Flipkart Complaints & Reviews

[protected] filpcart account

I ordered two products form flipkart, they arrived and on the same day i returned it on the flipkart app, they accepted the returned amd scheduled the pickup but on pick-up day they just cancel my return without informing me and on the app it's showing the reason which i never selected for .and my reason for return policy is also valid

My account has been blocked by flipkart and as i raised a query against it the reply i got is baseless as they say is that i have made heavy amount of returns and that's why my account can't be reactivated.
I have been ordering from flipkart for years for confirmation you can check my flipkart account infact recently i haven't made any return only orders got cancelled or delayed by the delivery team. And return requests raised were not from my side but nothing has been returned recently.
I have been a plus member for years and was Continuing my journey infact if i would like you to check my order history how loyal customer i am.
I asked customer support to help me out but only they do is raise a query and i get the same email every time that returns were made that's why we can't unblock your account and this reason is a lie nothing else.
Please help me regarding this and activate my flipkart account as soon as possible Please.

My name is Abhishek. I had order HP Pavilion Ryzen 5 Hexa Core 5600H gaming laptop on 3rd May, 2022 in Flipkart. The seller on Flipkart was Health & Happiness Pvt. Limited. They had delivered the laptop on 9th May, 2022. We were not sure what happened to the laptop. It didn't turn-on on its first arrival I thought the battery was low at that time. so, I charged it for few hours but that didn't make any difference, it stayed the same. It didn't turn on since its arrival. So, I raised a request for replacement on the Flipkart app. They started the replacement process and on 17th May, 2022 an HP representative visited my place and checked the laptop. He had also approved that there could be some manufacturing defect in the Laptop. He sealed the laptop with HP branding and can't be opened till the pickup is done. So I can't open it or use it, only the pickup person could do that. Later he approved for the replacement on the site. So, Flipkart accepted the replacement on the same day itself (i.e 16 May, 2022). They promised pickup would be done on or before 24 May, 2022. They told me the replacement item will get shipped only after the pickup is done. So, I had to wait till 24 May, 2022 for pickup. I had waited for 8 to 10 days keeping the old sealed dead laptop. And the promised pickup date is passed nobody came for pickup so i waited for 2 more days till 26 May, 2022. There was no change in Flipkart app nothing... No response from Flipkart support. On 26 May, 2022 without saying a word the seller closed the pickup and replacement and raised new pick and refund. Which irritated me alot. They did tell me anything and closed the replacement request which made me so angry. I contacted Flipkart they said it can't be changed you had to return it and get refund for the same. As I purchased it at very low cost using discount offers and all. Now the Laptop price is hiked 6, 000rs more. I can't order it again spending 6, 000rs more. I'm still fighting in this. I'm trying to contact HP through Mail. Hope i could find some help from them. Had a really bad experience with this seller. I don't recommend at all. The Order ID OD[protected].

I purchased on cooler from Flipkart and it got delivered on the 13th of May and on the same day I raise a return request but still, nobody came for pickup - i am really fed up now by calling customer care daily.

My Order ID- OD[protected], it's been more than 2 weeks I am keep calling customer care but no resolution provided till date. Refund also not initiated only they are keep on saying "wait for 24hrs" from last 2 weeks.

If required I can share the customer care call recordings also where they mentioned the promise date of the resolution but nothing matched yet with their word.. just they are giving fake promise daily.

I have ordered the oppo enco air 2 from flipkart worth 1899/- and i have received the order and i checked my product and the left mic of the earbud is not working properly and the charging c type cable is missing and then i sent the replacement request to the company on 22nd may but still they didn't approve my return request i also sent them the photos of the product and my id proof also still they didn't approve my return request. i need help on this matter please take some action. i want to replace the product in any condition.

I've been using flipkart since many years but this has never happened i ordered a product order id - OD[protected] description says chandan rubbing stone chakla pata with chandan stick but received only chakla pata and chandan stick item was missing from package.

So, i requested a replacement of the same but received the same thing again with missing item and this time chakla pata was cracked also. I have recorded a video of the same.

I spoke to customer care they have requested a refund but this harassment and time wasted which i got from flipkart i wont forget and next time i will never purchase anything from flipkart.

Screenshot and video attached

Best regards

Dhananjay sharma
[protected]

I have ordered the grocery items (total 6 items) total cost of Rs. 1064. On[protected], a delivery boy came to my address and delivered the products with two different bills. When I checked then I show that all these delivered products are not mine. I did not order these products. Delivered all wrong products. More specifically, the delivery boy came and put a mixture and biscuits and orange juice, and two bills (without any packaging, he brought a plastic box and open up it and take all these products and delivered them). One bill related to these delivered products is Rs. 408 and another is my ordered bill of rs. 1064. Based on my complaint four (except two products "Mark Premium Cashews" and "Fortune Chakki Fresh Atta") products were returned and refunded. For these two, I am requested for return and refund but again and again, rejected. Please do the proper investigation that why this has happened. There is no mistake on my end but I am harassing again. Due to the mistake of the Flipkart or seller or delivery boy, I am suffering. It is embarrassing for me. I am a regular customer of the Flipkart but never happened harassed like this. It is totally disappointing. Please send the delivery boy (or follow the other way) to my address and pick up the products which are delivered from your end and return my money as soon as possible. I have lost more time and effort for the mistake of either seller or delivery boy. Please save me from this online grocery delivery fraud of Flipkart. The delivery boy may manipulate the delivery process wrongly. But I am suffering so much. Please ask your delivery boy and refund my money and solve this issue.

