Flipkart Complaints & Reviews

I ordered poco c3 on 18 sept with order id OD[protected] with my registered mobile number [protected].
I received phone on 25 th of September and the phone was dead it was not turning on.
I requested for replacement but flipkart called me and told the seller don't have phone so you can raise refund and I did same.
But the next day the product is available with heigher price of around 1200 and now if I order I will be at loss.
So I called them to arrange replacement and they are not helping .
Now I wasted a lot of time and also the price is raised and the amount I recieved is in flipkart wallet .
So I want either they Arrange for replacement or give me the same product at earlier price or else I want them to convert the gift card to actual balance in my bank account.
Waiting for the help thank you...

HavingStill waiting for the resolution...it's almost 2month that I am requesting you to solve the issue that I was unable to place order through upi, debit Card credit card Flipkart pay later, net banking... nothing was working on Flipkart only...same pay later account I was using on Myntra there was no problem... PhonePe, Gpay, Paytm, Amazon everything was working fine only having problem with Flipkart..I have done all the steps which the Flipkart customer service executive told me to do..but till now facing the same problem.. please it's my request try to solve this issue as soon as possible. Please deactivate my kyc on Flipkart and then again give the activate kyc option I think that may solve the problem.. please kindly solve this issue please

I am not getting supercoins for video,
when I'll video and captcha complete then video say try again later, all videos have this issue and my internet working good

My refund has not been credited. Also there is no response from the Flipkart. It has not been resolved from 28 days

Game not working

I had ordered 2 units of Jergens 'AGE DEFYING' Moisturizer on 14th September '21. I received the package on 17th September. However of the 2 pieces received, one was correct and the other was not. I complained immediately to the Flipkart Customer Service, but nothing happened. Ever since, I have had phone conversations with them umpteen times but there has been no action so far. The incorrect product continues to lie with me.

I have order trimmer from flipkart on 20th september using COD method. And I will get it on 23rd September but due to some reason it get delay . It is comes on 24 th and I had paid the amount from order section online and my money gets debited but I didn't get otp it's stucks on payment processing that's why delivery man Rufus to give my order and he say if otp comes I will came back he came next day but still not get otpsince then I have try to contact customer support they said wait until 7 pm on 25th September I said ok but now it's 26th September and still it's in processing I don't know why it's been 2 days and nothing happening.

डियर सर
मैं 14th September 2021 मे Sparx SM-318 जूता फ्लिपकार्ट से ली थी, जूता आने के बाद जब मैं बॉक्स खोली तो जूता बहुत ही गंदा और फटा हुआ निकला, मैंने जूता वापस ले जाने की अनुरोध किया, डिलीवरी बॉय आया पर जूता वापस नहीं ले गया और बहुत ही बदतमीजी से बात किया.और बोला ये जूता हम वापस नहीं ले जाएगें तुमको जहाँ Complain करना है कर दो.मेरा कोई कुछ नहीं कर सकता है.मेरी Order Id-OD[protected] है.कृपया ये जूता वापस ले जाने का कृपा करें और मेरा पैसा मेरे खाते में भेज दे

जूली झा
मुजफ्फरपुर बिहार
[protected]

Booking done via flipkart on the 11th of September, 2021 for the IndiGo flight 6E-485 (referred to as " the flight" from here on out) from Bangalore to Patna, flight departure time being around 6:00 pm on the 13th of September, 2021.

The flight was cancelled due to some technical issues and I received intimation of the cancellation in the evening of the day of booking the flight i.e 11/09/2021.

I was given the option of either accepting a seat on another flight on that day of my departure i.e 13/09/2021, a flight which would have taken off at around 21:00 pm and would land in Patna the next morning at around 8:00 am after a layover of 7-8 hours in Delhi. Or, cancelling my original booking and collect a refund sans cancellation charges.

Due to the long travel time of the replacement flight, I chose to cancel my booking and collect the refund. My cancellation was processed and cancellation charges were levied and my original booking was cancelled. I was informed that I would receive my refund in the next seven business days.

It is now the 26th of September, 2021. Far beyond the upper limit of seven work days it takes to process the refund and I still have not received the money that I am owed.

I am attaching the screenshot of the email I received after flight cancellation.

I ordered an item by paying whole amount on 20th September. Expected delivery date was 24th September. When I asked executive, they said there is some unforseen delay with logistics and it will be delivered on tomorrow 25th September. Again today (25th September) when I contact they are repeated the same line. This is the same problem I'm facing this problem for last 2 months. Even one item they didn't deliver on promised date which mentioned in flipkart. I raised complaints many times but executive are telling same thing " we will do it right, give us another chance " but till now no improvement. So why flipkart mentioned the delivery date on their website despite seeing the delivery location and pin code when they are not able to deliver on time?

I once deactivated my account and now I want to reactivate it. Please help.

