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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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Flipkart reviews & complaints page 712

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M
Manjeet8011
from Delhi, Delhi
Jun 27, 2021
Resolved
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Address: House no. 5H/56 Second Floor, NIT-5 faridabad haryana pin code 121001

I have ordered realme narzo 30a on flipkart it was delivered 18 June 2021 same day I request replacement technician visit was on 23 June but no technician came or Contacted me to see the defect and issue stated as resolved then again on 23 June I request replacement then technician visit was schedule on 27 June but no technician visited to see the defect
On flipkart app it stated your product has been delivered but the issue has not been resolved yet
Kindly resolve my issue I want replacement or refund of my product and recompasation the from flipkart the problem I am facing
+1 photos
Jul 11, 2021
Complaint marked as Resolved 
After several calls to customer care executive my mobile has been replaced today
Flipkart customer support has been notified about the posted complaint.
Jun 28, 2021
Updated by Manjeet8011
Yesterday on 27 of June return was rejected and reason was not mentioned

Verified Support
Jun 29, 2021
Flipkart Customer Care's response
We will revert on it.
Jul 02, 2021
Updated by Manjeet8011
Again the same issue repeated the technician didn't visit and I received the sms that issue has been resolved.
This is the 3rd time same issue has repeated

Jul 02, 2021
Updated by Manjeet8011
The issue is still not been resolved

Jul 02, 2021
Updated by Manjeet8011
Update on flipkart app and email received from flipkart

Jul 06, 2021
Updated by Manjeet8011
My issue is still open and not resolved by Flipkart
Jul 07, 2021
Updated by Manjeet8011
Flipkart is not addressing my issue properly and my issue is not getting resolved.
Every time I talk to customer support they say that issue has been created and sent to backend team.
They will resolve the issue but I am not getting any solution
Kindly resolve my issue
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    Raj Agarwal 0
    Jun 27, 2021
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    Am trying to make a purchase using a card. This is a card I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
    Please advise how to clear this, so that I can make payments as before.
    I wish to make a purchase.

    I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 3 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does Flipkart want customers??
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      A
      ANIL BHUTIA
      Jun 27, 2021
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      Resolved

      COD option disabled permanently

      I am a flipkart plus member and flipkart has disabled my COD option even if the product available for COD with different account.I have verified it.
      The customer care executive mentioned that due to frequent COD done by me, flipkart has disabled this option.
      I want to understand if I am doing COD whether flipkart has any issues in getting the payment.if not who has given rights to disable the COD option for me....
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      D
      DJbravo
      Jun 27, 2021
      Resolved
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      Resolved

      Unable to Redeem Flipkart Gift Voucher

      I received Flipkart Gift voucher for my purchase on flipkart from YONO SBI. I have gift voucher ID & Pin but it says Card Deactivated while redeeming !...
      +1 photos
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      Komal Setiya
      from Pune, Maharashtra
      Jun 27, 2021
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      ( komal setiya ) has been charged for an authorized transaction which i did not made. Here, flight ticket with PNR UH2WSY, Pune to Guwhati / indigo/ has been booked with two different places and emails.
      One is from komal setiya's aacount([protected]@gmail.com)and other is from bishal Sinha's account.
      1 PNR of ticket can be booked from two different emails and two different accounts .
      Here, i am being charged for this ticket and this unauthorized transaction has been made from my Flipkart account through HDFC credit card.

      Flipkart booking id-FF[protected]
      I have reported this issue to flipkart and HDFC both on 17th june.But there is no positive response from both the sides. I need my money back to my account which is 5890 rs and want to know the reason behind this.
      Flipkart customer support has been notified about the posted complaint.
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        R
        Rizwanali993
        Jun 27, 2021
        Resolved
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        On June 24th I have received a gift voucher amounting to Rs.120 and on June 26th my gift voucher deactivated without any reason. I have called customer service but they are telling that they can't do anything and giving me lame reasons.my flipkart account number is [protected], please look into it and resolve my issue
        +1 photos
        Aug 18, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          P
          Pradiptakd
          Jun 27, 2021
          Resolved
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          I bought a set of 100 masks from flipkart that was supposed to come in a box in sterilized condition. But I received a product which does not matches the description. It came in a polythene bound by elastic. Its cheap in quality.

          Customer support, (i was talking to Srijit) was utterly unhelpful, he kept spamming that the product is non-returnable and nothing can be done.

          I understand it is non -returnable, but that does not mean i have to cope with damaged product.

          I request a proper product refund of the product.

          My order id is OD[protected]

          Product name : BreatheSafe QUARANT 3 Ply Protective Face Mask with Nose Pin, BFE 98% & PFE 95%, ISI, CE, BIS & ISO 13485:2016 Certified, Tested by SITRA, Complies to ISI Level 2 & EN14683 Type IIR, Premium Mask For Men and Women 3 Ply Surgical Disposable Face Mask With Thick Melt Blown (SMMS) Filter, Anti-Virus, Anti-Bacteria, Anti-Pollution Mask with Nose Clip PFM100 Water Resistant Surgical Mask With Melt Blown Fabric Layer (Blue, Free Size, Pack of 100, 3 Ply)

          Price 299 rs
          +2 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 28, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Akshay IT_16
            Jun 27, 2021
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            Address: H No. 564 , Dhandhi Pana , Vpo Mehmudpur, Gohana, Haryana-131301

