no reasons. After numerous complaints on call and emails they placed the order again(DW[protected] with mode of payment as Cash on Delivery on 10 Oct 2014 only to be cancelled on 13 Oct 2014 without any reason. They say I had cancelled the order myself but at the time order was cancelled I was sleeping. Also, I have been following up with them since 10 Oct 2014 to get the order delivered at the correct time and it makes no sense to cancel the order again. Now, to my shock and disbelief I received a mail last evening saying they have initiated the refund after 8 day and the money will reach me by 23 Oct which is again 7 days.

My order had been delayed terribly OD[protected], I ordered phone on 6th october and paid the cash immediately via debit card. One of my friend from my city ordered along with me and he opted for COD, and he got the phone already with him. There is no status update of my order and i am so much pissed and frustrated now. I already called customer center so many times everyday. There is no status update on my flipkart page even regarding the status of my order. Order has been already delayed twice. I called up call center and as per them they know nothing !!! I am so sad and exhausted now :( Tired badly, money is hard earned and i feels sad to lose it in second. :(

My order was made on the big billion day. Order no OD[protected] . It was due to deliver on 13th October. But it got post poned by itself the 20th October. Later, the order got cancelled by itself. this is irritaing. Please get me back my order

During the booking of spin mop On dt.24th september the amount is deducted from my account for the online transaction through HDFC Bank internetbanking After entering my OTP in HDFC Bank account, it showed session expired but my money was deducted for this order. In Flipkart, it shows that I haven't ordered for thwe spin mop and i didn't get my confirmation of purchasing on my mail. but there is no confirmation mail from the flipkart.The transaction details are as follows[protected]FlipFlipkartInternet[protected] Sep 2014=1, 599.00. Please help me to get my money back as soon as possible.No such problem expected from such big companies, otherwise they will loose faith of people for such things happening.

I bought a usb optical mouse from fipkart on That big deal day. It was showeN flipkart that the mrp of that mouse is ₹599. They gave a big discount on it and i got it foR ₹199. When I got the proDuct I saw that the real mrp was just ₹299. They where cheaTing me. I could have brought thisouse for even lesser price than this.. I want my cash back. Lost all faith on Flipkart .

On big billion day I bought asus zenfone 5 & SanDisk MicroSD Card 16 GB Class 4 alltogether for Rs.10614.I payed the amount using City bank debit card.As per the offer get 10% cashback on transactions above 10, 000 on use of City Bank Credit or Debit Cards, I should have got Rs.1061 cashback but i failed to get the cashback.The order Id for ASUS ZENFONE 5 is OD[protected] and the order id for SanDisk MicroSD Card 16 GB Class 4 is OD[protected]. This incident has seriously tarnished the image of flipkart organisation in my eyes.Please help!

Delay of nearly 1 week for delivering the product, When we contacted the flipkart customer care, every time we get the same reply that we ll get today, but till now we did not get the product. Order No: OD[protected] Amount Paid: Rs:49999. This has caused us a lot o[censored]nrest and unnecessary tension.

Hi, I ordered a Moto X 2nd Gen Mobile on Oct 6th 2014, on the Big billion day sale offer, i placed the order on cash on delivery Order No - OD[protected] and also there was exchange offer for my old phone Sony erricson arc s for RS.8000.On Oct 11th 2014, E-kart field person came to my home and enquired us how we got a phone on so cheap price and the details abt the phone and also about the old, and later he advised us not to take the phone as the package was hit by a pole and there is a damage to the package. So we sent the package back . Later we spoke to the Flipkart customer, and they advised us to take the package so that they can send us a replacement product, As per their advise, we asked them to resend the order . On Oct 14th 2014 around 1:45 PM, E-kart logstics field person came and delivered the package and collected the cash of RS.24090 and the exchange phone (Sony Ericsson Arc S) from my wife and left the place . Later around 5 PM when my son opened the package, was shocked to see stone in the box ... Immediately we called Flip kart customer care and received a poor response and after several attempts spoke a person called Sathya prakash stated himself as assistant manager he took a compliant (Comp No.141014/099299) and said their technical team will contact us in 24hrs .And we are still waiting for a response from flipkart .Hope we will get a our product or the money.Hoping we get some response or some suggestion on how to proceed with this issue through this forum.

