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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 654

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S
Siddarth13j
Sep 14, 2021
Resolved
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Resolved

I ordered product on 8 Sept and it reached nearest hub on 12 Sept and today is 15 Sept and still not delivered. I tried customer care but response to this.
The nearest hub is just 2.5 km from my house. I don't know the address of hub else i would go and take it myself and neither flipkart is revealing.

Order id- OD[protected]
Shipment id: FMPP[protected]
Oct 22, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Flipkart Customer Care's response
Hi,
Order ID: OD[protected]
We are sorry to let you know that your order for the product 'APPLE iPhone 12 (Black, 64 GB)
' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Sep 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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    K
    Karthik Sugumar
    Sep 14, 2021
    Resolved
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    Resolved

    Website: Flipkart.com

    Order ID : OD[protected]

    Placed Bluetooth speaker worth 624 Rupees on 31st August and product received on 8th September.
    When I opened the box the product looks used one and defective ( Semi-finished product- means there's no mesh cover for speaker) so return requested on same day (8th September) when I received the product. System shows executives will call on 11th September for return process. I'm waited until 13th September I have no calls from Flipkart, the return policy ends by 15th September so I contacted customer support via toll-free.

    They said " the seller not accept the refund so well forward your issues to concern team they'll get back to you on 15th September through email"
    I described my issues and explained the return policy date ends by 15th September so please do needful before the day and please contact me by phone not an email because I have no longer access email
    But they have no other options they said still my issue not resolved.


    In my experience

    Flipkart will not accept return until the return policy date ends,

    Customer care can't approved the return and they're usless like a bot.

    So who want to buy products from Flipkart, you must have to access email and you have good English knowledge to reply the email conversation.

    VERY VERY WORST E-COMMERCE IN INDIA.
    Oct 20, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2021
    Flipkart Customer Care's response
    Hi,
    Order ID: OD[protected]
    We are sorry to let you know that your order for the product 'Clairbell MJM_678F_YD 668 Super Bass Bluetooth Wireless Portable Speaker compatiable With all smart phones || Bluetooth speaker with SD card and USB slot Wireless Bluetooth Multimedia Speaker || Wireless Speaker Ultra Loud Stereo sound || Bluetooth Speaker for Desktop PC|| Bluetooth Speaker Home Audio|| Perfect for home audio player and outdoor activities || FM, Aux, TF, Speaker Phone / Wireless Speaker Compatible with all your devices. 15 W Bluetooth Conference Speaker' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Sep 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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      A
      Abhishek Yadav2525
      Sep 14, 2021
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      I have ordered a track lower.Return date of it is still there but the return option is not showing.plz help
      Flipkart customer support has been notified about the posted complaint.
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        B
        Bharatji8768
        Sep 14, 2021
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        Order id - OD[protected]
        Product name - Redmi 9 power
        Order date - 31 August 2021
        Delivery date - 7 September 2021
        Price - 10999 ruppes

        Maine flipkart se ek redmi 9 power mobile kharida jo muje delivered hua jab kholkae dekha to usme mobile missing tha maine customer support se bat ki unhone return request ki fir maine id proof and other proof bhej diye but fir bhi 3 bar cancel ho gayi return request fir muje 5 din bad 24 hours ka timr diya gya but 24 hours me call nahi aaya na refund diya but my flipkart account block kar diya. Maine kuch ni kiya sirf flipkart customer exucitve ne hi return request ki vo 3 bar canecel hui Please unblock my account and provide me my refund amount
        Please help me and provide me my refund amount
        Flipkart customer support has been notified about the posted complaint.
        Sep 14, 2021
        Updated by Bharatji8768
        Not resolve
        Sep 15, 2021
        Updated by Bharatji8768
        Flipkart concern team collect by me all proof of empathy box issue and promise 24 hours for refund but the block my account and declined for refund amount of 11000.
        I please recheck my issue and I have all proof so please provide me refund amount otherwise I will go to consumer form.
        Verified Support
        Sep 19, 2021
        Flipkart Customer Care's response
        Hi,

