Flipkart Complaints & Reviews

Respected Sir, I ordered a LG fridge from Flipkart on October 15, 2023, and it arrived on October 28, 2023 at 1 PM. The piece was found to be defective on four counts 1. compressor, deep freezer sipping, vegetable tray cover not locking, and vibration in the door Flipkart says you have to contact L.G. I paid Rs. 13390 online, getting a Rs. 1500 discount from Kotak Mahindra Bank, and Flipkart gave me a discount of Rs. 500. The total cost of the fridge as per the invoice is Rs. 15390/-. On contacting L.G. the next day of delivery, a technician came, inspected the fridge, and gave a job sheet stating the above faults. Which was forwarded to Flipkart several times and to L.G. customer care. The reply I received was that we cannot give you a refund, but we will repair the fridge for you. As per L.G., the return or refund policy is for 5 days, which I compiled by complaining within 2 days of delivery. Further, Flipkart's return and refund policy is 7 days. I complied by complaining within 2 days of delivery. Further, Flipkart says that after several calls, we will resolve it in a couple of days. Today, 10 days have passed, and I have been subjected to utter harassment by both Flipkart and LG Electronics. They have completely neglected the client. Sir, my question is: would the same person buy a LG fridge again with so many defects, in spite of the assurance, so I opted for a refund? Similarly, I paid amount to Flipkart; he is a responsible person to see that I got a good piece. Another thing: if I had to buy a fridge from LG, couldn't I go to the showroom nearby and buy it now that both are laughing and sitting straight with my money? Shouldn't I be entitled to a refund and charges be imposed on them for harassing and neglecting a client who is a senior citizen? Flipkart says go to LG, and LG says go to Flipkart. Sir, Flipkart hasn't sent a message saying he will resolve it, but orally he has said I have got the call recording with me. Further, all my mails to Flipkart were returned as there is no mail ID active; also, mail to CEO was returned. I got [protected]@flipkart.com and [protected]@flipkart.com from Google, but the IDs are inactive. Isn't it a fraud, whereas I emailed LG customer care, and their replies are with me? RNP[protected] RNP[protected] VCP[protected] Kindly trust the consumer forum and hope to get a refund . Also, I have paid them the amount of 23 days for this service. Thanking You Mahesh Hariram Talreja, [protected]@gmail.com, +91 [protected]

I have ordered "Action Athleo ATG-424 Lightweight and Comfortable shoe" through flipkart on 30th Sep 2023 and the product received on 10th Oct 2023, the fit is not good and i placed the return on the same day. the initial return pick up was scheduled on 13th Oct 2023, then no one was called me or nor came for the pick up and i again approached the flipkart customer care to enquiry about the return, then they rescheduled the return on 25th Oct 2023, after that no one has approached me for the return and on daily basis i updated the status to flipkart via tele calling / messaging, again rescheduled on 30th Oct 2023, this time also failed and no one contacted me or nor came for the pick up.

I fed up by putting the message through flipkart App, daily a new customer called and excusing to wait for 24hrs to 48hrs and stating that the problem will resolved.

But as on date, no action has been taken, it's almost 30days has passed, but no pick up and my money is on hold from flipkart end.

My order id - OD[protected]

Hi,
I ordered Boat Stone 1500 Speaker from Flipkart on 25th October 2023 and received on 27th October 2023 and I filed for return and replacement within 20 min of receiving the product as the product brand box was delivered damaged, Speaker received had several marks of been used, two aux cables and no charging cable and the literature along with the product was cramped. I sent them images and pictures and everything several times but keep on rejecting the issue raised with no significant answers as why it is getting rejected call them 7 times in last 10 days but they keep on rejecting what to do please help. Product amount 4523/-

I would like to report that I initiated a replacement request for my new Apple iPhone (Order ID - OD[protected] immediately after it was delivered on Nov 3. Despite numerous follow-ups through calls and chats with Flipkart support, supervisors, and technical associates, they are refusing to replace the defective product.

The delivered device has a confirmed manufacturing defect, as documented in the job sheet from Apple’s authorized service centre. Despite this confirmation, Flipkart is denying the replacement. As a premium account holder, I’m facing harassment from Flipkart’s support team, including call disconnections, lack of follow-up, and unprofessional behaviour. They also refuse to acknowledge the Apple-authorized job sheet. This situation serves as a warning to Apple customers buying on Flipkart.

Despite my persistent efforts since November 3, I have not received any resolution. The initial ticket was closed without my consent, and when I raised a new ticket, its resolution date was intentionally delayed until November 10, which is the last date for replacement.

This deliberate delay, despite proper documentation, indicates a passive refusal to approve the replacement. I urgently request you to end this prolonged denial and take appropriate action by approving an immediate replacement of the defective item. Failing this, I may be forced to seek shelter under legal recourse.

Looking forward to your swift response.

I had bought a laptop from Flipkart on 14oct, and I got my order on 18October, I had received a defective product, as it was flickering on arrival, so I had a call on the same day to customer care executive, and later I had asked by brand will have a technician visit at my place, so they had provided me a technician visit and the date is automatically increasing day by day at first it was 23rd october then 3rd November then 4th November and it is 5th and issue not getting resolved.

This is very pathetic by flipkart. This kind of experience was not expected by flipkart.

Order ID - OD[protected]
Contact - [protected]

If Possible i need to return this product as i don't want the laptop from this brand now. otherwise it should be replaced as soon as possible.

As I have placed IFB washing machine on Flipkart on 1Nov2023 (order id:OD[protected]. The product delivered me on 05Nov2023. The item is eligible for open box. After checking the product got damaged and I asked the delivery associate why it was happened like this he told that in transit the vehicle met with accident. So, I told the delivery associate to replace the item but without notifying me the product was cancelled. I called multiple time to the customer support but no one is supportive. please, look into the issue and replace the item instead of cancellation.

