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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 839

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V
Vamsy Somidi
Oct 26, 2020
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I ordered msi laptop on 18th oct it is to be delivered on 29th.Now it is changed to 4th nov.Please provide me resolution
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    S
    Shashikant Shelke
    Oct 26, 2020
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    Address: Bangalore

    Case Details : I ordered a smart watch at 9891 with bank offers in sale at Flipkart and they never delivered it and now cancelled it without my consent and asking me to buy it again which is 29990 at its original price. this has caused me immense trouble financial and mentally being harrassed too by calling 100 times already.
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Oct 26, 2020
    Updated by Shashikant Shelke
    I need this escalated asap. This is fraud and mental harrasment
    Oct 26, 2020
    Updated by Shashikant Shelke
    I think this portal just takes customer details and does nothing..if there someone I can call directly?
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      K
      Koushik1
      Oct 26, 2020
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      I ordered huami amazefit verge lite smart watch on 16th Oct in 24 thoct it's reach motherhub SNK then ekart not given a single update, why in from Kolkata it has to be rech on me on same day but not update till anything.
      Flipkart customer support has been notified about the posted complaint.
      FMPP[protected]
      It's my order I'd number
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        M
        mspviraj
        Oct 26, 2020
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        Dear Flipkart,

        I am a Flipkart plus member and Flipkart provided pay later facility on

        The issue is, this pay later is reflecting in my cibil report as a personal loan of Rs 60, 000 from idfc first bank actually Flipkart provides limit rs.5000 only out of rs.60000 so i wanted to close pay later, I contacted Flipkart 2-3 times to deactivate, Flipkart always says it can’t be deactivated, I contacted idfc first bank twice, even the bank said we can’t close this loan account u will have to contact Flipkart for closure.

        Flipkart is forcing customers to use pay later and it's also reflecting in cibil as a personal loan. Can anyone suggest a way to resolve this issue??

        Please close immediately this account please report to cibil also.
        Regards,
        Viraj Patel
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 27, 2020
        Flipkart Customer Care's response
        Hi,
        Thanks for writing in. We are unable to fetch the details. Request you to share your registered contact details or order ID so that we can look into this and assist you further. Appreciate your understanding.
        Oct 27, 2020
        Updated by mspviraj
        Register Contact No - [protected]
        Oct 27, 2020
        Updated by mspviraj
        Please check on this account.
        Contact no - [protected]
        Email. - [protected]@gmail.com

        Thank you
        Viraj patel
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          D
          Danish Ahmef
          Oct 26, 2020
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          I am not satisfied with f41 performance . I want to return it and get refund . So please provide me refund it's urgent
          Flipkart customer support has been notified about the posted complaint.
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            R
            Raja sekhar velaga
            Oct 26, 2020
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            I have ordered a Realme C11 phone through flipkart and received a defective one.

            Raised for a return on the same day. They have informed that they will call and approve the return.

            But they will not call and cancel the return that we tried to call you.

            Please help in returning this product

            Was cx of flipkart from 7 years and this is happening for first time
            Flipkart customer support has been notified about the posted complaint.
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              H
              Humaiz0007
              Oct 26, 2020
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              Poor customer service and product not delivered

              Hello,
              I had ordered iphone 11 pro on 18 Oct 2020. Which was reached by my nearest hub on 21 oct . First delivery attempt was made and the delivery agent refused to drop my package at my home, I tried to contact flipkart but they haven't resolved my issue . They kept denying and holding my status of complaint . I tried to contact customer service over chat but they aren't replying to any of my questions .

              I seek action...
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              J
              J Kaur
              Oct 26, 2020
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              Address: 74 Jawahar park behat road

              I have not received the refund of my product. I have already talked to Google pay customer care, bank, and 3 times Flipkart customer care. I have not received any fruitful result.
              I ordered the product on 11, paid on 15 and payment got stuck. On 17 i cancelled the ordered. On 20th the payment approved through Google pay and credited to the flipkart account.
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                S
                selvanithya
                from Powai, Maharashtra
                Oct 26, 2020
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                Address: 2/24 amman kovil street, palaykayal 628152,manjalneerkayal

                Hi,

                I have order one TV Flipkard in big billion offer, when I was order that time I was included 3 yr warrendy also.. That time amount was showing 6399 only...

