Flipkart Complaints & Reviews

Hi, I paid Rs. 36000 /- + 90 (Same day delivery) and placed an order for Apple iPhone 5S mobile phone from Flipkart on 14th September, 2014. Order ID: OD[protected] Item). The expected delivery date was 1st half 15th September, 2014. On delivery day I got a Order Confirmation mail from Flipkart that Order is delayed & now expected date of delivery is 15.Sep. Till today there is no progress on delivery status. In customer care, I called & ask your Executive Officer for the same issue. See am not asking any weaver or anything I need that product. But poor response from you Filpkart and Ws Retail.. I am not understood what kind of customer care flipkart is running.

I am using flipkart from some time now and i order 2 Asus Google Nexus 32 Gb with COD. The orders were delivered perfectly. But when i placed order for the 3rd Tablet, they cancelled ny order saying that, we want to give chance to other customers. What is this ? I did business with them of approx 50k in one month, i should be treated as a premium customer and they are giving me this. I talked with the customer care personnel about the same and he says that its seller policy. I told him to show me where this policy is notified, he said they are not notified about this policy. Hence, my complaint is that, there is no listing of such a policy by Flipkart and they are taking negative decisions against the customer on the fly. Thanks. Juzer Dhuliawala

I purchase HDD 7 to 8 month ago Seagate Backup Plus 1 TB. i got problem with hdd, now its not working fine. It is not start when i connect with laptop or pc. My HDD in warranty, so please work on this complain and replace my HDD. Please Reply me on this mail address "[protected]@gmail.com"

On Sunday 14.09.2014 I have ordered for an book for in a day delivery method But I told them to delivery me between 6 to 7 pm but the person who has to deliver that product he scolded me bad words what are you people thinking about the customer. I have an record of that call I am going to complain about you people in consumer court

Dear Team

Ordered Moto G (2nd gen) ODA[protected]CPXWA00 form flipkart on
6th Sep 20Team, 14, 3 working day delevery, after 10 days also they couldn't deliver
me the product when inquired in customer care saying system to get updated. and
giving me one more day daily.

I am very much disappointed with the services
Please take necessary
Action on high priority for the same and deliver the mobile on urgent basis.

We are waiting for your response.


Thanks,

Dinesh K Patil

Cell [protected].

I had booked one voltage stabilizer through Flipkart on 3rd Aug'2014 which was to be delivered on 14th Aug'14. An intimation came from Flipkart on 15th Aug'14 that the order has been cancelled and the refund will be deposited in my account in 12 working days. Till date the '12 working days' are not over. Even after repeated enquiries, they are just buying time and not giving refund for the same (Rs. 1600/-). I am fed up with Flipkart and I even talked to their customer care supervisor (Ms. Heena) who promised that my refund will be deposited in my account by 9th Sep'14, but still waiting... I am totally disappointed with the services of Flipkart and also advise other customers to refrain from buying anything from Flipkart.

Dear sir/Madam, This is to inform you that I had ordered a black double window flip of samsung galaxy S duos 2 (S7582) dated on 13.9.2014. Order ID ODA[protected]RIMOG00 and order item id 98399618. Today I have received the black double window flip of samsung galaxy Star pro S GT 7262 instead of that what I have ordered. This is unacceptable and this type discrepancy is not consilient with your esteem organisation. So please do the need full and replace the same at earliest. I am waiting for your future response and hope it will be qualify up to the mark as per customer satisfaction. Regards Vijay Pant

I bought Moto G mobile phone on august 27th (Order no. OD[protected] ). Found faulty in few days. I've raised a complaint to flipkart via email. They have been responding. One day a guy called me from flipkart told that product is not available on stock. So we can not replace the product. Instead we can refund your money. It happened 5 days ago. Their official status shows me we will revert to you in 2 days. But they are not responding my email. Such a worst service from flipkart. I'm very disappointed. Finally I've paid Rs. 11, 999 and using a faulty product. What a pathetic situation. I never buy anything from flipkart again and never let my friends do. I've attached invoice details and order status on their website.

flipkart is not helping me even after 2 months of raising the complaint.. they sent me the item in which accessories were missing but still they are not helping me i am sending them email from last 2 months but poor response from me... please help me to provide refund or replacement to me

This is Neha Shrivastava From Bhopal Recently, I have place an order for HTC 816 on Flipkart (9th September) with order NO ODA[protected]SRDUZ00 within 2 days I got an SMS "That your order has been cancelled and ur amount will be refunded in 10 days" Without any prior information of cancellation. The same issue got repeated again with the order no ODA[protected]UZYIX00 on 13 September. Without knowing any of cancellation flipkart automatically canceled the order. By contacting the flipkart Customer Care section we never got any positive response & only the apology, And they are communicating to place the order again third time and still not sure about the delivery of the product. They are not even ready to reopen the order and to ship it through other selller. please help me about this bad service of flipkart. Thanks and Regards Neha Shrivastava [protected]

I had ordered a Moto G2 on Saturday 6th September, 2014. On Sunday having realized that I won't be available at the delivery address, I requested for an address change. The delivery address was changed on Monday by a prompt service of Flipchart. Now on Tuesday I get a call from delivery person that he is with my order at my old delivery address. So considering the miscommunication, I requested him to deliver the product on next day at my new delivery address. Next day no one comes and I enquired about the order, they promised to deliver it on Wednesday. It didn’t happen on Wednesday and complained again on Thursday for 2 times. They promised me that they will deliver on Friday no matter what. Again Friday I called and I come to know that the order has been cancelled from their side citing the reason, “Consignee not available”. On complaining and escalating the matter, they happen to advice me to make a fresh order and the refund would be available within 5 working days. Here the Flipkart team really doesn’t have any courtesy towards the customer, who doesn’t have his product, nor the money for 1 week and he is just left to complaint at deaf ears. I just request the team to atleast listen to this and take some steps.

hi, I had ordered 4 items from flipkart and your delivery boy came and while giving the delivery...misbehaved with my father, shouted and talked very rudely..on the very same other delivery was made and he saw his behavior, till the time an apology is made or some strict action is taken against him, please consider all my ordered items cancelled and wont even shop with flipkart anymore till the time action is taken.

