Flipkart Complaints & Reviews

Sir, I have placed an order of macbook air on 21/10/20.The expected delivery date was 5th nov.The expected shipping date was 2nd nov.
When I tracked my order today its showing expected ship on 7th nov and expected delivery on 5th nov.This is pathetic.when I called customer care some of them are telling it's a glitch.some of them are telling seller changed the date.I have paid 57, 240. And the customer care is reading the same info again and again.How can a product take more than 15 days to reach to the customer.They are not even caring about customers.i wanna gift it to my sister on her bday.But this guys are just PLAYING with the customers with no perfect solution for any problem. So please resolve the issue as soon as possible.
And do contact me @[protected]
Seller :trucomretail.

Iam also giving u the order I'd and snapshot of the tracking system.

I had placed an order on 19th October 2020 for Jalandhar, Punjab
The order as of all details was set to be packed dispatched and shipped by 26th of OCTOBER 2020 and today as of what I m writing you this message the process of the order has been changed to be packed, shipped, dispatched, delivered on 31st date its self
How would you want a customer to trust u after this incident n past two incidents.

If I don't receive my order till 28th October 2020.i will make sure to NOT to recommend FLIPKART and TRUECOM to anyone ever in future. And will leave the worst remarks

Hi Team,
I Ordered Huami Amazfit Smartwatch GTR 47mm on 15th Oct 2020. I got 10% discount on SBI debit card as it is under Big Billion days sale.

I am a Plus account & It has been more than 10 days the product is not even shipped yet. delivery date promised was 20th Oct then changed to 26th Oct now i am sure they will change it to some future date.
Each time representatives are calling and forcing me to cancel and reorder the product.

I have questions..
1. Is this a strategy of Flipkart for them who got discount? If so then why are they giving this discounts?
2. Today also the product is available and showing will be delivered tomorrow. Is the company a fraud and not reliable to customers?

Pls beware of flipkart ... Going to lodge a consumer complaint against them.

[Incident: IN[protected]]
My account has been erroneously blocked by the system with justification being given that, I made high returns, which is certainly not the case.

I purchased goods worth 18K during the big billion and not even a single return I raised.
I highlighted only one concern regarding a missing item (Worth Rs. 201).

Inspite of getting any positive resolution of the issue raised, my account was blocked instead.

I believe we are still living in a democratic country and we have the rights to speak and raise our concerns.

P.S- I challenge the company to give me the details of return orders which they are saying quite a lot in the history which I believe only one or two in Last 3 years.

I have ordered a vega helmet on 19 th October which was received today 25th october . So while i was checking out the helmet it came to my notice that the helmet looks good in outside but not well as expected in the inside ...the sides inside the helmet seems to be not glued at all, its not something which can be expected in a safety thing . I wanted to attach the pictures but there's some issue while uploading them
I hope to hear from flipkarts side soon ... I'm looking for a replacement . I would like to bring this to their attention and make satisfactory decision ASAP

Ordered Realme X3 (Arctic White, 128 GB) from Flipkart on 15/10/2020 and received the same on 18/10/2020. After receiving the product I noticed it to be faulty and buggy both in terms of software and hardware. The phone's condition is not the same as its described in their website which is misleading their customers like me and many others. It always used to get freezed when I open even any lightweight application and I have attached a video along with this as a proof when the phone is getting hang and freezed and when I contacted Flipkart regarding my issue they don't seem to help me get a replacement for the faulty product.
Flipkart Order ID: OD[protected]
Flipkart Seller: Konde Products & Services Private Limited

I want to delete idfc first account linked with flipkart, and I have no dues.But delete provided option to delete

I do not have my old number which is registered to my flipkart account. Now I want to change my registered number on flipkart but as I dont have my old number I am not able to change/update mobile number. Kindly help in this matter

Dear Sir/Ma'am,
I purchased a new Nokia 8 from website 2gud.com that is a party of Flipkart.
with registered email id : ashwani.[protected]@gmail.com
Mobile No. [protected].
Order ID : OD[protected]
Invoice number is : FAEVWS[protected]
The item description on website does not specify this to be a second hand device and I purchased it as they were selling new mobile handset.
When the device arrived it started to malfunction as it is not connecting to any of the network even when tried with multiple sim cards.
This was supposed to be new piece but when I received the mobile it seems like a used one with minor scratches.
When I placed return order the product the technician found you have fraudulently sent me incorrect device as the IMEI on my bill does not match the IMEI of my the mobile device I received.
IMEI on bill : [protected], [protected]
IMEI on the Mobile Device : [protected], [protected]
I again called their customer service to raise a complaint and they promised me to resolve this by 26 Oct 2020, however on 23 October they themself closed my return request without contacting me.
I visited Nokia service center and they denied that they can not provide service under warranty as the IMEI on mobile and Invoice is mismatch.
I want complete refund of my amount ASAP and please take away your malfunctioning device. I also wish to be compensate as my work has been severely affected as I am unable to receive any calls from my office as I am working from Home and this is causing me too much trouble.