                But that delivery boy asking 7098. i was showed in my mobile COD amount and he was not accepted. he don't know anything And response very bad.

                He cancel my order.

                I have one Ques

                ** why u r mention cash on delivery 6399 like that,

                And also i was reached out many custemercare pepole in flipkard.

                There are told like issue will resolved 24hr like that, but still issue not yet resolved.more that 4 days gone. But they are closed the tickets

                And also there are told place new order like that, but this is not my fault na, all offer over. But my still my coD showing 6399 only..

                That's is ur fault, They are not provide correct information for me,

                Email ID also there are not provide correctly, worst... [protected]@flipkard.com and [protected]@flipkard.com but wrong I cant send..

                and also i forward all the issues detalis in [protected]@flipkard.com email

                still im not getting any reponse from flipkard.

                I want product 6399 .. I have attached all the doc also.

                Please have a look.. And also I want that same product ..

                Pls find the attachment u Will get more details.

                Note : i want product with 3 yr warrendy 6399 RS only pls asap.
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Oct 28, 2020
                Updated by selvanithya
                Pls can u give me a response ASAP..
                Oct 28, 2020
                Updated by selvanithya
                I want product as per my account cod amount, pls make it fast... Otherwise my will ask my demand very high... Because all the fault have ur side only

                Oct 28, 2020
                Updated by selvanithya
                I want product as per my account cod amount, pls make it fast... Otherwise my demand very high... Because all the fault have ur side only..pls find my attached doc u Will get more details..

                Oct 29, 2020
                Updated by selvanithya
                Is any update
                Oct 29, 2020
                Updated by selvanithya
                ????
                Nov 02, 2020
                Updated by selvanithya
                Pls any update?
                Nov 02, 2020
                Updated by selvanithya
                Did u find root cause?
                Nov 02, 2020
                Updated by selvanithya
                when ur going to give my product?
                Nov 04, 2020
                Updated by selvanithya
                i cant placed new order, because this is not my mistake, so i'm waiting for positive response
                Nov 04, 2020
                Updated by selvanithya
                pls c, u will get more idea
                Nov 04, 2020
                Updated by selvanithya
                COD 6399 include 3 yr warendy itself...

                Nov 05, 2020
                Updated by selvanithya
                any update?
                Nov 11, 2020
                Updated by selvanithya
                ???
                Nov 11, 2020
                Updated by selvanithya
                any update?
                Nov 12, 2020
                Updated by selvanithya
                any update?
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                  R
                  Ravi Kumar Srivastav
                  from Delhi, Delhi
                  Oct 26, 2020
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                  Selling Price 27, 990.00
                  Extra Discount -3, 000.00
                  Special Price 24, 990.00
                  No Cost EMI on Credit and Debit Card -1, 064.00
                  Shipping Fee 40.00
                  10% off on SBI Credit Cards -1, 645.00
                  Shipping Discount -40.00
                  Exchange Value for Old Device -8, 650.00
                  Pick up charge 100.00
                  Total Amount 13, 731.00
                  Flipkart customer support has been notified about the posted complaint.
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                    H
                    Harsha21
                    Oct 26, 2020
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                    Address: kurnool, andhra pradesh

                    I placed my order on 18th oct, today its 26th october and my order is not yet packed, delivery is expected tomorrow i.e 27th but the expected date of packing is showing as 29th.. doesnt make any sense
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
                    I also ordered the same laptop on 18th and paid online. Tge delivry was on 1st Nov . But today they suddenly chabged it to 8th nov . Kindly help me if you can .
                    Mail [protected]@gmail.com

                    Acer Aspire 7 Core i5 9th Gen, I placed my order on 18th oct, today its 26th october and my order is not yet packed - Comment #3754132 - Image #0
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                      A
                      from Powai, Maharashtra
                      Oct 26, 2020
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                      Stuff supplied smells of oil and seems spoilt or adulterated . Tried to call contact Center to highlight but they are unable to acknowledge as they are unable to relate the order to my phone Nos . Found it little funny . I have kept the sample which can be sent to fssai agency if required and have snaps of the item packing taken . I demand a compensation from Flipkart for such supplies which questions their qualitative system and asks for a evaluation of the same
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Sri44444
                        Oct 26, 2020
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                        Sir, I have placed an order of macbook air on 21/10/20.The expected delivery date was 5th nov.The expected shipping date was 2nd nov.
                        When I tracked my order today its showing expected ship on 7th nov and expected delivery on 5th nov.This is pathetic.when I called customer care some of them are telling it's a glitch.some of them are telling seller changed the date.I have paid 57, 240. And the customer care is reading the same info again and again.How can a product take more than 15 days to reach to the customer.They are not even caring about customers.i wanna gift it to my sister on her bday.But this guys are just PLAYING with the customers with no perfect solution for any problem. So please resolve the issue as soon as possible.
                        And do contact me @[protected]
                        Seller :trucomretail.