        Order ID: OD[protected]

        We are sorry for the issue caused. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

        Your kind understanding is appreciated.
        Sep 19, 2021
        Updated by Bharatji8768
        Ha mera account block hua hai but us time block hua jab flipkart concern team promise me for refund in 24 hours.
        Mere pas Sare proof hai unboxing video delivery boy kr samne unka kya kru ye bta dijiye.
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          M
          mithlesh bisht
          from DEHRADUN, Uttarakhand
          Sep 14, 2021
          Resolved
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          Resolved

          Address: H N B Marg Bhauwala dehradun

          I have order products from flipkart on 8/09/2021 and it delivered today on 14/09/2021 but the product is wrong and not the same product which i see on flipkart they delivered me wrong and worst product.
          i need the excat same product which shown on website else i need refund.
          Sep 14, 2021
          Complaint marked as Resolved 
          WTF!!! why its showing resloved before even it get resolved.
          Flipkart customer support has been notified about the posted complaint.
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            S
            Siddhant Patil
            from Mumbai, Maharashtra
            Sep 14, 2021
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            Blocked my account stating unusual high Returns in my account.

            Address: Alibag, Raigad, Maharashtra

            My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed to me that there are unusual high Returns in my account due to which the account is blocked.

            It is to submit that the Returns in my account is in account of mistake on the part of seller or Flipkart. My reason for return was only due...
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            H
            Harvinder Singh Galay
            Sep 14, 2021
            Resolved
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            Resolved

            I will purchase boat air dopes on 31 August they deliver on 2 August but they cap broken and replace it but flipkart replace 3 August they come on 13 August but they also broken flipkart not check the order at time of send I will original order and replacement order both are broken but flipkart customer excetive not response I will get loss rs 1997 please help me I will upload photos also you
            Order I'd OD[protected] you can how the flipkart response
            +1 photos
            Oct 24, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2021
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your boAt Airdopes 431 / Airdopes 433 Bluetooth Headset with order ID OOD[protected] We’d like to let you know that the seller has confirmed that the refund of Rs. 1997/- has been completed on 14 Sep 21 and should be reflecting in your Flipkart wallet account by now.

            Your kind understanding is appreciated. Thank you.
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              G
              gurrala vinodkumar
              Sep 14, 2021
              Resolved
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              Resolved

              This is INDALA PRASAD .I brought a Mi LED Smart TV 4A PRO
              80 cm 32 with Android
              Warranty: 1 Year Warranty on Product and
              Additional 1 Year Warranty on Panel...1 month back got a screen problem to TV.i am camplainting to Flipkart warranty they are not respond and also Jeeves consumer services Pvt.ltd also not responding
              +1 photos
              Oct 20, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 19, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                Z
                Zeak Sunar
                Sep 14, 2021
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                Address: Gaziabad,kaushambi,vohapur village,U.P,201010,house no.462

                I ordered the laptop stand and the pendrive bag and it has been 2 days but the problem is it has not been responsed yet. what is this? I need faster.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Subhadi97213181
                  Sep 14, 2021
                  Resolved
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                  Resolved

