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Flipkart Complaints & Reviews

2.8
Updated: Aug 19, 2026
Complaints 47364
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Flipkart reviews & complaints page 747

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R
raavi jagadish
Jun 26, 2021
Resolved
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Address: 35 mytri nagar kukatpally 500072

Hi have purchased a refrigerator on 22 nd hune bi the product got damaged and placed request to take it back and the team told that the product will picked up on 25 th june bit noone has turned up.. And the ### no one ll respond to calls and aolve the issue.. I dont know why the flipkart is doing ### business and playing with CUSTOMERs like me..
Reach me on [protected]
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2021
Flipkart Customer Care's response
We will revert on it.
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    shashi shweta
    Jun 26, 2021
    Resolved
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    Resolved

    I am facing continuous issue of not getting my item delivered on time. When we order an item it gives a week time to deliver and on the day of delivery it again change 3 or 4 days more delivery. For each item I have to talk to support of no use. They give a fixed answer you will get the delivery very soon. Similarly we bought furniture from the flipkart. We got the delivery after 20days which is almost fine but for the installation it is again saying 1 month time. What is the use of purchase. We even spoke to customer support care but again of no use. I GUESS flipkart customer care people are puppets who does not have anything in their hands. This is also I think I am writing insane of no use. Flipkart is the worst e-commerce portal in India with worst delivery and installation service with worst customer support. My name is Shweta and adding one of my order ID which is OD[protected]. In case you need proof of what's happening around. Which I am very sure nothing going to happen.
    Aug 5, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 27, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      mohsinrk2
      Jun 26, 2021
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      I have had ordered Inverter Bettery from flipkart on 10th June 2021, order id is OD[protected]. There
      was no information given to me by the company no tracking information no courier info not even received single notification but one day all of sudden product status started showing as "delivered". Complaint id provided to me was IN[protected]. After that they said they will reslove this issue by 24th of June 2021 but on 24th of June they extended to 25th June 2021 now today is 26th of June 2021 status showing issue Unresloved.
      Ever since then i was mentally harassed by them and no solution is provided yet. Please look into this matter.
      Flipkart customer support has been notified about the posted complaint.
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        S
        Sonurajeev
        Jun 26, 2021
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        Resolved

        Payment made on line on 22 april 21
        Payment done on line on 22/04/21
        Not received order till 26/06/21

        Flipcart Customer care not supporting /helping and trained

        Flip cart is a liar compamy and has not a customer policy there is no customer rights
        Aug 14, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Jun 26, 2021
        Updated by Sonurajeev
        Order ID:Od[protected]
        Payment made on line on 22 april 21
        Payment done on line on 22/04/21
        Not received order till 26/06/21

        Flipcart Customer care not supporting /helping and trained

        Flip cart is a liar compamy and has not a customer policy there is no customer rights
        Verified Support
        Jun 28, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          S
          sanjeev kumar
          from Palakollu, Andhra Pradesh
          Jun 25, 2021
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          Address: Flipkart India online shopping

          I have booked my order no.OD[protected] on dated 05/06/2021 online paid Rs.3690/- on the same day. Flipkart has neither delivering my order nor returning back my money after several requests on daily basis. Flipkart is giving intentionally financial, mental, physical and emotional harassments to me.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 27, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Jun 28, 2021
          Updated by sanjeev kumar
          Flipkart hasn't refund my money till today on dated 28/06/2021.
          Jun 30, 2021
          Updated by sanjeev kumar
          My complaint hasn't resolved by Flipkart till today on 30/06/2021.
          Jul 01, 2021
          Updated by sanjeev kumar
          Flipkart is using my money and intentionally not returning back. Take a strict action and return my money with compound interest soon.
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            Anmol96074
            Jun 25, 2021
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            Address: Vill. Desu Jodha, Subdistrict Mandi Dabwali, District Sirsa, Haryana

