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R
Ricordi è carino
Sep 30, 2022
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My Product delivery gets delayed over and over again after reaching the nearest hub

Website: Flipkart.com

Its been 2 days since the product reached the nearest hub but still it couldnt get delivered firstly it was supposed to be delivered by 27th of September then it got delayed.Their promised delivery date is unfulfilled for the third time now. I am very disappointed as i ordered it because i was in urgent need of a new smartphone. And the fact that flipkart couldnt deliver even after reaching the nearest hub to me after 2 days is such a disrespect...
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Avik Mukherjee
from Kolkata, West Bengal
Sep 29, 2022
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I ordered a smartphone on 23rd September, 2022 from flipkart through their Big Billion Day sales. They promised an expected delivery on 28th September.
The product got shipped the next day on 24th and received at my neatest hub on 26th. From that point onwards I keep getting "out for delivery" msg everyday and Nobody comes for delivering. I tried every way to raise this issue, tried to reach the delivery boy, twice he said that the product is not with him. Today he called me at 9pm and said he is coming. He didn't come till now its 10:45 pm at night, I'm not expecting him to come today anymore. I received msg that order couldn't be delivered today. This same thing is going on since last 3 days. I'm totally frustrated. Please help!
+1 photos
Oct 6, 2022
Complaint marked as Resolved 
Seller cancelled my order due to inability of ekart to deliver the same
Flipkart customer support has been notified about the posted complaint.
Sep 30, 2022
Updated by Avik Mukherjee
I'll be forced to cancel my order today as tomorrow onwards I'd be out of station unable to further await the incompetent delivery partner of flipkart - ekart logistics. This is how they're harassing customers. Govt. should intervene and put certain regulations in place which would bound these companies to become customer friendly.
Oct 02, 2022
Updated by Avik Mukherjee
I can't even cancel the order for unknown reasons. This is simply extortion! I have reached out to customer support multiple times but all they say is "they're handling the issue". No ETA for resolution. No updates on what is going on. I want my miney back or the product delivered. It seems I made a huge mistake investing in flipkart!

Oct 04, 2022
Updated by Avik Mukherjee
Received notification that seller has cancelled the order and initiated a refund.
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    nair12@
    from Jaipur, Rajasthan
    Sep 29, 2022
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    As I always trust flipkart he never broke me trust and hope.but my delivered product was missing and i want to refund my money and Flipkart support not solve my refund request and Again and again my rufund request is being rejected, why would the team contact me where I did not contact and blocked the account.Two two time rufund request was rejected why this happened to me help me flipkart team didn't contact it its not my fault plz help in flipkart team.
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    Flipkart customer support has been notified about the posted complaint.
    Flipkart not slove the issue problem
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      Saniakhan72799
      Sep 29, 2022
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      I ordered a mobile phone the delivery date is for 24th sep and today I am on 29th sep I was assured to get the delivery by today but till now no update and in the app it9;s updated now that it will deliver on 30th sep like they are just taking money and fooling CUSTOMER9;s it9;s a prepaid order but the CUSTOMER support are like ### they are just dumb robots who repeats what9;s on the app or website like we CUSTOMER9;s are uneducated or illiterates also if flipkart is not capable of delivering the orders why the ### are they taking orders in greed and not able to deliver at time and fooling CUSTOMER9;s like hell really some strict actions should be taken against flipkart and ekart as they are the worst deliVERY COMPany worst of all and flipkart use them to fool CUSTOMER9;s.
      Flipkart customer support has been notified about the posted complaint.
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        H
        Hashmi222
        from Jaunpur, Uttar Pradesh
        Sep 29, 2022
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        Website: Flipkart Lite Explore Plus

        Fraud site, 965 rs Amount deduct for iPhone 13 pro max and apple tab. I got a notifications with different Flipkart notifications so i was little confuse and I think that it's mega event with time bound process. So i paid and stuck this fraudulent. I didn't receive order id and process confirmation.
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          Vishal Gurbani
          Sep 29, 2022
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          Order ID - OD[protected]
          paid on 19 th sep 2022, expected delivery on 22 nd Sep 2022.
          delivery not made and further delayed till 28 th Sep 2022 by flipkart .
          spoken to customer care multiple times, still no definite answer about when the delivery will be made only same robotic answer ' sorry for the delay, we are trying to solve the issue'.
          today is 29 th sep 2022 .
          Flipkart customer support has been notified about the posted complaint.
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            F
            Francis Eliza
            from Tirunelveli, Tamil Nadu
            Sep 29, 2022
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            My Order Is Delivered Today.I Ordered 13 Products.But 11 Items Only Recived.I Have Pay For 1184 in 13 Products.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sk Hiragal
              Sep 29, 2022
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              Address: Online
              Website: Flipkart.com

