Flipkart Complaints & Reviews

Hi I ordered vivobook Asus laptop from Flipkart but there were display flickering and on off issue so I raise a return request but my reason for return was damage item and also packaging was worst because carton was unsealed when I got it because I don't know the details about it, but after pickup the delivery partner denied to approve further because reason doesn't match, so they told me raise another return request with defective reason...

Where fulfilling all the terms and conditions, i have to wait and request you for resolution. I have also contacted your customer care team with incident no.- in[protected]. As per your terms and conditions, customers, who submit the application form for flipkart axis bank credit card through your app and approved by axis bank are eligible for an additional rs 500 flipkart gift voucher if the whole process is completed between 25th...

We ordered our refrigerator 50 days ago, delivery got delayed due to that product got stuck in an area which was marked as red zone. We understood the issue and waited patiently. Later it came to our hometown but they didn't delivered to us when we contacted flipkart they haven't given proper response in time and fridge is moved out of our town. After 2 days they called and say it was a logistics issue, please cancel and re order your product, but we didn't accepted the same as there is much variance in price. Later they cancelled it without our acceptance. When we contacted them, they're asking us to re order. When we are asking about price variance, there is no proper response from them.

Company: flipkart product: mobile ordee no. Od[protected] date of order: 20 july 20 date of delivery 23 july 20 date of return 20 aug 20 amount 18499 as per the consumer he ordered mobile through flipkart and he said company delivered him defective product and he applied for replacement and company again delivered him defective product and when he contacted to company they blocked his account. And give response high number of returns in his purchased history. He said he didn't return any product expect mobile kindly check his account. I have allredy share dococumt to flipkart and i am not stisfy resolution with this grievance number: 2203829 plese help me plese take legal action on flipkart and i redy sends mail to flipakat on grievance. [protected]@flipkart.com they only one slolution plese help me plese is requst to you

Dear sir/madam,

I had ordered tecno spark power 2 misty
Grey, 64 gb from flipkart via - indiflashmart (Vendor of flipkart) on 22/08/2020.

The phone seemed great by looking at its specifications as given on flipkart but after receiving it dint match the quality like it was shown on flipkart compared to other phones in this budget so i applied for return on flipkart, they gave me an option of refund so...

I have ordered apple watch series 3 42mm aluminium case FMPP[protected]
on 22nd of august 2020 delivery was scheduled by ekart logistic and Flipkart on 25th aug 2020 and rescheduled on 27th aug 2020 but i am not getting any update regarding my delivery detail neither i am getting my delivery
Such an awful behaviour of flipkart people useless and worthless customer care people are sitting their not able to ans any single question

I am very disappointed with this behaviour

Hope i ll get my product earliest cz i have paid for that f product

Hi,

This is to inform you that I have recently purchased a G-Shock watch worth Rs/- 9000 from flipkart. I recieved damaged packaging plus a first copy duplicate product. I requested for refund as soon as I saw it. The customer support of yours keeps on giving the TAT but never take any action to resolve the issue. Now I have to pay the EMI for the watch which I dont even use it. Why should I pay for the false and defective product . This is going on for too long and yet no action has been taken except giving the TAT. I am not that rich person who can let go this amount of money. Please look into the matter seriously and take action as soon as possible.

I want my product to be returned and my amount refunded as soon as possible. Please see the attached images of the product I recieved. Here is my order number OD[protected].

Hi, I have a payment of around 3.6K which cross the 2500 threshold of EGV payment. My payment approved last month but still I have received any amount. Its been more than 60 days. I have also submitted the NON GST disclosure letter which also in pending status from long time.
I tried to contact them last month and few days back from website and their old email address as well and I haven't got any reply from their side.

Very incompetent service by Flipkart Affiliate.

Hello there

I got delivery of realme buds 2 headset black rma - 155 from flipkart on 23/08/2020 but the product was fake. Without any brand packaging and warrenty card. I complained to flipkart thay gave me date (26/08/2020) for issue resolve but they extended date to (27/08/2020) they did nothing on this complain. Product replacement period will be over on (29/08/2020).
I called and complain multiple time, they did not take any action now iam in a big trouble so i want my refund my money asap.

My order id - od[protected].
Transaction id - pzt[protected]llksc01.
Email - [protected]@gmail.com

I had ordered a phone on 21st august 2020
And the showed the delivery date as 24t august, then they updated it as 27th now the delivery date even has not been updated they are cheating me by giving false promises please look into the problem as i had bought this phone with the little money i had to attend online classes and they've been fooling me.

Hi Friends,

This is one of the incident happened to me recently with FlipKart.