            Sir.
            I want my flipkart account back because flipkart blocked my email account and i don't even have the sim which is running on it and i also have my flipkart plus membership in it. I have many order details in my account which I may need in future.I bought laptop and washing machine from this account. This is my personal account. I would be very grateful. What if you return my account?
            My mobile number is [protected],
            My email address is [protected]@gmail.com
            My username is Anmol Singh
            My aadhar card id is[protected]
            Flipkart customer support has been notified about the posted complaint.
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              G
              Gurdeep.Honey
              from Hyderabad, Telangana
              Jun 25, 2021
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              I ordered syska smart watch from flipkart and when i get delivery of my product that was used product as brand box sealed was open and product seems dirty with dust and little scratch's on the watch even watch was already preset with language and time.

              This related i have compliant with flipkart team but yet not get any solution as i ordered this was to gift my dearest one on occasion of their birthday on 27th Jun but neither product is replaced nor the return my money back.

              Please have a look into this matter and provide resolution on priority basis.
              Flipkart customer support has been notified about the posted complaint.
              Hi team, Still there is no resolution on my compliant even there is no single response from flipkart
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                S
                Sameer Vermawqwrqwrqwr
                Jun 25, 2021
                Resolved
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                Resolved

                Im trying to purchase a laptop and this error is showing please help as the laptop comes in stock very rarely and i want it .
                Aug 5, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2021
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                  Ankitaa1
                  Jun 25, 2021
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                  Address: 591/625 Baldev Vihar kharika, New colony Sundar marg, Telibag, Lucknow.

                  I order cetaphil moisturing lotion and received 10rs filament just to give weight to that box. I need my money back please.
                  Flipkart customer support has been notified about the posted complaint.
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                    J
                    Jena Suresh
                    from Lucknow, Uttar Pradesh
                    Jun 25, 2021
                    Resolved
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                    Resolved

                    Hi, my order (OD[protected] is getting deliver which was supposed to deliver on 24th Jun 21.

                    Pl share TAT asap for delivering by tomorrow itself.
                    Jun 25, 2021
                    Complaint marked as Resolved 
                    It's not resolved/delivered
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sarath Sharma
                      Jun 25, 2021
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                      Team, my flipkart gamezone account is blocked and unable to play any games in it. I would request your help to solve this. It's been two years.
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 02, 2021
                      Updated by Sarath Sharma
                      Hi,

                      Any update?
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                        svmglmr
                        Jun 25, 2021
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                        Given a complaint and without solving it marking as resolved in some seconds
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                        Jun 27, 2021
                        Updated by svmglmr
                        [protected]@gmail.com
                        Verified Support
                        Jun 28, 2021
                        Flipkart Customer Care's response
                        Hi,

                        We'd like to let you know that post validation as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                        Your kind understanding is appreciated.
                        Jun 28, 2021
                        Updated by svmglmr
                        ok then dont call me for flipkart pay later bill payment i wont pay it untill and unless a separate link is given for payment
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                          M
                          Muthu Selvam
                          from Chennai, Tamil Nadu
                          Jun 25, 2021
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                          I am a senior citizen from Chennai; i needed recharge batteries for my radio, which is my only entertainment. I ordered from Flipkart online; they sent me wrong ones without one side (+) poles projection, so not usable; I asked them for replacement and again they sent the same ones replacing my old ones, not usable again. But they write as ' closed, replacement accepted' inspite of my complaint feedback that the items not usable and wrong ones.

                          Order details OD[protected] of Flipkart

                          Such unscrupulous people like Flipakrt looting customers and Indian citizens; this is cheating by goons ; Govt should ban them from online business
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 26, 2021
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the order ID". Hope to hear from you soon.
                          Jun 28, 2021
                          Updated by Muthu Selvam
                          Order Id: OD[protected]
                          order ID OD[protected]
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                            S
                            svmglmr
                            Jun 25, 2021
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                            Flipkart Blocked my Account and there are pending somePay Later Bills to be cleared
                            Flipkart customer support has been notified about the posted complaint.
                            fraudster name amit singh mobile no [protected] and sending link for making payment of rs10 and then saying we will do and rs.10 is needed for unblocking account and government fees.