              I ordered my new phone 13 from flipkart on 22 night by paytm at 52019 then in. Morning i got the message that my order was cancelled than i try to contact them but they are saying that we can't do anything about ur order than they also increased the price of iphone 13 to 59900 please solve my problem and give me my iphone 13 again in same proce
              Flipkart customer support has been notified about the posted complaint.
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                rjr83
                Sep 29, 2022
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                I have been complaining about a wrong delivery since the 1st week of Sep. Each time i call they say to wait for 24-48 hours and nothing happens. No one even calls you back to follow up. The last email promised pickup of the wrong product on 28 Sep. No one came, when we called they said they will come today, still no one. My Order ID is OD[protected] and complaint / incident ID is IN[protected]. I need a refund of my money.
                Flipkart customer support has been notified about the posted complaint.
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                  Shashikanth Patil
                  from Gulbarga, Karnataka
                  Sep 29, 2022
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                  I have placed an order on 22/09/2022 from Flipkart, and initially the delivery date was 26/09/2022. The Flipkart's delivery partner Ecom Express picked my order and they haven't delivered it till 26, and then flipkart changed the delivery date to 29, and today is 29 and my order is not yet delivered.

                  Ecom Express send messages daily morning like my order is out for delivery and at the end of the day they cancel the delivery and say that they will retry again tomorrow

                  They are doing the same from past 5 days. Please help me regarding this issue
                  Flipkart customer support has been notified about the posted complaint.
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                    1
                    from Hyderabad, Telangana
                    Sep 29, 2022
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                    Address: India
                    Website: flipkart.com

                    OnePlus Buds Z2 with Active Noise cancellation Bluetooth Headset (Obsidian Black, In the Ear) ordered this product on September 06 2022 at 11:08pm. Money debited from the credit card and order not placed it's been 24 days and no update till date. Please help me and do the needful regarding this.
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                      Sobi007
                      from Sri Ganganagar, Rajasthan
                      Sep 29, 2022
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                      Address: Sri Ganganagar, Rajasthan

                      I have ordered 2 iphone’s from flipkart during big billion sale and my seller was treasure haul online.
                      1. My order was not delivered on expected delivery date and they told me it will be delivered 2 days late but they cancelled my order without even notifying me than i talked to flipkart’s team but did not get any solution from them.
                      And they promised me that your second phone will not be cancel it will deliver on 3rd oct. but suddenly today i have seen that my other order is also cancelled why they are doing this i fon’t know but i have ordered phone for my mom dad’s anniversary and its been late already but did not got phone’s it was horrible experience by flipkart and seller . They both are making fraud with the customer’s i want to complaint against them and want to consumer court to take action regarding this. Im not the only one facing this issue all of the customers are facing same issue. Kindly help us out regarding this fraudster’s.
                      Thankyou
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        from Firozabad, Uttar Pradesh
                        Sep 29, 2022
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                        Address: Firozabad, Uttar Pradesh

                        Hi Sir, I have ordered 2 Vishudh Kurta & Plazo set, but received completely different products for both of them, before that I have ordered Saree kits and for that also I have received different product and before that I have ordered a Towel set but received a earphone. In May this year I have ordered AC from flipkart but then seller has cancelled the AC, flipkart told me order again and told that Rs 2000 voucher will be provided to you, but again flipkart has cancelled the order because of this I have to pay more money from my pocket for the AC and voucher also I didn't got.
                        If I am trying for replacement of suits support is saying that replacement is not available but I have invested my time in getting these products in this price range. If this is a mistake from seller end then why we customer should suffer.

                        Now I want that flipkart should provide me the same suits which I have ordered by exchanging the wrong product I have received.

                        Thank You
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                          Rajeswari Killari
                          Sep 29, 2022
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                          Address: Bharkatpura
                          Website: Flipkart

                          There is 7 days replacement for my mobile but they are not providing
                          Flipkart customer support has been notified about the posted complaint.
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                            J
                            Janakarthi K
                            Sep 29, 2022
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                            Address: 3-1-1A-7C THIRU VI KA NAGAR - EAST, 4TH STREET - NEAR VANITHA TEX

                            Flipkart Support
                            Order OD[protected]
                            Product item was not delivered... The EKART delivery agent came to my house and delivered the product I have previously ordered and he told forgot the shoes Order OD[protected] which i have ordered
                            But from Flipkart there is no response, they said, Hi karthikeyan,

                            We are writing to you about the return request of your order for LIBERTY Boys Velcro Sneakers
                            with order ID OD[protected].