Flipkart

My account was blocked by flipkart in 2020 due to return of products. I also tried to connect with them but they didn't help and also not delink my documents such as PAN which are linked with the account.

I am a flipkart customer([protected]@yahoo.co.in) and i had got 414 Supercoins in my account based on my past orders.
On 31st October 2023 it was showing 114 Supercoins going to expire on 1st Nov 2023, so to avoid expiry, i wanted to use supercoins but on 31st October most of the vouchers and everything was showing as "Out of Stock" and was not able to use 114 Supercoins and had raised concern with flipkart and last date of resolution was mentioned as 3rd Nov but on 2nd Nov itself the issue was marked resolved without any resolution. My 114 Supercoins got expired and i now i would need refund of my 114 supercoins as it was flipkart issue and was unable to use supercoins.
Please action against flipkart.

Thanks

I have ordered laptop from Flipkart on 11th Oct 2023. It is almost 27 days yet it is not delivered. I want to cancel the order but support team told it is not possible. I have been contacted by delivery agent and they told delivery is not possible due to technical issues. What do I have to do to receive this undeliverable product or cancel this product.

I am a flipkart customer ([protected]@yahoo.co.in) and had got 414 Supercoins in my account based on my past orders.
On 31st October 2023 it was showing 114 Supercoins going to expire on 1st Nov 2023, so to avoid expiry, i wanted to use supercoins but on 31st October most of the vouchers and everything was showing as "Out of Stock" and was not able to use 114 Supercoins and had raised concern with flipkart and last date of resolution was mentioned as 3rd Nov but on 2nd Nov itself the issue was marked resolved without any resolution. My 114 Supercoins got expired and i now i would need refund of my 114 supercoins as it was flipkart issue and was unable to use supercoins.

Please action against flipkart.

Thanks

I have ordered an laptop from Flipkart on October 11 2023. It is not delivered till now and I have asked for cancellation from support team they said that it is not possible to deliver. Then delivery person called me and said that due to some technical issues product delivery is not possible. How can I cancel this non deliverable product or receive it.

I had buy a laptop from Flipkart on 12oct, and I got my order on 14 October, I had received a defective product, as it was dead on arrival, so I had on 15 October to customer care executive, and later I had ask brand to have a technician visit at my place, so they had provided me a technician visit and even technician was unable to start the product later that they provide me DOA certificate and sealed my laptop on 21 October.
From then I'm calling to Flipkart and they just saying me to wait and wait I had waited till the 1th November promise date that was provided by you all, even on that day I haven't got any response from your side, and then I had call any to customer care they told me to wait till 4th November, even on 4th November I haven't got any response. They always tell me to wait even after 22days .
That is very urgent product for me, I need this product within 2 days, please response to my mail, and provide me a resolution and my product.

Cyber Crime Incident
Complaint / Incident Details
Acknowledgement Number : [protected]
Category of complaint Online Financial Fraud
Sub-Category of complaint Debit/Credit Card Fraud
I HAVE PURCHASED A VIVO LAPTOP FROM FLIPCART WITH KOTAK
MAHINDRA BANK DEBIT CARD EMI ON 13 OCTOBER 2023 BUT WHEN
I HAVE NOT RECIEVED PRODUCT THAN I HAVE CONTACT THEM
ON20 OCTOBER 2023 BUT HE HAS NOT ANY VALID RESPONSE ALSO
HE HAS ACCEPTED THIS IS CYBERCRIME EVERY DAY I AM CALLING
HIM BUT NOT ANY RESPONSE

#Cyber Crime Incident
Complaint / Incident Details
Acknowledgement Number :[protected]
Acknowledgement Number :[protected]
I HAVE PURCHASED A VIVO LAPTOP FROM FLIPCART WITH KOTAK
MAHINDRA BANK DEBIT CARD EMI ON 13 OCTOBER 2023 BUT WHEN
I HAVE NOT RECIEVED PRODUCT THAN I HAVE CONTACT THEM
ON20 OCTOBER 2023 BUT HE HAS NOT ANY VALID RESPONSE ALSO
HE HAS ACCEPTED THIS IS CYBERCRIME EVERY DAY I AM CALLING
HIM BUT NOT ANY RESPONSE

LG TV received 11/10/2023 from Flipkart App.
Installation is free
That why I am waiting LG engineer
15/10/2023

When electricity is given to TV
Then internal screen damage is seen
Till date no any response by Flipkart
And LG brand

I have ordered one palazzo kurta through Flipkart and it didn’t delivered yet. Delivery status came in 25 th October 2023 as it got delivered. I have not received yet, I have raised the complaint regarding this issue and the problem has not resolved yet.they are telling they have delivered it by after getting the one time password.but I have not received in my number….Very very bad service of Flipkart and telling unnecessary resolutions……

Product didn’t delivered yet.

I placed an order on 14 october Poco c55 mobile. it was resheduled many times and lastly cancelled without my consent. order tacking id is FMPP[protected]. no response from courier side and flipkart side. such a awful experience to me, i never trust flipkart again, and i will never take this easily.

I am ordering the laptop for the 5th time and always getting daelayed and finally cancelled. From 13 oct i have been placing the orders and they are getting cancelled. Finally i am just done with flipkart. Flipkart customer care just answering the call and saying that the order will be delivered soon. Todays dte is 4th and my delivery date has been given 3rd. Flipkart is ####. Try to order from another sellers. I have been patiently waiting from 20 days. Try to deliver the order fast or else I will sue the company in customer court.