                            Be Safe from this cheaters
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                              V
                              Vishal9767
                              Jun 25, 2021
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                              I have ordered new phone Mi 10 T Pro with exchange of my old phone Lenovo K6. They mentioned on website/app that they will accept old phone even if screen is cracked or body have dents. Only exchange value gets reduced. I have attached the screen shot. As per website/app, criteria to be met is IMEI number matching, phone should be switching on and same model as mentioned while placing order. I have met all criteria.
                              However, delivery agent refused to accept the old phone. When to talked to customer care, they only said sorry sir, but we can not do anything.
                              I have waited for 2 days for new phone, also I deleted all data from phone.
                              And after all that they refused the delivery.
                              Order ID# OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 26, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Jun 27, 2021
                              Updated by Vishal9767
                              I am waiting.
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                                G
                                gauravboss
                                Jun 25, 2021
                                Resolved
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                                Resolved

                                Address: Krish Aura Society, Bhiwadi, Alwar 301019
                                Website: Flipkart

                                Hi Team,
                                I had ordered a Phone C12 Realme (order placed on Jun 12, 2021 Order ID OD[protected] and the product is showing delivered on next day but actually not delivered after a raised issue with the team he said that product is wrongly delivered mark in the system, please wait for some time, the very next day delivery guy call around 10 AM to come to the product delivery but he didn't come till 2 PM after follow up many times he using abusive language and cut the phone.
                                After many follow-ups with teams finally around 6 PM, he gave the delivery, and surprise the product packaging was very poor and damage, After checking the box the phone was not there.
                                Again call to CS team and escalate the situation and the team escalates the issue with the seller and resolution timeline given is 26th June, but the very next day message received "Your return request has been canceled and the query has been resolved now".
                                Again follow up many times with the team he escalates the issue and after 1-hour mail received "Your query has been resolved"
                                So 21st June evening around 5 PM I received the mail
                                "Hello Gaurav
                                We'd like to let you know that your recent request for the refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account."
                                Thanks,
                                Rumana R
                                Flipkart Customer Support
                                What the hell is going on, No calls, No follow-up with the customer regarding the product and account has been blocked but why and they still not providing any help.
                                I will take some legal action if they can't help.
                                Totally Frustrated.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2021
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused with the OD[protected]. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
                                Hi Team,
                                This type of mails I had already received from your end..this is not a solution which you provide.

                                I want my money back and unblock my account ASAP.

                                If there is any issue with my orders please let me know I am always available to hear your concern regarding return and I had also send a mail regarding return issues.

                                Mail Body attached- on 26th June 2021

                                Hi Team,
                                As discussed I am writing my recent orders queries.

                                1. Realme c12 order - the order placed on Jun 12, 2021 Order ID OD[protected] and the product is showing delivered on next day but actually not delivered after a raised issue with the team he said that product is wrongly delivered mark in the system, please wait for some time, the very next day delivery guy call around 10 AM to come to the product delivery but he didn't come till 2 PM after follow up many times he using abusive language and cut the phone.
                                After many follow-ups with teams finally around 6 PM, he gave the delivery, and surprise the product packaging was very poor and damage, After checking the box the phone was not there.
                                Again call to CS team and escalate the situation and the team escalates the issue with the seller and resolution timeline given is 26th June, but the very next day message received "Your return request has been canceled and the query has been resolved now".

                                Again follow up many times with the team he escalates the issue and after 1-hour mail received "Your query has been resolved"

                                So 21st June evening around 5 PM I received the mail
                                "Hello Gaurav

                                We'd like to let you know that your recent request for the refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account."

                                Thanks,
                                Rumana R
                                Flipkart Customer Support

                                2. Order Durex condom pkt - I had order Durex condom but after delivery when I checked the package the package is fully sealed pack but in that package condom package was torn so that you know very well it's heigine product and I can't take risks for this type of product so that j can return the same after confirmation of your team members.