On 24th of may I have booked 1 mobile from Flipkart which reached Flipkart bandra facility on 25th of may at 7: 46 am but not getting out for delivery because they don't have delivery boys but taking order regularly and when we contact there customer care they put call on hold and after 3 to 4min disconnect the call it's my wife birthday on 27 may i want gift her but they are not helping me out
Order I'd OD[protected]

I had made a Mobile Phone Purchase from Flipkart website on 16th May 2022 with a delivery commitment of 17th May 2022. Till date (26th May 2022) my order has not been delivered. Whenever I try to connect with Flipkart Customer Care they increase the delivery timelines by 3 days. They are also not allowing me to cancel my order and have disabled order cancellation option on their website.

I have created flipkart account two years back with a mobile number few months ago i lost my sim connection.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the connection.This is making me unable to change the mobile number and i have an order issue with flipkart also.
Please do suggest me to update my new mobile number to my flipkart account.

This is regarding order no : OD[protected],
This product doesnt fit my need and the box itself has not been opened upon installation engineer’s request. I have already purchased the same item with different fit from the same seller from flipkart. But they are denying the return / refund now

I purchase a mobile from Flipkart. they have offered of adapter @299. While buying they have not mentioned anywhere on the page. After communication with the representative, they told me. The problem from our end is we will give you a coupon or gift card after the return period is over. after return period I have called to support. they refuse to give this coupon.
They making issues resolved without resolving them.

No one is serious about this concern. Just told me we will resolve. Why mentioned offer which is not possible for you. It's FakeOffer.

How we will trust the product which sells on Flipkart?

Order no: OD[protected]

Tracking no- FMPP[protected] product is not delivered to the customer but it showing delivered and got message about item has been delivered.how with out delivery it was updated as delivered.

I'm Anilkumar,

[protected]

I had ordered a ASUS laptop and was certified as defective by the brand itself after which they issue the DOA certificate. A return request was raised for the laptop and flipkart application said that the replacement got damages during the transit the very next day. It has been more than 15-20 days since i got an update for the replacement while the inital product is packed by the brand technician waiting for a pickup. I need a replacement/refund for the product. A month of waiting time for replacement/refund is not a good customer support

Hi i order Reebok gs crafton running shoes on 11 th may 2022 I received on 13 may I found size is not perfect I register refund request but my request cancelled 4 times this is my order id OD[protected]
But flipkart cancel this return request please help me and refund my money

Sir empty box mila tha box sir tha mobile nahi tha air Mai Aadhar card bhi bhaja tha Flipkart ko lakin Abhi tak refund nahi mila hai sir Mara refund mangawa dijya please sir

I have oreder FAS Baseball cap Cap.But the size did not fit me.
The product was delivered today. I want to return the product but the return request option is not showing in my app. I have even checked in desktop site also.

Empty box mila tha phone nahi tha

Hello my name is aarohi and i am regular customer of filpkart .

I am shopping from two years regularly average 10 to 15 orders par month from Flipkart .

I ordered fur jaden ear buds worth 1599 from Flipkart .

I got defective piece as battery case battery drained very rapidly and earbuds touch was not working properly as can't receive phone call by single touch etc.

Then placed replacement and i got it but in replacement also same issue happened .

I have video evidence of both times .
Then i placed return and got passed on 19may and 21 may was my return pickup date .

Then game started how filpkart delievery partners make fools and shows disrespect towards customers.

No one came to me no one called me then i talked to filpkart customer service they told me to wait till 25 may and then told to wait till 26 may.

Then on 25 may yesterday i received a mess from Flipkart at 10:28pm that pickup will be done before 9pm oh oh oh then after 10 min a mess came, attempt to pickup was unsuccessful will try Tomorrow.

I talked to customer care about that they told me that it is logistics update issue don't worry tomorrow pickup will be done.

I got a mess today on 25 may 2022 from Flipkart about pickup with a code .
I call on mess no with code my call connected to delivery partner at around 9:40 in morning .

I asked about pickup of my return very humbly, he told will call when will come.

Ok ok
Then i called him at around 6:18 he directly told me don't call me 100 times and abused me, when I request by saying sir my return pickup is due from 21st, it's going to be night soon, still he was abusing and saying don't call me this that, then i told him it's my right to call you and I am calling only second time, he cutted my call from then i am still waiting .

This shows how Flipkart delivery person behave and believe me this is india customer is third class citizen used to be same as in British era .