I ordered Xiaomi power bank 10400 mAh (product was in Stock) on September 1 2014 and the delivery date given by flipkart was 8th September 2014 (product was shipped on 1st itself and prived the tracking code), but they failed to deliver. Then I made calls to flipkart customer help desk, they said there would follow up with the courier service and promised that they will deliver the product by max to max 12th September. But again they could not keep the promise they have made and they failed to deliver the product by 12th. After that I further called the customer care, and talked with the supervisor named "Asha Panda", she said would look up the issue and deliver the product by 16th of September. But yesterday morning (on 13th September) suddenly I got a call from flipkart cutomer care and they said that product went out of stock, the product cannot be delivered. I asked them what is the problem with the order, they did not answer and said we cannot deliver the product which was on the way. The flipkart has been harrassing me since 2nd of 8th of September, everytime they promised but they failed. So I want to file a complaint against them.Please take serious actions and help me to get my order.

"I ordered a mobile Moto G 16gb which is available in India only at flipcart. I received it on 13 September and after using it for 15 min's I was not at all satisfied with the quality of product and I contacted the flipkart constmer care to take that back as I was not happy with product but they said that it can't be either replaced or taken back .I tried to tell them that as this product is not available anywhere else .I haven't used it. When I used it I was not satisfied with it but they haven't heard me. I don't wawant this phone plz replace it.

Dear Sir / Madam, I purchased INTEX AQUA I5 mobile from you end on o[protected] order No : OD[protected]. But wen i call some one Screen automatically off. & to start the cell phone again i remove the battery & put it, display will start. I think Screen sensor problem. Please look in to the matter & Oblige Reg... T N M Prasanna +[protected]

sir, I purchase a mobile from flipkart. Order ID:OD[protected] Date of order- 06/04/2014 Product:Micromax MAd A94 (Grey) But accourding to micromax service senter this mobile register before 2 month job sheet no. NO[protected] date of register-05/02/2014 I have not ok my micromax a94 mobile to micromax service center in muzaffarnagar & company also. he pressure me to take out of order mobile.service center n micromax company not help me. Ask flipkart but every time his Representative misguide me. I send a 3 notice latter with register with ad(flipkart, micromax company, service center) in 27/08/2014 but no answer. Please tell me what i do know. thank you tarun goel m-[protected] email [protected]@gmail.com

I ordered an Asus Zenfone 4 on 25 july 2014, order #: OD[protected]. It was defected mobile with technical issues so I complained for it and they replaced the product.They sent me another phone with same model, but I found it with bigger technical issues so I returned it again and asked for refund they told me that they had refunded my money in my flipkart wallet on august 19, 2014. I asked them to refund my money in my own bank account but they did not do so. After some time On 26th august I noticed that they had changed even my flipkart accounts login details from my email address: [protected]@gmail.com to a different email address: [protected]@gmail.com. Then I contacted flipkart and they told me that someone named Rahul Jha has used my Flipkart wallet balance to order a Karbonn titanium under order # OD[protected]. I immediately told them to stop the delivery of the product as I had not placed any order. They told we will refund you but now they are Dennie to refund my money. Dont shop from Flipkart.

Dear sir,

Am Mugunthan, I have ordered and received Xiomi Redmi Phone on[protected].
But i have not received headset for my mobile.

KIndly help me on this issue and send me headset ASAP.

Please feel free to contact me.

Thanks in Advance.

Regards,
Mugunthan J
Ph NO : [protected]
[protected]@gmail.com

I bought an item from flipkart OD[protected]. The order was Accepted, Confirmed by seller, item was shipped and after 4 days order was cancelled without any reason. I am from surat, Gujarat and the order was to be shipped from Flipkart Bangalore. Usually the shipments are sent to Ahmedabad and from there it is sent to surat, but this time they shipped it to Hyderabad. I called Flipkart Customer care no. and asked them that what is the shipment doing in Hyderabad? it does not come on the same route to my address. They said the courier has taken an alternate way and do not worry it will be delivered to you at a specified date of delivery. After 2 days after that the I got an SMS that the order has been cancelled without any valid reasons. This is really annoying .I want my order to be shipped.. Please kindly help.

Dear SIR,
The MOTO-E Mobile was purchased by my daughter-in-law through her collegue sh Sham Shama on dt.27/08/2014
through cash on delivery which was gifted me on 01/09/2014 on my birthday.But when i used the Mobile moto-e black
colour it touch screen figure did not work by touching the screen and the cover of the mobile also do not fit tightly.
The mobile is within the warranty period .I have got noted the request for replacement on dt.10/09/2014 at 7.04 pm.
but the company did not care my request for REPLACEMENT OF MOBILE SET.

KINDLY ARRANGE TO GET IT REPLACE THE MOBILE SET IMMEDIATELY.
BOOKING MAIL ID;- cauday.[protected]@gmail.com
MOBILE NO.FOR BOOKING;-[protected] BY SHAM SHARMA
THANKS

SUSHIL BANSAL
MOB.[protected]