I am purchase one mobile phone on21.10.2020 through your Invoice
No.FAEWOY[protected]. You are not mentioned my GST No. in the
Invoice. So I have not take Input amount, I am request you to
kindly mention my GST No.33BSXPR9918J1ZO in your Invoice.
and send me the Invoice Copy

I purchased a Motorola One Fusion+ phone which arrived on 17th October 2020, On 21st October 2020 we filed a return request for a replacement of the phone. However the seller sent a tech to verify the phone and the tech agreed that the phone is buggy and has heating issues and mentioned he will send the return authorization. Now today I received an message from Flipkart saying that the return request was rejected. Don't understand what is going on. I requested for exchange with the working product, and if they can't do this. this is shame and fraudulent.

Here is my order number : OD[protected]
Amount : Rs. 14758

Hello team, I have ordered Kodak Led tv through Flipkart and it got delivered 3 days back but it's not installed till now. My Flipkart order I'd is OD[protected].Myservice request number for the Installation and Demo with jeeves is FINK-EUEO06-29MVH8-0Q4V2G-39QHXW5. Its written in Flipkart product details that installation will be done within 48 hours of delivery but now it's not installed even after 3 days. If I contact customer support there is no proper update. Can you please look into my problem and get my product installed ASAP

I have purchased the laptop from Flipkart.com in Big billian sale, My Product delivered on 18 october 2020, When I open the Box the on the device then Device keyboard not working, Then i call to customer care for replacement they told me for wait due to product is out of stock, so i wait then i call to asus customer care and raised the complain, asus field engineer come to my home and diagnosis my device and result was that my keyboard was faulty, he suggest me to contact to flipkart and replace the product. then i call to customer care and ask to raise my replacement request, then flipakart support executive said that your account is blocked so he cannot raise replacement request. there was no option for my solution, i call many times but same response from flipkart customer care, now 4 days has gone and flipkart has 7 days replacement policy. and getting same reply from flipkart backend team, also flipkart is not giving me the invoice of the products so please try to resolve my issue as soon as possible.

I have ordered a T-shirt Order No:OD[protected]. I have requested for Refund.. And it's has been accepted and today was my pickup Return. As today was Holiday I just inquired about change of Address for my Pickup in customer chat service.. But without my request they have cancelled my return.. While again asked in chat they are saying Technical issues.. Because of their mistakes why should I wait.. And response also very poor..I[censored] want even I can say the names of the customer executive.. For the simple cancellation I have called around 4-5 times.. It's a way you treat a customer..

Sir/Madam,
I have received a product MS BOTTOM Glv100 Nitrile Surgical Gloves (Pack of 100) against Order No.OD[protected] an amount of Rs. 799/- after discount. But today I received the same. it is found that the same product's actual amount is Rs.650/- inclusive of all taxes as mentioned in the cover packet. This type of cheating activities is viewed very seriously. The photocopy of the cover packet are enclosed herewith for your reference and further necessary action to refund the balance amount at the earliest.

I have ordered lg g8x thinq during sale..it even shipped.it showed that it will be delivered on 28th.i am so excited to get the mobile since I got it for such a discount.but unexpectedly it was cancelled today..I am very angry right now...why the hell would they cancel the product after it shipped..
Please help me to get the product for the same price..
Thanking you

I ordered two laptops from flipkart on big billion days 2020.Despite of calling them multiple times they are not shipping my products.They are just giving the dates that issue will get resolved on this and that date.Worst experience happening for the first time.I want speedy enquiry about this issue. Please find the attachment below.

Ordered Aristocrat PHOTON STROLLY 55 360 TBL Cabin Luggage - 22 inch at 1299 on dated 16th Oct, 2020. Flipkart promised to deliver product on Oct-19, 2020. Today is 25th oct but product is not yet Shipped. (screenshot attached) Whenever I am calling flipkart customer care, they are raising new request each time and asking me to wait 24-48hr, But still there is no progress on this. I can't cancel the order because now the product price is almost double. I want compensation on this..
Please help

Regarding your Refund of [ OD[protected] ] with Flipkart
We contact many times to customer care they only postponeing the dates
But not get solution any more
Check with the bank they said not any amount credited to your account
Please help me

Hello Sir,

I have give complaint to October 19th Reason for Samsung galaxy F41 Charger is not working.

I have call lot time and daily 5 times to filpkart customer care. He is respond poorly and he disconnect call almost 20 times within 6 days.

I have call customercare more then 25 times still issue is not resolved.

What is going on? What is your people doing...your people going to wrong.

This for series almost 7 days over Still the issue is not resolved.

This is my order id - OD[protected]

Mobile no -[protected]

Alternet call no - [protected]

Resolve issue immidiate .