            I am facing this issue from last 15-20 days. All my orders reach at nearest hub on time but not go out for delivery even after 1 week of expected delivery date. Finally they canceled all my orders without my concerns. They stop picking my calls. They option of contactUs in app and website, their executives threatened me. I have all screenshots of chat taken, they straight forward saying we are not going to help you. I don't understand what to do, they don't send feedback mails to me after asking why they not send feedback mails they said its our policy.
            Flipkart customer support has been notified about the posted complaint.
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              Akhil Siripuram
              Jun 27, 2021
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              I have placed return request for receiving other brand neckband, but it has cancelled due to lack of id proofs. So I placed it again but my account has blocked now
              Flipkart customer support has been notified about the posted complaint.
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                Renu kanwar sodha
                Jun 26, 2021
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                I have use Flipkart application from last year and I have much spend on this application. I am playing games on game One.
                One day they repeated a quiz and by mistake I got unexpected score they thought I break the policy but I didn't .
                They ban account that day and not give solution by Flipkart
                Please help
                Flipkart customer support has been notified about the posted complaint.
                No solution yet what to do
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                  D
                  Deenanath Sahni
                  Jun 26, 2021
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                  Address: Samastipur

                  Mera order bina information ke cancelled kar diya gya
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Savarna Bhuvanesh
                    Jun 26, 2021
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                    I had deactivated my account plz help me to activate it
                    Flipkart customer support has been notified about the posted complaint.
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                      Avinash6693
                      Jun 26, 2021
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                      The product is covered under but still the did not arrange for service for default product even after raising complaint with them thrice
                      Flipkart customer support has been notified about the posted complaint.
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                        Priyanshi22
                        Jun 26, 2021
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                        They Delivered wrong product and not replacing the same. i ordered MotoG60 but got poco X3 instead. Now they are saying that they have investigated the issue and courier services and seller is not at fault which makes me the defaulter. Its been 23days and the issue is still not solved.
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 27, 2021
                        Updated by Priyanshi22
                        Flipkart always reverts it back by rejecting the replacement order through the mail. that's what they have done thrice before

                        Flipkart always reverts it back by rejecting the replacement order through the mail. that's what they have done thrice before.

                        Replacement request rejected thrice - Comment #3850862 - Image #0
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                          M
                          Murthy kasa
                          Jun 26, 2021
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                          I purchased Hafele 12s model grey color dish washer on 6th June at flipkart and received silver color model on 7th June, immediately raised return request on the same day and flipkart given resolution date as 20th June, mean time flipkart backend team requested me to to fill consent form, pics, adhar and same is been provided on 14th June over the mail but after waiting till 20th June resolution date is changed to 21st June, later its changed to 24th june, again date is extended to 25th june but they are unable to fix the issue and not responding to my calls and mails.
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            Munir13
                            Jun 26, 2021
                            Resolved
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                            Resolved

                            I changed my number few months ago because I lost my old number and now I cannot access my gift cards, also i cannot change my number as it is asking for OTP from both new and old numbers. I tried reaching Flipkart customer care, but no response from their side.
                            phone number(by which the account was created): [protected].
                            please help me change my number
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 27, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              aoal
                              Jun 26, 2021
                              Resolved
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                              Resolved

                              Website: flipkart.com

                              ORDERED FOR WHISPER ULTRA NIGHTS SANITARY PADS and paid Rs. 457/- Flipkart sent WISHPER WINDSOR NIGHTS WHICH COSTS Rs. 233/-.

                              MRP TAMPERED ON THE PACKET. FLIPKART STRIKERING DONE AT MRP LOCATION OF THE PACKET

                              contacted flipkart many times but THE CUSTOMER CARE CLOSING THE CALL WITHOUT SOLUTION
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jun 26, 2021
                              Updated by aoal
                              TILL DATE NO SOLUTION
                              Verified Support
                              Jun 27, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Ankita 22
                                Jun 26, 2021
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                                I ordered a food essence from Flipkart on 14th June got my product on the estimated delivery date but found out the product doesn't have the proper labelling as shown in the image of the seller (label in my received product is handwritten) .
                                I want my money back or replace the product .
                                Adding both product images of the seller and what I received.
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 27, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Aug 01, 2021
                                Updated by Ankita 22
                                Really disappointed Flipkart neither contacted me nor refunded my money
                                I am really disappointed Flipkart neither contacted me nor refunded my money
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                                  V
                                  Vikrant26
                                  Jun 26, 2021
                                  Feb 1, 2023
                                  This thread was updated on Feb 1, 2023
                                  Resolved
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                                  Resolved

                                  Address: pujabi colony, narela

                                  I have ordered a oppo mobile phone. After that I use after delivery of the product .that was not performing the company's given profile like 5 mp camera, over heating phone and charger, late charging.
                                  So many times of complain to costmer care they disconnected my call.
                                  1st time they told that beggs for internet for troubleshooting.
                                  2nd time they say technician help u.
                                  3rd time they told go to service centre.
                                  If the customer not satisfied with ur given product then take it return. Why flipkart tourchering him?
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 27, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  How much time ?2 years or till my death

                                  Torturing of customer by flipkart - Comment #4086156 - Image #0
                                  Torturing of customer by flipkart - Comment #4086156 - Image #1
                                  Torturing of customer by flipkart - Comment #4086156 - Image #2
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                                    T
                                    Tridip Chowdhury
                                    from Haldia, West Bengal
                                    Jun 26, 2021
                                    Resolved
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                                    Resolved

                                    Address: Don't know
                                    Website: [email protected]

                                    Dear
                                    Flipkart Team
                                    I want my giftcard amount in my bank account I requested flipkart many time but you rejected my request that unable to transfer my giftcard amount
                                    so bound to complaint against flipkart
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 27, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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