                  Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56

                  I ordered an Amd Ryzen 3 3200g desktop
                  Processor (price : 11559/-) from Flipkart.com on
                  30th August (Order Id -
                  OD[protected]. I ordered the item at
                  my store address where everyone knows me,
                  Dulal which is my nickname, my real name is
                  Jayanta Mukherjee. I paid for the order with my
                  credit card on 3rd September (Reference Id -
                  [protected])
                  The product was supposed to arrive on 8th
                  September, but on 3rd September the product
                  suddenly showed shipped and out of
                  delivery.The delivery boy came to me at 2pm.
                  The weight of the package made me doubt. I
                  didn't want to open it.But the delivery boy said
                  he would check if there was any problem. I
                  opened the box and saw it was an Intel core 2
                  duo 2nd hand processor which was rolled in a
                  bubble pouch.
                  Then I realised I got scammed, the seller sent
                  me the wrong product. The delivery boy
                  suggested that I should apply for the return
                  process. But there was no return or replace
                  option.
                  Then I called Flipkart customer care. They said,
                  "You don't have to worry about getting a refund
                  because the seller had no replacement
                  policy."So they initiated a return request. After 2
                  days, 5th September, the return request has
                  been cancelled because the delivery partner
                  didn't accept my request. Then I initiated a
                  return request again by flipkart support. After 2
                  days, 7 th September, they asked to send the
                  product image and my personal documents
                  image ( aadhar card, pan card) via flipkart in app
                  customer service. So I sent all the documents.
                  But today 8 September my Flipkart account has
                  been blocked. They didn't even give me any
                  notice.
                  I had more prepaid orders on that Flipkart
                  account.I don't know what will happen to those
                  orders. Flipkart didn't take any action against
                  their logistic team.
                  Looking at the resolution over here. I am claiming a refund or replacement of my order.
                  My Flipkart mobile number - [protected]
                  +8 photos
                  Oct 21, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Flipkart Customer Care's response
                  Hi,

                  Order ID: OD[protected]

                  We are sorry for the issue caused. We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also be no longer to be able to login to your Flipkart account.

                  Your kind understanding is appreciated. Thank you.
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                    R
                    Ritanshu
                    Sep 14, 2021
                    Resolved
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                    Resolved

                    Refund is not complete

                    Address: namdev hostel ,heera path , mansarover, jaipur
                    Website: flipkart.com

                    I purchased realme narzo 30 5g(Racing Blue, 64GB) on date 9 sep 2021 on exchange offer .i pay amount online.

                    special price of the product is 14999
                    exchange value for old device is 2550
                    pichup charge of old mobile is 100
                    total amount 12549 rupees i pay to flipkart

                    flipkart delivering date 11sep 2021 but it did not deliver timely, flipkart is extended the delivering time to 13 sep 2021 but...
                    +1 photos
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                    A
                    Abhi0795
                    from Varanasi, Uttar Pradesh
                    Sep 14, 2021
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                    Dear Sir,
                    I had an flipkart account with a number([protected]) that has been closed and when I get otp to change the number. It sends otp to both the numbers in order to change the password.
                    Kindly fix my issue.

                    old number : [protected]
                    New number : [protected]
                    email id: [protected]@gmail.com
                    I have attached the scanned copy of pan card .

                    Thanks & Regards
                    Abhishek Pandey
                    Flipkart customer support has been notified about the posted complaint.
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                      N
                      Nitesh1995
                      from Kolkata, West Bengal
                      Sep 14, 2021
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                      The lenovo tablets that I ordered recently from Flipkart was delivered to me on 13th of September 2021 and it already hang twice and restarted on its own...it also started blinking with Lenovo logo and did not stop unless i rebooted it. I did not download any files or app...it asked for software update twice in a single day and I did only that. I want to return the faulty product but Flipkart won't take it back.
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Shailesh Chaurasia
                        Sep 14, 2021
                        Resolved
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                        Resolved

                        Address: Gamhariya kala, ward no. 05, motihari, bihar-845301

                        I have placed an order for an iPhone-11 from Flipkart. I got a dummy iPhone 11 (White), Instead of iPhone-11 64GB(Black). After 10 emails and calls, they accepted a replacement. In the replacement, they delivered soil- clay packed inside the iPhone box. After that, approx 4-5 times, my return request was accepted and immediately canceled it repeatedly. On-call they keep telling. It will be solved by this date that date. But it didn’t solve till today. I did not get anything except time, hope, and rejections. It's been 17 days. I have sent the FIR-filled form as well with my Adhar-card and all the required proof that I was asked for in the email. But again, after 48hrs, I got the email that my return request had been canceled, and my Flipkart account was blocked due to the high number of return requests. It is obvious until the refund, and I keep asking for return requests. They did not refund the amount and simply closed the concern and account. Is this the solution ?? I am requesting to reopen the case and refund my money. It is not a small amount, so I won't keep quiet until I get the refund. I have all the proof.

