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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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S
sonisamanvaya
Sep 28, 2021
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Hello,
my old number has been deactivated and i want to update my new number.
old number : [protected]
new number : [protected]
I do not have access to my old number anymore as it got deactivated some 6 years ago. kindly resolve my query.
my email id: [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
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    Raviteja Inti
    Sep 28, 2021
    Resolved
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    Resolved

    Address: Flipkart

    Hi there,

    I ordered an sansui proHome colossus 1000w juicer Mixer grinder costing Rs.3598 on 23rd September, 2021 where I opted for cash/card on delivery as payment mode. the order arrived on 25th September, 2021 where delivery agent didn't carry any payment accepting device and made me to pay on Flipkart app online payment via card. On this note, the payment was made on flipkart instructed by delivery agent. After money got deducted from my bank, on the flipkart app, the status is shown as payment processing(we are processing your payment request.please check back in sometime). I showed the same thing to delivery agent and He called his executive who is seriously not answering the call and delivery agent took back the order and said I'll come after sometime and said till then wait for the code on app/sms. So I waited for few hours and called the Flipkart customer service and talked to them and I got to know that payment has been received and they said that we'll attempt an delivery by 7 pm same working day. but it didn't happened. And after some time, delivery guy came without prior notice of call and placed order in front of me and asked me for code. I said that I dodn't receive any code from Flipkart. And he returned with order twice same day where I didn't like the way keeping the order in front of home and returning twice though payment was made. I was hurt by this. Again I called the customer service, they said that payment was successful, please wait for other 24 hours. So I waited again and on 28th sep, 2021, I called the customer service to know the status and I opted to cancel my order and refund, they clearly denied and claiming we cannot guarantee and do anything as some team has to check on this.
    so what is happening since 4 days?

    Mistakes of Flipkart: 1. Sending new delivery agent who doesn't have knowledge of payment and misleaded me.
    2. Head of delivery Executive was reckless of answering call.
    3.Customer service agents making false promises repeatedly and hanging up calls on keeping me wait on hold.

    I clearly lost trust on Flipkart and negligence is very bad and hurt my feelings on putting shipment in front of my home and getting back twice.

    order id: OD[protected]
    Oct 31, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      V
      vinoth kumar sevugan
      Sep 28, 2021
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      Hi I placed an order on Flipkart on 7 sept 2021 and as of today the item is still not delivered and Iam unable to cancel the order …every time they claim they have escalated this issue but I haven’t received any response from them… order I’d OD[protected]
      Flipkart customer support has been notified about the posted complaint.
      I tried to cancel this order but everyone claims technical problem and couldn’t cancel this order…
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        S
        Sana Borkar
        Sep 28, 2021
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        Resolved

        Address: mumbai

        The new refrigerator of LG was purchased through flipcart in the month of Oct-2020. But regretting to say that flipcart has delivered a faulty product to me as the product need to be getting repaired in every 2-3 months. No proper response from the LG services. It seems I loss my money of Rs.21000/-

        Flipkart should delivered the good product not a faulty one which cause the mental harassment of customers.

        Worst experience with flipkart.
        Oct 31, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Sep 30, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          S
          Sana Borkar
          Sep 28, 2021
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          Resolved

          Address: mumbai

          The new refrigerator of LG was purchased through flipcart in the month of Oct-2021. But regretting to say that flipcart has delivered a faulty product to me as the product need to be getting repaired in every 2-3 months. No proper response from the LG services. It seems I loss my money of Rs.21000/-

          Flipkart should delivered the good product not a faulty one which cause the mental harassment of customers.

          Worst experience with flipkart.
          Oct 31, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 28, 2021
          Updated by Sana Borkar
          Date of Purchase is OCT-2020
          Verified Support
          Sep 30, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Abhijit patar
            from Asansol, West Bengal
            Sep 28, 2021
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            I ordered an Abbott minichek hairfall serum on 14th Sep 2021, as per Flipcart notification they provided a delivery date that was 21 Sept 2021 but flipcart is not deliver this product yet.
            I want an answer from Flipkart that why could not they able to deliver on given date??Your representative called me today and she said Flipkart can't deliver the product...If Flipkart can't deliver, then why did Flipkart waste my 15 precious days?I am very unsatisfied and unhappy with Flipcart.. further I will uninstall this Flipcart app from my phone and my mind also..
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sana Borkar
              Sep 28, 2021
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              Resolved

              Address: mumbai

              The new refrigerator of LG was purchased through flipcart in the month of Oct-2021. But regretting to say that flipcart has delivered a faulty product to me as the product need to be getting repaired in every 2-3 months. No proper response from the LG services. It seems I loss my money of Rs.21000/-

              Flipkart should delivered the good product not a faulty one which cause the mental harassment of customers.

