Flipkart Complaints & Reviews

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Hi this is sai my order id is OD[protected]. I ordered HP 14S LAPTOP I received only empty box raised a complaint to flipkart to many times still thrre is no response. And the flipkart blocked my account i lost my 35000.

My Approved payments in Flipkart affiliate account is not credited to my bank account from last 10 months. All my details are verified . I also sent all the required documents in your Mail but No proper response received. I still haven't received my Approved payments.

I have ordered one item and the delivery date was 18th june but the item is not yet received. I raised complaint multiple times but I didn't get any support from Flipkart. I cannot track my item and cannot cancel my order.

I ordered 43 inch tv from flipkart for which 24th june 2021, 7pm was the installation time.

There is no phone on who the service guy is. After hundreds of calls, flipkart gave
Me jus another date and say that they've escalated my issue and resolve it within 24 hours or 48 hours. Initially they give me deadline of 29th of june. That before 29th of june the installation is done. But that's not done again. And every time whenever i call customer support they tell we've escalated your complaint we highlighted your complaint. But they don't give me any solution or a good reason for delayed and today on 30th of june i got a mail that the installation is cancelled because of the technician called you nd you didn't give a response. I'll waited for their technician call from 24th i take leave from my office on 24 and 29 just because the technician has to came and now they saying me that i cancelled the the installation. And now when i call the customer support they give me again a new date that before 3rd of july they can fix it.

Assuming that the installation guy will come, i have to take leave for two times
From office and sit at home biting by nails when he will come. I have to loose pay for one day because of flipkart waiting for service guy to deliver. Flipkart has been irresponsible and uncourteous about this.

I purchased a Mi 10t Pro on 1 Feb, 2021 with Buyback Guarantee of INR 28, 000/-, valid until 1 Feb 2022. When I try purchasing any phone above 28, 000/- using this buyback guarantee now (30 June 2021), I am unable to add it to the cart, although the item shows available and can be exchanged at my current postcode. I spoke to several customer service assistants who said that maybe the phone I was looking at was not available under this scheme. But I have tried all the phones and I even asked the customer service to tell me any 1 phone that is available to purchase with this option. Standard response: we are unable to help you with that. So either there is a glitch on the Flipkart system, or Flipkart is selling misleading products with this buyback guarantee option. I've been told to wait till 5 July for a resolution to this issue, but I'm very frustrated by the amount of time I've had to waste on this.

I have purchased the product of order ID 'OD[protected]'. I have asking for fast installation but flipkart has only one answer sorry we cannot help u as engineers are not available. So for installation we have to wait for a month. Waste service on earth by flipkart....

Your logistic team delivery boy has not delivered percel at my doorstep they asked to take percel to go 3km otherwise have pay him extra money to deliver at doorstep
At 14th jun 2021when out of delivered. When I complain against that on flipkart over twitter, chat and call supporting team gave me believe they would try to delivered percel as soon as possible but without informing me they was cancelled the percel in 20th jun. When I complained again on that day supporting team told me to reorder the product and I did the same and given me 29th jun expected delivery date but its so sad product has reached to my nearest hub on 26th jun but not delivered uptill 29th June . at night of 29th June when I call flipkart supporting team told me don't worry sir will delivered the percel within fist July but today morning 30th June has canceled by flipkart team except informing me any reason. I am asking flipkart don't u have any value of your customers time? If you can't able to deliver the percel at doorstep why u has taken order? Is my address not within my mention pin code in address? Others logistics delivery boy can deliver the percel in my address why your ekart team not able to do that ?

I am purchased a mobile in flipcart. that mobile battery died in 7 month

Tax Invoice Order Id: OD[protected] Order Date:[protected], 05:23 PM Invoice No: FAEDR[protected] Invoice Date:[protected], 07:56 PM GSTIN: 08AHNPM0262C1ZK PAN: ANHPM0262C Sold By PANKAJ MOBILE, pankaj mobile, 397, Indira bazaar, JAIPUR - 302001 Billing Address Shabeer Ali Kp, A one Graphics Hareesh Complex Mulleria Town, mulleria, apple graphics, Kasaragod District - 671543, IN-KL Shipping ADDRESS Shabeer Ali Kp, A one Graphics Hareesh Complex Mulle ria Town, mulleria, apple graphics, Kasaragod District - 671543, IN-KL Seller Registered Address: PANKAJ MOBILE, 2 D 8, HOUSING BOARD, SHASTRI NAGAR, Jaipur, , Jaipur, JAIPUR - 302001. Declaration The goods sold are intended for end user consumption and not for resale. E. & O.E. Product Description Qty Gross Amount Discount Taxable Value IGST Total Voto V2 (Black, 16 GB) NA | VOTONV2 BLACK 2-16 | IMEI/SrNo: [[[protected], [protected]]] HSN: 85171290 | IGST: 18% 1 3945.00 -0.00 3343.22 601.78 3945.00 Shipping Charge 1 0.00 0 0.00 0.00 0.00 TOTAL QTY: 1 TOTAL PRICE: 3945.00 All values are in INR Ordered Through PANKAJ MOBILE