                        Iam also giving u the order I'd and snapshot of the tracking system.
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused. Due to unforeseen issues faced by the courier service provider, the order "
                        Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466" has been rescheduled and shall reach you on or before 10 Nov 20. Appreciate your understanding.
                        Oct 27, 2020
                        Updated by Sri44444
                        What's the exact reason for delaying the product. As a customer I have every right to know the reason.please provide the exact reason not exaggerations.we paid for the product.Dont act like you are giving us free products.I need to know the exact reason.anyway iam gonna drop a complaint regarding this in the consumer court.How can it take 21 days to deliver a product .You guys are just stucking the customers money and playing with them
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                          D
                          Daksh minhas
                          from Jalandhar, Punjab
                          Oct 26, 2020
                          Resolved
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                          Resolved

                          Address: Mall road Jalandhar cantt Jalandhar

                          I had placed an order on 19th October 2020 for Jalandhar, Punjab
                          The order as of all details was set to be packed dispatched and shipped by 26th of OCTOBER 2020 and today as of what I m writing you this message the process of the order has been changed to be packed, shipped, dispatched, delivered on 31st date its self
                          How would you want a customer to trust u after this incident n past two incidents.

                          If I don't receive my order till 28th October 2020.i will make sure to NOT to recommend FLIPKART and TRUECOM to anyone ever in future. And will leave the worst remarks
                          +1 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            rajpant88
                            from Lucknow, Uttar Pradesh
                            Oct 26, 2020
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                            Address: Bangaluru
                            Website: www.flipkart.com

                            Hi Team,
                            I Ordered Huami Amazfit Smartwatch GTR 47mm on 15th Oct 2020. I got 10% discount on SBI debit card as it is under Big Billion days sale.

                            I am a Plus account & It has been more than 10 days the product is not even shipped yet. delivery date promised was 20th Oct then changed to 26th Oct now i am sure they will change it to some future date.
                            Each time representatives are calling and forcing me to cancel and reorder the product.

                            I have questions..
                            1. Is this a strategy of Flipkart for them who got discount? If so then why are they giving this discounts?
                            2. Today also the product is available and showing will be delivered tomorrow. Is the company a fraud and not reliable to customers?

                            Pls beware of flipkart ... Going to lodge a consumer complaint against them.
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 26, 2020
                            Updated by rajpant88
                            Hi Team,
                            Today (@11:56am, 26th Oct2020) again the call came from Flipkart forcing me to cancel this order & place again.

                            Could you please take necessary action against Flipkart. I don't want to cancel the order as got discount on it.

                            I have asked them to give Gift Card worth rupees ~2150 as current market price of product is 7999 in Flipkart & i ordered at 5849 rupees, but they have disconnected the call.[protected] = 2150)

                            The product is well available (NOT Out Of Stock) even then they asking me to cancel. its totally a Fraud by Flipkart to save money.

                            Regards,
                            Rajesh Pant
                            Verified Support
                            Oct 27, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 27, 2020
                            Updated by rajpant88
                            Hi Flipkart Team,
                            Today afternoon as well, got a call again from Flipkart team, FORCEFULLY asking me to cancel the Order.
                            Why you guys don't have the Sync within Flipkart as yesterday you(social media Flipkart team) told me to Wait & don't cancel the order.
                            Kindly Deliver the item asap. thanks !!

                            Oct 28, 2020
                            Updated by rajpant88
                            Today afternoon (28th Oct2020), Got a call from social media Flipkart team & they also saying you HAVE to cancel the Order Otherwise we will cancel the Order. & instead of 2200 rupees discount they are providing 600 rupees coupon, that too after 10 days of re-order. what a Fraud they are !!