                            We are sorry to let you know that the seller can fulfill a return request for a product only if an issue is reported within 7 days of receiving delivery confirmation email and SMS as per the return terms and conditions. To know more about the return policy click here: http://fkrt.it/o70_rLNN

                            We would like to thank you for your understanding.
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                              Niranjan Prasad chaudhary
                              from Ghazipur, Uttar Pradesh
                              Sep 29, 2022
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                              Address: Karanda hospital dristic Ghazipur 233224

                              Sir Mara product empty mila mani flipkart said baat ki unhonai bola apka refund 1 bussines day Mil jayga lakin aaj unohnai aaj refund reject Kar diya

                              Uska order id-OD[protected] aya hai

                              Sir please mara refund mangwa dijiya
                              Please please sir
                              Sir Mara pass photo Aur refund reject ki
                              Screenshot bhi hai job hamnai apko send kiya hai sir please Mari help kijiya
                              +3 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 30, 2022
                              Updated by Niranjan Prasad chaudhary
                              Sir Abhi koi response nahi mila

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                                K
                                Kumsaur
                                Sep 29, 2022
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                                Ordered Mamy poko pants m size 132 diaper pants but
                                Received l size 112 diaper pants..
                                Please make return request of the product as it's of no use ...
                                Order I'd OD[protected]
                                Attaching pic's of placed order and the product received... Both are different..
                                Please make the return request for the product as the seller is rejecting the return request... And make refund my money..please help
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                                  Vikash362001
                                  from Samastipur, Bihar
                                  Sep 29, 2022
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                                  Flipkart constaing team say to me that We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.If I get any product damage, we will arise it with return request.On Flipkart I have purchased a lot of electronic items whose warranty and gaurennty claim I will need invoices and open the invoice app, without downloading. So unblock my account.I will need invoices, For this I will need to login my account. So you unlock the account
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Satya Prakash Dhal
                                    Sep 29, 2022
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                                    I purchased iPhone 13 (128GB Midnight Black) from Flipkart during the BBD Sale.

                                    I did the payment through my ICICI Credit Card and opted for a 12month EMI.
                                    The total price of the phone is Rs.50019. And with EMI it should be 4491 *12.

                                    But till now it's not been converted to EMI and my CC statement will be generated soon. I have contacted Flipkart multiple times but not of any use.

                                    OD[protected]
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                                      Prtkdx
                                      from New delhi, Delhi
                                      Sep 29, 2022
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                                      Address: New delhi

                                      WORST EXPERIENCE - Big Billion Day Sale 2022 - URGENT HELP !!!

                                      Hi,

                                      I don't know how to describe my feelings with the situation I am going on.

                                      Flipkart is playing fraud with me.
                                      APPLE iPhone 13 (Green, 128 GB) is available in stock but when I ordered, the seller rejected it again and the item is still available in stock. Why is the item available in Flipkart Stock???? Is it a Money Fraud or Flipkart bug???

                                      Please stop using this Flipkart. Please stop this:

                                      1st order I'd: OD[protected]
                                      2nd Order I'd: OD[protected]
                                      Complaint Ticket Number : IN[protected]

                                      Seller rejected my order again. what you all guys are doing. Please help me, now I am in big trouble.

                                      I ordered the APPLE iPhone 13 (Green, 128 GB) again on 27th sept'22 at 8:55am but again my money got debited from my card and the seller rejected the order again.

                                      If you don't have the product in stock why it is available to buy.stop this please...stop this now

                                      "I talked to Flipkart representative of the company on 27th Sept'22 @ 9:20 am and explained the situation again. He checked the product availability at my pincode on his side and the item shows that it's available to buy, then why???? Why Flipkart you reject my order and this is the second time? It's my very very very worst experience (can't explain this situation and my feelings)."

                                      Instead of doing anything, Flipkart forced me to waste my time and money and created a big trouble for me.
                                      I never expected this at all being a very old user since 2013. How can I trust Frilkart now??? Flipkart should have to pay for wasting my time and creating trouble for me. No use of Big Billion Days 2022.

                                      I have ordered 2 iPhones in the last 3 days and my Money Rs. 1, 10, 538 (One lakh ten thousand five hundred thirty eight) is stuck in Flipkart. More than one lakh rupees you have taken from me without any order confirmation.

                                      I can't handle this situation...

                                      Flipkart has wasted my time and money since 24th Sept'22 and it is not tolerable at all. Flipkart should provide me compensation on this, being an old user 9+ years i trusted Flipkart like anything and it happened twice now and that too on my special occasion (Wedding Ceremony).

                                      Now I am afraid to do any big payment on Flipkart because the money will be stuck.

                                      Please give me an iPhone (any series) for free as compensation.

                                      It's completely Flipkart's fault. They are playing with customers. Please fix your bug first and they show the product based on its availability.

                                      I am also attaching an image showing that the item is still available to buy at my location. Please correct your Flipkart service please and ASAP.

                                      I have recorded senior department recording and he accepted that FLIPKART is not safe for payment.

                                      Open video link below
                                      https://youtu.be/t9mH_TSHrtQ

                                      Thanks
                                      Pratik
                                      [protected]
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