                        I have contacted them on every platform but didn't get the solution. It is miserable to a loyal customer of Flipkart like me, who has been with you for the past 6 years? And have purchased approx 250 goods, worth over 5lakhs.

                        Please help to solve the issue and refund my money.
                        Thanks
                        Shailesh Kumar
                        +5 photos
                        Oct 24, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Rahul kerni
                          Sep 14, 2021
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                          Flipkart na Mera account block or deya jab Mana pucha to bo bola apka high number of return hai pr Abe Tak 1be return nhe Kiya hai .total 0 order return and replacement please help me mobile no [protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            Rahul219
                            Sep 13, 2021
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                            I registered a flipkart account with my email id and mobile number about 7 years ago but the mobile number that i registered is issued to some other person now. Now that person is also able to login to my flipkart ID.
                            Now when I ordered a product from flipkart that order is cancelled by the number i used during registering my flipkart account. I want my order replaced by flipkart as flipkart has not given me any option to change my number as it was sending an otp on my old number which i don't have now.
                            I hope here I can get help
                            Order id- OD[protected]
                            Old mobile number-[protected]
                            New number-[protected]
                            Registered mail Id- [protected]@gmail.com
                            Flipkart customer support has been notified about the posted complaint.
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                              Rahul219
                              Sep 13, 2021
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                              I want to change my old mobile number with flipkart but flipkart is sending otp on my old number which not available to me now I want my mobile number changed
                              My registered mail id is [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
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                                Ravishaw2021
                                from Durgapur, West Bengal
                                Sep 13, 2021
                                Resolved
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                                Resolved

                                Address: VILL+PO- UKHRA,DIST-PASCHIM BARDHAMAN,PIN-713363

                                Dear sir,
                                30.10.2020 ko hm nokia ka tv 43inch flipkart se purchase kiye the. Thik 1year ke andar tv mai screen panel issu aagaya or phir maine flipkart ke costomer care mai phone kara. 23august ko complain kiye or phir 25 August ko flipkart ne repairing karne ke liye engineer bheja lekin mera tv ka problem solve nh hua . Maine phir flipkart ko 3, 4 baar cll kiye usane phir flipkart walo ne kaha ki aapka tv hm repair kar denge aur agar tv repair nh hoga to aapko new tv diya jayega, ab flipkart walo ke costomer care walo ko call kar rhe hai to ab koi responce nh mil rha hai. Aap se anurodh hai ki app mera problam solved kare
                                +1 photos
                                Oct 23, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                Flipkart Customer Care's response
                                Hi,
                                Order ID: OD[protected]
                                We are sorry for the trouble you had to go through. We are happy to inform you about your replacement of the product Nokia 107.9cm (43 inch) Full HD LED Smart Android TV with Sound by Onkyo has been approved by the seller. The seller has confirmed that the product has been delivered on 18 Sep 21. Hence, closing the complaint from our end.
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                                  L
                                  LoL xd
                                  Sep 13, 2021
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  Maine flipkart pay later use kiya uski amount bhi bhar di lekin mere cibil main vo personal loan k naam se abhi bhi bol raha h, maine flipkart se contect kiya to unhone kaha hum aapke saath share nhi kr sakte or idfc bank kahti h aap exist hi nhi karte ab mujhe apna cibil se ye btana h, naa to flipkart pay later band ho raha h or naa hi noc de rahe mujhe, ye mera right h plz help kro
                                  +1 photos
                                  Oct 26, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 19, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                    J
                                    JP Jayakrishnan
                                    Sep 13, 2021
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                                    Website: www flipkart.com

                                    I have created my flipkart account years ago.But as i changed to a new phone recently, i needed to change my phone number.But when i tried to do it the app is sending otps to the old number also which is not with me now.So how can i change my mobile number linked to account
                                    Flipkart customer support has been notified about the posted complaint.
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