              Worst experience with flipkart.
              Nov 4, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                U
                Ujjwal510058
                from Sasaram, Bihar
                Sep 28, 2021
                Resolved
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                Resolved

                I book a order of Sony C400 bluetooth headphone of Rs 3299 on 22 sep at flipkart site..and there was 7 days seller replacement policy..and I received damaged and used product and also product is looking totally stranger when I received.. so I request them to replacement or return..but they cancel my return request without giving any reason.. just saying go to sony brand service center for this..and if this product is lie under replacement policy..then why are they just wasting time for return verification and writing complain and giving no resolution.. actually they are just wasting my return time that is up to 30 sep..pls help
                Oct 10, 2021
                Complaint marked as Resolved 
                They doesn't want to neither return nor replace...but after complaint to twitter..they helped..all the credit goes to their social media team and their escalation team
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Aarush Shah
                  from Vadodara, Gujarat
                  Sep 28, 2021
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                  Resolved

                  Website: [email protected]

                  It's been 6 months since I'm asking for affiliate payment, but still payment isn't getting cleared from your end. Amount is more than ₹50, 000

                  Affiliate id : rushabh500
                  Nov 1, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    V
                    Vp Mishra
                    Sep 28, 2021
                    Resolved
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                    Resolved

                    Hello Sir,
                    Please co operate me About my issue with Flipkart

                    I am still Waiting for My Refund,
                    But Flipkart has not take Satisfactory Action
                    Related of My Order

                    I Humbly Request you Talk to Them Own Your Level and Provided my Refund From Flipkart

                    I Hope You will Take Seriously and help for provide Refund.
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      R
                      Rocky05
                      from Saharsa, Bihar
                      Sep 28, 2021
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                      Address: Sunita Sadan, Ward No 34 Lakshminiya Chowk , Dumrail ,Tiwari Tola Chowk

                      Dear Sir/Mam I am your valuable plus customer as i have 100% trust on Flipkart i do shopping avery time with flipkart you can check my order history, but in this order(FMPC[protected]) i was not able to recieve my product on 1st delivery attempt(26/09/2021) as i asked flipkart care then they have said that dont panic our delivery ececutive will try next day(2 times) but as i see that my product get cancelled(on 28/09/2021) by E-kart logistics without attempting further delivery( 2 times) and it showing that the product get cancelled from customer side. Sir/Mam i have payed an amount of Rs.50(advance) from my debit card which was not refunded from flipkart i want that amount to get refunded please concern my request otherwise my trust from flipkart will not further more i have to move on some other Site.
                      Thanks
                      Your valuable Flipkart plus customer
                      Rocky.
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        anubhav64748
                        from Lucknow, Uttar Pradesh
                        Sep 28, 2021
                        Resolved
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                        Resolved

                        I have ordered moto edge 20 from flipkart on 15 November which got delivered by 18 November but the phone was not working properly(it have some touch screen issue) so i complained for replacement but the replacement is not let been delivered . The Customer service is not helping me . I called the ekart delivery boy that where is my product the ekart boy was saying the their computer is not accepting the replacement the the flipkart server has some problem so they raised a complain . But it will take 24 hours . i am serious disappointed by flipkart for this type of service it almost 15 days and i didn't get the phone
                        Order no.-OD[protected]
                        Replacement id -[protected]
                        Deliver it today as per your delivery dated
                        Nov 2, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          J
                          Jin7865
                          from Jaipur, Rajasthan
                          Sep 28, 2021
                          Resolved
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                          Resolved

                          Website: Flipkart

                          Sir my Flipkart balance was used for an unknown order i don't know who did this but please help me 75rs matter to me
                          Sep 28, 2021
                          Complaint marked as Resolved 
                          They track my order and solved it
                          Flipkart customer support has been notified about the posted complaint.
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                            N
                            narasimha14
                            from Faridabad, Haryana
                            Sep 28, 2021
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                            Resolved

                            Address: Bangalore
                            Website: www.flipkart.com

                            Order Id : OD[protected]

                            I have purchased a Hammock in the month of March 2021 and till now the refund has not been processed.
                            Today after 6 months, I have received an email saying Bank details are not up to date. I really don't understand where the issue is. As i am trying to login to my Flipkart account and try to update them i am unable to login as well.
                            Login Details i am trying with +91-[protected] Email : [protected]@gmail.com

                            Its been 7 months my amount not refunded & i am continuously trying to talk to customer service as they talk and disconnect the call or say technical issue. Fraud company
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            @Flipkart Customer Care: What you will revert on this? I have all the records with me how many times i called you. All time i get a answer saying we have raised a complaint you will get an update on your email.