                                3. Noise fit colorfit pro screen guard - order qty is two numbers of screen guard but when the package open one part is okay and another one is torn and dirty condition so that I can create a return for the same.

                                4. Flipkart IrOn and Buildskill Pipe Wrinch - order delivery only single package instead of two and system shows that your product has been delivered . After checking the box there is no product on that box after that I raised complaint and the agent was after checking with delivery guy found wrong delivery and create refund for the same.

                                5. Mamaearth - Baby shampoo and boby lotion order but when the Product is delivered it's only 2 sample tube received and order qty is 400ml, so after raised query with your executive he confirmed that with the seller regarding my issue and estates the issue and after confirmation with the seller product is picked up and refund my money.

                                If you wants to more issue them let me know I am available 24*7 for my resolution but please unblock my account atleast.

                                Waiting positive response for your side.

                                Regarding
                                Gaurav Sharma
                                [protected]
                                [protected]
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                                  Bhuvneshwar850
                                  Jun 25, 2021
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                                  Address: #211b, Sector19

                                  I buy product from flipkart and at same day i apply for return 3/6/2021 and its return date was 21 but still not return i also mark mail to ceo of flipkart you guys are now just frustrating me and i have been suffering through this problem, return this product asap order
                                  ID-OD[protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Saravanan K
                                    from New Delhi, Delhi
                                    Jun 25, 2021
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                                    My order of HERCULES Storm NV 26 T Road Cycle with Ekart Logistics - FMPC[protected] were delivered on 25/6/2021 at 2 pm. I have paid the installation and demonstration charge Rs 499. But till now the installation not done . I have made compliant it two time still now the installation is not completed.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Sudesh Sikarwar 000
                                      from kasganj, Uttar Pradesh
                                      Jun 25, 2021
                                      Resolved
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                                      Resolved

                                      Address: vill bachhmai post amanpur kasganj

                                      नमस्कार सर / मैडम
                                      मैने स्टूडेंट्स कोंएक ऑनलाइन पडाने के लिए फ्लिप्कार्ट पर एक मइक आर्डर किया जो की स्कोरिया कम्पनी का था मेरे कई बार फ्लिप्कार्ट कों कॉल करने पर भि कोई सहायता नहीं हो पाई यह आर्डर 26/5/201 आर्डर किया था आर्डर न. ODI[protected] यह है क्रप्या सहायता करे
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 26, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Fkipkar He ak Online Chor Hai
                                      Fraud Karne vali Company he Mere 1399 Ka Item Missing Tha Or mere paise Nhi De Rha Hai Vpas
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                                        Shivam Gauns
                                        Jun 25, 2021
                                        Resolved
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                                        Resolved

                                        Address: H.NO 2153, Desai Nagar near sesa ground, Sanquelim
                                        Website: Flipkart

                                        Sir/ma'am,
                                        I had canceled the following order on 16th June and still the delivery was initiated. since the order was already canceled on my side, I knew I can refuse the order (as customer has right to refuse the order on door step if Im not satisfied with the condition of packing like tempering or like my case which is canceled). I got message regarding order couldn't be delivered. So I was relaxed as I was not worried about refusing it when deliverey boy delivers on my door step. But the delivery Boy delivers the order without calling me or handing me personally on doorstep as I was not provided to see my oder before refusing it.he just kept order directly on my door step without calling me before. Around 6-7pm I went outside my house and saw the parcel with flipkart labels.so I had call with the delivery agent and he recommended me to initiate return as I told him it is already canceled and he said that he will come to take the order back. I even called flipkart customer support regarding the issue and they said that return is initiated on the courier company side. But it has still not taken back. I hereby request you to Solve my issue. I have been handed the delivery of my canceled order and was not provided with the opportunity to refuse on my door step.
                                        It only has replacement and it is not my solution in this case.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jun 25, 2021
                                        Updated by Shivam Gauns
                                        Not resolved

                                        Verified Support
                                        Jun 26, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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