                            Firstly why they come up with BIG Billion Days Sale if they want customer to cancel the order later once the sale is over & price get increased...

                            See the pricing details .. I got 2200 discount on current MRP during BBD sale.

                            Not getting help from any of the team..Just feeling helpless !!
                            This is totally FRAUD by Flipkart.

                            Nov 04, 2020
                            Updated by rajpant88
                            Dear team,
                            No action taken by Flipkart to deliver the item, they are keeping it in pending state.
                            I am waiting still to get the item.

                            Even this portal is not useful. nobody is taking any action. please help.

                            Regards,
                            Rajesh Pant
                            Nov 06, 2020
                            Updated by rajpant88
                            Dear team,

                            No action taken by Flipkart to deliver the item yet, they are keeping it in pending state.
                            I am waiting still to get the item.

                            Regards,
                            Rajesh Pant
                            Nov 06, 2020
                            Updated by rajpant88
                            Issue is Not resolved yet... Product still NOT delivered.. Reorder the product from your end... I wont pay anything extra, already paid the price...
                            Kindly provide me the Gift Coupons of worth rupees 5150 as current price is 10, 999 rupees & i have ordered it on 5849 rupees.
                            10, 999-5849 = 5150 so Simple. I am not responsible for the issues at your Courier or Seller end.
                            You should & are responsible for managing that.
                            Customer should not suffer !!
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                              S
                              Shubham_Sethi
                              Oct 26, 2020
                              Resolved
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                              Resolved

                              Address: 220,Ram Nagar, Tehsi Camp,Panipat

                              [Incident: IN[protected]]
                              My account has been erroneously blocked by the system with justification being given that, I made high returns, which is certainly not the case.

                              I purchased goods worth 18K during the big billion and not even a single return I raised.
                              I highlighted only one concern regarding a missing item (Worth Rs. 201).

                              Inspite of getting any positive resolution of the issue raised, my account was blocked instead.

                              I believe we are still living in a democratic country and we have the rights to speak and raise our concerns.

                              P.S- I challenge the company to give me the details of return orders which they are saying quite a lot in the history which I believe only one or two in Last 3 years.
                              +1 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Anto98
                                Oct 25, 2020
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                                I have ordered a vega helmet on 19 th October which was received today 25th october . So while i was checking out the helmet it came to my notice that the helmet looks good in outside but not well as expected in the inside ...the sides inside the helmet seems to be not glued at all, its not something which can be expected in a safety thing . I wanted to attach the pictures but there's some issue while uploading them
                                I hope to hear from flipkarts side soon ... I'm looking for a replacement . I would like to bring this to their attention and make satisfactory decision ASAP
                                Flipkart customer support has been notified about the posted complaint.
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                                  Logu Easwaramoorthy
                                  from Coimbatore, Tamil Nadu
                                  Oct 25, 2020
                                  Resolved
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                                  Resolved

                                  Ordered Realme X3 (Arctic White, 128 GB) from Flipkart on 15/10/2020 and received the same on 18/10/2020. After receiving the product I noticed it to be faulty and buggy both in terms of software and hardware. The phone's condition is not the same as its described in their website which is misleading their customers like me and many others. It always used to get freezed when I open even any lightweight application and I have attached a video along with this as a proof when the phone is getting hang and freezed and when I contacted Flipkart regarding my issue they don't seem to help me get a replacement for the faulty product.
                                  Flipkart Order ID: OD[protected]
                                  Flipkart Seller: Konde Products & Services Private Limited
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 25, 2020
                                  Updated by Logu Easwaramoorthy
                                  I'm moving to consumer court if my issue is not getting sorted out here
                                  Verified Support
                                  Oct 27, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Feb 22, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
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                                    Adi Shivanand
                                    Oct 25, 2020
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                                    I want to delete idfc first account linked with flipkart, and I have no dues.But delete provided option to delete
                                    Flipkart customer support has been notified about the posted complaint.
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                                      pradumnKr
                                      Oct 25, 2020
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                                      I do not have my old number which is registered to my flipkart account. Now I want to change my registered number on flipkart but as I dont have my old number I am not able to change/update mobile number. Kindly help in this matter
                                      Flipkart customer support has been notified about the posted complaint.
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