                            Everyday you are sending me a notification mail to update the bank details. How can i update when i am unable to login to my account are you people are sick or what? or wantedly playing with the customers?

                            Its been 6 months are you ready to pay the interest for the money? don't you people feel shy atleast to play with the customers like this.

                            Sending continuous notifications are useless until you fix my account login issue or mail me so i will send my bank details.

                            Even i mailed to [protected]@flipkart.com no use its not working please find the attached screen shot.
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                              K
                              karthi keyand
                              Sep 28, 2021
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                              It's been 10 days i haven't received any update of my order and delivery. Please provide any update.
                              Flipkart customer support has been notified about the posted complaint.
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                                B
                                Brahmik
                                Sep 28, 2021
                                Resolved
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                                Resolved

                                I tried ordering grocery from Flipkart groceries. My money got deducted but order has not been placed and didn't got refund also
                                Sep 28, 2021
                                Complaint marked as Resolved 
                                I got the refund.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Brahmik
                                  Sep 28, 2021
                                  Resolved
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                                  Resolved

                                  I tried ordering grocery. My money got deducted but the order is not placed. I didn't got my refund also.
                                  Sep 28, 2021
                                  Complaint marked as Resolved 
                                  I got my refund.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Kumar_Abhishek_13
                                    Sep 28, 2021
                                    Resolved
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                                    Resolved

                                    Hi Flipkart,

                                    I have been blocked from the game zone where as I have not violated any regulations, I also raised a ticket and talked to multiple customer care executive but resolution is provided.
                                    Please have a look into it.
                                    Email - [protected]@gmail.com
                                    Mobile no - [protected]

                                    Regards,
                                    Kumar Abhishek
                                    Nov 1, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 30, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      C
                                      cooldandyrocks28
                                      from Delhi, Delhi
                                      Sep 28, 2021
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                                      Address: 2161 Csomád, Akácos utca 15, Hungary

                                      Fraud done by Flipkart Affiliate Partner - letyshop

                                      As Letyshop is a foreign company operates in Hungary and they are tie up with flipkart which operate in india to provide cashback on flipkart orders

                                      Letyshop company isn't registered in india nor having proper document for operation in india but they are running and provide cashback on various indian merchants

                                      This fraud website eaten my Rs 8991 in name of bulk buying tnc, i already shared that i have big community /people groups of all over india and i share cashback links there and they purchases through that cashback link on flipkart and all the people and address are different so how they can say me that flipkart merchant send them complaint about bulk orders

                                      So the conclusion is that Flipkart Company also frauds in name of letyshops company

                                      Both cheats indian users and a indian person can do anything to foreign company because in india its existence is to there

                                      So why flipkart such massive indian company tie up with such only operate foreign company which doesn't have a single office in india

                                      Also letyshops eaten my Rs 8991 hard money that i earned sharing links in my community and groups

                                      This is completely a fraud done by both flipkart company and letyshop company
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 01, 2021
                                      Updated by cooldandyrocks28
                                      I also complaint to indian consumer court but they told me that its a foreign company and doesn't have a single office in india so they can't file a case on them because they are overseas

                                      Really why flipkart tie up with such fraud international company, Neither have any office in india nor registered in india, so how they are operating in india

                                      In name of flipkart they are refusing my cashback money, i didn't do any bulk orders i have my community/groups of different people of different states and i shared flipkart products links there and flipkart got transaction from different people of different states so how letyshops say a lie that flipkart send them mail that they received complaint from flipkart and they can't give my cashback money and block my account
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                                        iamvijay23
                                        Sep 27, 2021
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                                        Website: www.flipkart.com

                                        As earlier I discovered that I couldn’t change my number on flipkart and i want to update it because i lost my previous number that connected to the my account but due to losing the number i want to update it just to be secure regarding my payment !! Please help
                                        Flipkart customer support has been notified about the posted complaint.
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