I ordered red mi 1s on 6th Oct 2014 & My delivery date is 13th Oct 2014 but today 14th Oct 2014 is going to over but I did not receive my order yet. This is My first order with Flip kart & I am very disappointed with this kind of service & I have been used other online shopping sites & they are delivered items before they promise to deliver so that's why I am very disappointed with flip kart delivery service & even there is no tracking update available from them My order No is :- OD[protected]

You’ve already purchased one Redmi 1S We couldn’t add your Redmi 1S to cart yet, but we’ve reserved one for you! Please come after a few mins to complete the order. You can complete the payment process by 6:00 PM on 14th October, 2014 (Today). When i have call to flipkart customer care number, they are saying that order hasn't been booked. Really its a [censored]art and it should be totally shut ...RIP flipkart

I have booked the Mobile Phone (MOTO E) on 6-Oct-2014. After booked the phone flipkart company provided the dispatched detail to me, It was 14-Oct-2014. Today is 14-Oct-2014 and I have checked the shipment detail of phone but it was not reached in Pune yet. My order id is OD[protected].

Dear friend i have purchased REDMI Phone but i not received any mail or message to my phone, i got very worst service from your side, since i am using Flipkart for past 2years, Dear friend kindly check it and do full service waiting for your reply purchased date--09/10/2014 E-Mail: [protected]@gmail.com kindly ring me: +91-[protected] With Regards Shafi

i am very disappointed from service of flipkart because i placed an order of xiaomi mi3 on 7 oct of rs 27998 and it is expected to deliver on 13 oct but on 12 oct i got message from flipkart that your order is cancelled becuase of some issue on behalf of courier service and it is misplaced by someone . on the other hand customer service support said that it is retured to warehouse because of some technical problems . i have an issue on your service that no1 can solve this problem caused by flipkart and there is no solution for this service . i talked to customer support 5 times but it is very ashamed to be a customer of flipkart . i have all messges and mails of flipkart regarding cancellation and i will expected delivery of my order as soon as possible unless i will file a case in consumer court against flipkart service i.e. non delivery of order at time and sold out at somewhere at high price in black . early reply will be apprecaited .

I ordered Moto e, two Redmi 1s and digiflip Tablet on big billion day sale but they keep holding my order and when I called customer support they said no record and wanted you disconnected the call more than 10times..very very worst customer service that I had ever... My order ID is OD[protected] Mon, Oct 06, 2014 (OD[protected]

My order on flipkart has automatically cancelled by flipkart because I placed multiple orders of the same item. Order ID - OD[protected]. Basically I wanted a Moto E to purchase as it was the big billion day ! i ordered one Moto E . Then my father came to know about my order and the big billion day offers. He told me to book one same phone for him also . So I had to place multiple orders ! I guess it doesn't mention anywhere that i can't place multiple orders for a specified item !. I have booked a Moto E at price 5499/- . How could they cancel my order without my permmision. I have also talked in flipkart. they said we cant do anything !

Dear Team, This is to bring to your notice that i had ordered a samsung menory card and a asus zenfone from flipkart and the scheduled date for delivery was 11th and 13th oct. But till date i have not received the order and have been struglling to get a solution from them. The customer service sucks. they have a standard script that they just keep on using. My order id for both the order is OD[protected] and the other is OD[protected] Request some help on the above

Hello flipkart, ur services were good till big billion day. on big billion day I ordered 40 inch TV Order id : "OD[protected]". it got auto cancelled. i contacted customer care, they assured that order will be dispatched. but i am not able to track my order. sent number of complaint emails, i got only acknowledge emails. till now No action taken. these are the incident ids for my complaint mails "Incident:[protected]", "Incident:[protected]" and "Incident:[protected]". I got sick of contacting u guys. this is really frustrating me.