I bought a set of 100 masks from flipkart that was supposed to come in a box in sterilized condition. But I received a product which does not matches the description. It came in a polythene bound by elastic. Its cheap in quality.
Customer support, (i was talking to Srijit) was utterly unhelpful, he kept spamming that the product is non-returnable and nothing can be done.
I understand it is non -returnable, but that does not mean i have to cope with damaged product.
I request a proper product refund of the product.
My order id is OD[protected]
Product name : BreatheSafe QUARANT 3 Ply Protective Face Mask with Nose Pin, BFE 98% & PFE 95%, ISI, CE, BIS & ISO 13485:2016 Certified, Tested by SITRA, Complies to ISI Level 2 & EN14683 Type IIR, Premium Mask For Men and Women 3 Ply Surgical Disposable Face Mask With Thick Melt Blown (SMMS) Filter, Anti-Virus, Anti-Bacteria, Anti-Pollution Mask with Nose Clip PFM100 Water Resistant Surgical Mask With Melt Blown Fabric Layer (Blue, Free Size, Pack of 100, 3 Ply)
Price 299 rs
Aug 13, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2021
Flipkart Customer Care's response We will revert on it.