To consumer complaints.in
(OD[protected], I have returned my item but they claimed that seller had refunded the money, but I didn't received the money.There useless Customers service agents told to wait to couple of days, but still i didn’t t received my money. Every time they asked to wait for next 48 hours . That was really frustrating. They said to contact bank, and bank said to contact flip kart. I will share my bank statements 5 to 6 times.
By mistake i have mention my card number instead of account number, i have also contacted to my bank manager, he said that the system must show invalid because there is no option for card detail, there is only option for account number. It's been 6 months since this problem.

Please ask the flipkart to refund my money.
And please told them to refund my money to this account no.
Account no. [protected]
Ifsc IDIB000J044

I am trying to change my phone number to new one and i am unable to do so as the OTP is sent both to new number and old number.
I dont have the old mobile number with me any longer since 5 years.
Also i am unable to update other options in my profiles as well.

Please help me get this resolved.

Dear sir/ madam
I have placed this order ( OD[protected] on 11th June on flipkart. Flipkart said, my product will get delivered on or before 19th june.
On 18th june I was on flipkart app to check the product's delivery day, app notified that my product will get delivered on 19th june means tomorrow.
Even on 19th june app notified me that your product is arriving today. But when I checked the tracking details I got shocked as the product wasn't shipped. So I raised the issue to flipkart then flipkart contacted me and said, your product will get delivered on 26th june.
My question is if flipkart hasn't shipped the product, flipkart would have informed me earlier but flipkart didn't untill I I raised the issue.
I could have accepted flipkart' delay if the product was in transportation mode as we know pandemic is going on but in this case I will not accept this as flipkart done this intentionally.
Regarding this matter I have talked with flipkart agents on 20th June. They said please bear for this time and don't
worry your product will get delivered on or before 26 th june.

Again I called on 24th June to know about the status of the product and Flipkart's agent told me that it will be delivered.

However after few hours I got an email that your order has been cancelled by seller and you can place this same order again. If you order this product again, we will make sure to give 100rs gift card after successful delivered.

But I didn't understand when the seller has cancelled the product then why flipkart said, I can place this order again. There were many doubts. So I thought to give the call to customer agent to know the details about cancellation and repurchase terms.

Flipkart agent said, due to unavailability of the product and seller unwillingness to send the product to your pincode, seller has cancelled the product. Then I asked if seller isn't willing to send the product to my pincode then why you stated in email that I can purchase this product again to get 100rs gift card. He didn't say anything.

Irony is that this product is assured by flipkart. So if anyone places order successfully means the stock is available and the pincode is serviceable area but intentionally they have cancelled the product that too after being told product will get delivered on 26th june.

So at every point Flipkart has harrassed me and deceived me. There were no clarity. I think lack of responsibilities flipkart owes. It's so simple that you can cancel the product after making customer wait for 15 days?

However I demand to get penalty for harassing me inspite of knowing the true fact.

So I would like to request you to do the needful. If I don't get any solution, I'll have only option left to go to consumer forum.

NB: Screenshots are attached here. Even I have all call recordings and if you want I can send. But for this time I'm attaching only screenshots.

Yours sincerely,
Debashis Ghosh

Dear sir/ madam
I have placed this order ( OD[protected] on 11th June on flipkart. Flipkart said, my product will get delivered on or before 19th june.
On 18th june I was on flipkart app to check the product's delivery day, app notified that my product will get delivered on 19th june means tomorrow.
Even on 19th june app notified me that your product is arriving today. But when I checked the tracking details I got shocked as the product wasn't shipped. So I raised the issue to flipkart then flipkart contacted me and said, your product will get delivered on 26th june.
My question is if flipkart hasn't shipped the product, flipkart would have informed me earlier but flipkart didn't untill I I raised the issue.
I could have accepted flipkart' delay if the product was in transportation mode as we know pandemic is going on but in this case I will not accept this as flipkart done this intentionally.
Regarding this matter I have talked with flipkart agents on 20th June. They said please bear for this time and don't
worry your product will get delivered on or before 26 th june.