I have ordered 40” television (OD[protected] for my grandparents from FlipKart on 5th Aug’20 and 8th Aug 2020 is the delivery date that they have provided to me. But on 8th Aug, i did not receive my Television.

After couple of follow-ups with FlipKart customer care, they have mentioned that I need to wait til 13th Aug to get a new delivery date. I did not receive any update from them. Later I have called customer care. This time they told me that they need time till 19th Aug to provide delivery date which is also did not happen. Now they have informed me that they need time till 26th Aug to provide a delivery date. This timeline also breached but there is no update.

This is one of the weirdest thing that happen from FlipKart. In India, people are under false impression that Flipkart delivers the product in time. But in my case they were not able to provide a delivery date in 20 days. Forget delivery of the product, they cannot provide me a delivery date. This is the response I have received from one of the so called e-commerce company. They do not have a proper escalation channel to address the customer issues. Though i had already paid money for product, they did not deliver my product. Flipkart cheated me big time. May be it is very small amount for Flipkart but it is my hard earned money.

Flipkart doesn't capable to handle Sellers. So i am not sure they are serving right product to us.

I would suggest all of you that whenever you want to buy any product from Flipkart think twice.

This may also happen to you. Please comment so that in future no other person will encounter same issue.

I have already given above complaint three times. Every time company told technical visit, but no one technician come at my house. Again and again company gave dates for technical visit only but no one took any action. I faced this worst experience so pls solve my problem.

Worst customer care from flipkart. Ordered laptop on offer. Delivery severely delayed beyond three weeks, custcare calls me and asks to cancel order&place new order (W/o offer). Commits via email to refund price dif[censored]pon product delivery.

As requested by flipkart agent (Mr. Sujith b) on 18th august 2020 via both email and phone, i had cancelled my old order (Order # od[protected] and placed a new order for the same product at a higher price. My new order id is od[protected], and it has been delivered to me. Intimated flipkart immediately. After a week of no response, now they bluntly refuse to refund the price difference! Cheats to the core.

I have ordered a laptop in Flipkart but no updates regarding my product after the product was shipped

Sir, we ordered poco m2 pro mobile on 21st august 2020 on flipkart, it should be delivered on 24th august, but they postponed to 27th august and today is 28.we still did not receive that product.when we call to flipkart customer care, they said it stucked in malur, banglore from 6 days

I live in seoraphuli hooghly, pincode 712223. This is a town where every seller ships to bcz this town is located in the main line and its close to kolkata
But I dont know why suddenly its showing in flipkart that everything I order is either out of stock or not deliverable for my pincode. Why is this happening?

Hello,

I have ordered "fabrify baby reversible round bedding tub set cum mattress" on 6th august. It was supposed to be delivered on 12th august. Regarding this delivery issue, i have contacted the customer care. There are around 8-10 calls made for this issue to the customer care.

Initially i was promised that the product will be delivered by 17, then 20, 21, 22 and 24, 26, 27 and now 31. These are all the dates i was told that the product will be delivered.

I am not getting the cancel order option and the same goes with customer care as well. Because it is with the courier facility. They are asking me to cancel the order once the wish master calls me. I totally lost hope whether the wish master will call me or not.

I would request you to intervene and assist me to atleast get my order delivered asap. And take strict action for the delay in the order delivery. Even i asked for a senior member for a call back to explain the issue related to the order delivery. I have not received any call yet.

Regards,
Venkatesh

Ordered a bed worth 34k (Od[protected] on 7th august and the product was delivered on 20th august.

We raised a complaint on 21st that the delivery status has not yet been updated, please update and send for installation.

We also then uploaded all proofs of the delivery.

Since the status is not yet delivered after 9 days of delivery, the product is getting damaged and we cannot return/replace the product nor the installation has started.

After following up 100s of time, call, mail etc, the customer executive is only making due dates extension starting from 25th august, 26th august, 31st august and now 3rd september.

After requesting several time to ask senior executive to call back, no call received, neither any solution provided,.

Status of the product is still not delivered and hence no installation started.

Customer issues are not addressed properly.

I only want the status to be reflected as delivered so that further action can be taken.

I have bought a phone from flikpkart in 18august 2020 for whuich i paid 13999 rupees in advance. Tge expected delivery date was 28august but yet the product us not delivered, they also provided wrong information about courier partner they are showing e com express as their courier partner and shipping product by ekart flipkart also provided wrong tracking id and when i complaint on twitter tgen they provided true tracking id.
My tracking id isfmpp[protected]

Boat stone 190f 5 w bluetooth speaker X16ZVTR HDN 85182100.
OD[protected].