I'll purchase dell monitor on 8 th Sep and . I'll return my order 13 th sep . But today 25th sep Flipkart is not given my refund amount . I'll ask customer care he said already have been credited on my account . But no money credited on my account .. please give my money Flipkart

My travel date was 24th May 2020, when the country was struggling with Pendamic. My Air India flight was cancelled. Ticket was booked on Flipkart, booking id- FF[protected]. I raised a refund request on 18th of November 2020 with Flipkart (incident no. -IN[protected], but so far no refund. Everytime when I call them, they have only one answer -'sorry for delay, we are escalating it to backend team, you will get a callback and resolution within 48 hrs' and that 48 hrs never came so far. Air India is ready to refund but Flipkart is not as I have got refund from HDFC smartbuy where the cancelled flight was on the same month May 2020.

Please help me getting my money refunded.

Thanks

I tried to purchase Moto Edge 20 Fusion 8Gb from flipkart and found an exchange option for Moto G4, which am using.

But flipkart is shows with error that the IMEI number is not belongs to Moto G4.

Hi there,

Date of the incident: 24 Sept 2021

Incident: I order a laptop with my Flipkart account where I loaded money in my wallet with gift cards. This is the message I got after my successful order "Order for HP 14s Core i3 11th Ge... is placed & will be delivered by 25-Sep."

Then the second day I got a message where it shows " Item Cancelled: Sorry, 1 item (HP 14s Core i3 11th Ge...) for your order OD[protected] has been cancelled due to an unforeseen issue. If you are still interested in buying this item, you could place a new order. You can check details of the cancelled items here http://fkrt.it/fDHpumuuuN"

And then Now when I am looking for a refund if the item is cancelled then It doesn't allow me to log in. I tried to connect with Flipkart customer care but they are not responding to my queries. I am trying my best to get resolving my query but they didn't help me.

They put the call on hold for an hour and cut the call. This is totally illegal. I want my money should be refunded to me or please release my ordered item.

I am attaching the error I am getting while accessing my account.

Hello Team,

I have purchased Oppo Reno 6 5g phone through Flipkart on Aug 13th 2021 after one month o[censored]sage my phone stopped detecting sim cards and i have reached out to the Oppo service center and they have confirmed that it's hardware issue and they asked for Invoice and box etc. and i have provided.
They found that Invoice IMEI number printed in invoice is different than box IMEI number and no body is helping me. Invoice and phone box screen shots attached. I hope my issue will be resolved as earliest.
Regards,
Kishan Kumar
[protected]

Hi Flipkart Team:

Greetings!

I would like to bring to your notice that my "Flipkart Paylater" option has been deactivated. Interestingly, at the starting of this month, I was able to use this option. Despite, calling the Customer Care twice and raising this issue, this problem has not been sorted out.

Customer Care informed me that my KYC needs to be updated, but my KYC in the app shows that it is still active. There is some mismatch of information between your backend and my app.

PFA screenshots for your perusal.

It will be appreciated if you could look into this issue and sort it out.

Regards,
Arjun

I had ordered a smart watch Fire bolt ninja product in Flipkartof 1999 rupees but received a different product containing USB charger and I had faced loss of 1999 rupees

I have created flipkart account five years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Sub: Complaint against Flipkart regarding the mobile return rejection

Sir/Madam,

I have ordered Realme C11 2021(Cool Grey, 32 GB), order ID: OD[protected] from Flipkart for my son study purpose. It got delivered on 18th August 2021, my son have used it for few days and found an issue regarding that Gurukul application (It is my son's school app to listen to online classes and to write exams) and along with paytm, phonepe etc. were not responding respectively. For this issue I have requested a replacement, the replacement was done successfully and got Realme C11 2021 as a replacement on 2nd September 2021. After replacement, in that mobile too found the same issue regarding my above applications. Hence I have requested a return, those details are given below.
They are:
1. Return requested (6th September 2021)-- Technician visit (8th September 2021) -- Return rejected.

2. Return requested (8th September 2021) -- Return rejected.

3. Return requested (8th September 2021) -- Technician visit (10th September 2021) -- Return rejected.

As these many times the technician visit had taken place but the return rejected continuously, this is because the technician said us that there is a issue in the mobile but the technician had forwarded to Flipkart that ‘there is no issue in the mobile’. Hence the miscommunication had taken place between technician and Flipkart. For their mistake my return got rejected. I have already given complaint regarding this but there is no response from Flipkart. As my issue didn’t solved yet I am registering a complaint again.

So, I want the return policy for this Realme C11 2021(Cool Grey 32GB). Many days got passed away but my issue isn’t resolved. So I hope you will resolve my issue as early as possible.

Name: Rajani Ketana
Mobile No.: [protected]
E-mail: rajani.[protected]@gmail.com
Thanking you