Again I called on 24th June to know about the status of the product and Flipkart's agent told me that it will be delivered.

However after few hours I got an email that your order has been cancelled by seller and you can place this same order again. If you order this product again, we will make sure to give 100rs gift card after successful delivered.

But I didn't understand when the seller has cancelled the product then why flipkart said, I can place this order again. There were many doubts. So I thought to give the call to customer agent to know the details about cancellation and repurchase terms.

Flipkart agent said, due to unavailability of the product and seller unwillingness to send the product to your pincode, seller has cancelled the product. Then I asked if seller isn't willing to send the product to my pincode then why you stated in email that I can purchase this product again to get 100rs gift card. He didn't say anything.

Irony is that this product is assured by flipkart. So if anyone places order successfully means the stock is available and the pincode is serviceable area but intentionally they have cancelled the product that too after being told product will get delivered on 26th june.

So at every point Flipkart has harrassed me and deceived me. There were no clarity. I think lack of responsibilities flipkart owes. It's so simple that you can cancel the product after making customer wait for 15 days?

However I demand to get penalty for harassing me inspite of knowing the true fact.

So I would like to request you to do the needful. If I don't get any solution, I'll have only option left to go to consumer forum.

NB: Screenshots are attached here. Even I have all call recordings and if you want I can send. But for this time I'm attaching only screenshots.

Yours sincerely,
Debashis Ghosh

I have ordered POCO M2 PRO from flipkart on 1st june and i got the product on jube 4th. After 3 days i have noticed that the mobile is having battery issues, so i requested for replacement on 6th june. I dint get any response from flipkart till 10th so i contacted them and they said replacement is not possible from seller side so i will be getting the refund and technician visit will be happening on 15th june.

Nothing had happened on 15th also i waited 2 more day and contacted them again and they said technician visit is resheduled on 23rd.

on 23rd i called them again and they said because of the situations the technician visit is getting delayed so you will be getting refund on or before july 5th.

So i was waiting for their response and on 28th june i got message from flipkart that technician visit will be there HIs name is "Sarshith S" ([protected], Pin : 274) so tried calling him but he did not pick the call.

and today on 30th from flipkart i got notification that return request is cancelled because that i dont want to return it which means that was the feed back from that technician Sarshith, he told them am not picking the without calling i dint get a call from him i can prove that. And now return period is over i lost money because of that Sarshith S and flipkart.

I know flipkart wont take any action against their employee but you must aware if it is happening one day ur business will be ruined and i will not order a single product from flipkart again.

I requested for the return of the product within return date and flipkart accepted my return request but now denying to return and refund...
They earlier accepted my request but now saying that return policy ended...
I have all the call records with conversation to flipkart.

I am unable to payment in flipkart by my flipkart axisbank credit card.when want to pay it seems "transection has been declined by the basis risk".now what i do for it?

Yesterday I ordered Realme Narzo 30 Racing blue (6gb ram / 128gb rom)... Payment of Rs 9649 has been done but till now the order is pending... Pls do something or refund the money back as soon as possible
Mobile number-[protected]

डियर सर,
मेरा नाम सूरज कुमार है मै फ्लिपकार्ट के माध्यम से एक आइटम पर्चेज किया जिसमें हमसे डिलीवरी चार्ज लिया गया। जबकि नहीं लेना था क्योंकि मै एक फ्लिपकार्ट का प्लस मेंबरशीप हूं और प्लस मेंबरशिप वालों को डिलीवरी फ्री लिखा हुआ है फिर भी मुझसे लिया गया।
कृपया इस समस्या को सॉल्व करे।

धन्यवाद्।

I order one projector worth rupees 10871 but they send me 3199 rupees projector to me but I two times replacement request but they cancel my request this will more irritation to me

Respected Sir/Madam,

I have a issue regarding while after earning of super coins by playing Flipkart win super coins games, I see an error Suspicious Activity Detected when I try to unlock the surprise gift It says I cannot claim any rewards from flipkart video.
I have played total of 9 videos till date and hardly 40 coins, I complained Flipkart about this but there is no response yet.

I assure you that this account was never used for any unofficial and will never be used for the same.
Please rectify my issue because for donating coins for the social welfare,
I don’t want to miss those lovely games & puzzles of flipkart