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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 899

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S
Sujit Madiwal
Sep 22, 2020
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I had ordered a smartphone on 21st September 2020 and paid through Google Pay. The amount got debited but the order did not get placed on Flipkart. Tried to get in touch with them but it's always an automated reply telling the refund will get done soon. But I need my money back immediately. Order ID : OD[protected]
Flipkart customer support has been notified about the posted complaint.
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    Megana20
    Sep 22, 2020
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    I ordered an mobile phone on sept 21. Money got debited but the order is not placed.
    Flipkart customer support has been notified about the posted complaint.
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      S
      Sep 22, 2020
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      I have bought a 55 inch motorola tv exchanging with my old tv. Now flipkart has no clue on installation, they just keep on telling wait for another 48hrs from past 3 days.

      When i want to return tv they are not accepting it and not installing it, and no tv at home.

      This is literally harassment
      Flipkart customer support has been notified about the posted complaint.
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        V
        vijay sangle
        Sep 22, 2020
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        Address: Banglore

        I was cancelled the above order but i am not getting refund from flipkart.
        For these concern i had already complaint on flipkart help center but still issue is not resolve & not receive refund.
        Flipkart customer support has been notified about the posted complaint.
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          Roshan Jacob Nediamthette
          Sep 22, 2020
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          I had ordered for two pack of 3 wildcraft masks and one pack of 7 wildcraft masks. (Total of 13). Unfortunately i received only 4 masks in the pack of 7 but in the tag it's mentioned that it's pack of 7. (Recieved only 10 masks instead of 13).
          Flipkart customer support has been notified about the posted complaint.
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            P
            Sep 21, 2020
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            I returned my mobile on 17/9/20 and refund maximum date was 18/9/20 and after complaining continual i got next date for solutions and now waiting for 5 days still the solution is no where to get
            Just for 5 minutes refund transaction processing flipkart taken five days and still refund not provided as per the govt. Policy flipkart violating the policy

            And after contacting in email and customer care number still the refund not provided within 24, 48, 72 hours it's more than five days

            The given timeline continuously extending everything having the limit and as per the govt policy flipkart violating the limit

            It's last request from my side to provide the refund and not create the mental pressure on me

            Order i'd - od[protected]

            Without providing refund flipkart marked it as refund
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your Realme X2 Pro (Neptune Blue, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 24499/- has been completed on 17 Sep 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
            Sep 26, 2020
            Updated by [email protected]
            Are you insane Flipkart my mobile cost me 29999 and already written above that 24499 already received what you did with my 5500 rupees

            Fraud and fake promise I don't need here you 5500 rupees why not credited to me just tell me about that

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              Manoj Zala
              Sep 21, 2020
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              Address: 7b, vardhman park, new kosad road, amroli, surat

              When ever i try to forgot my password and enter otp then enter password to set.. It says - unable to update password. Please retry.
              Flipkart customer support has been notified about the posted complaint.
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                E
                Ev yeptho
                Sep 21, 2020
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                Address: Henry martyr institute

                Dear sir/ma'am
                As informed by the central government, i want to request to proceed my refund.
                I booked my flight (3times) on flipkart
                Booking id ff[protected] on march 19
                Booking id ff[protected] on march 19and
                Booking id ff[protected] on march 7 under the name litho thonger.
                My flight was canceled due to a pandemic. If you can kindly refund my money and canceled my booking as fast as possible.
                Flipkart customer support has been notified about the posted complaint.
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                  J
                  Junuser
                  Sep 21, 2020
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                  Website: Flipkart.com

                  I have booked a flight to dubai from kochi on 18th july on flipkart by flydubai airlines. The airlines emailed me that the flight got cancelled and if i want refund please cancel the booking. I cancelled the bookimg and they put the cancellation request pending for 2 months and everytime i call they will say that it will be credited in seven days. They are cheating me. Its been months and they are teasing the whole community. I am sharing a screenshot of the cancellation bar of the flipkart. Booking id also mentioned on it. Please check it.
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    raz
                    from Bengaluru, Karnataka
                    Sep 21, 2020
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                    Purchased mobile on launching first day paying 19999/- rs,
                    After purchase got switched off twice and when files complaints technician visited and again same problem after 48 hr once again auto switched off.
                    Flipkart is not taking responsibility and telling sellers and we told seller i[censored]r not responsible than why your selling mobile and taking money from us.
                    We have our hard money and i cant take a product whos performance is not up to the mark as back panel getting vibration and getting up and down when pressing how third class product your selling taking 20000 from customer.
                    And how consumer can know practically when taking product on launching day.
                    So third class policy flipkart is having in own favour and totally against consumer.
                    I want to return third class product you supplied as taken on launching day only and filed a request on same day why u should take faulty not having performance up to the mark by paying so much of my hard money.
                    Why you didnt mentioned its faults if you dont want to take return.
                    So third class company having self made own policies totally against consumer.
                    Doing metal tortured by telling same thing again n again and sending technician again n again and erasing my data.
                    So kindly help to tell them to take return of handset.
                    My order id is order id - od[protected] purchased mobile on launching first day paying 19999/- rs.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 22, 2020
                    Flipkart Customer Care's response
                    Hi, We're sorry to hear that you're facing issues with your Realme 7 Pro (Mirror Blue, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
                    Sep 22, 2020
                    Updated by raz
                    Thats what i am telling how third class technician he is self made declaration from your technician and your Flipkart website .
                    How you your self given declaration for my problems ???
                    Who had given you and your technician power of attorney of customers .
                    So radiculous and so irritating everyone is seeing and knowing how mentally your playing with customers.
                    Sep 27, 2020
                    Updated by raz
                    So third class company self declaration issue resolved who called me and asked me weather issue resolved or not self declaration 420 company irritating and doing mental hazard.
                    Oct 01, 2020
                    Updated by raz
                    So third class company made self declaration and told issue resolved never ever asked, so many problems now getting heated so much so third class service, want to return pls help wasted my amount
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                      S
                      sanjaylu007
                      Sep 21, 2020
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                      Hi team.

                      I have ordered green lekera backdrop refelctor from flipkart which is need to be delivered by 15 sep as it was showing whie tracking my order. But then the delivery timeline is changed.

                      After talking to customer care they told me your order wil be delivered by tomorrow but now 3 day days completed and they are not sure about the delivery expected date.
                      Product is not shipped yet they are only wasting my time.

                      My order number is od[protected]
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 22, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Sambit_Lucky
                        Sep 21, 2020
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                        I am a flipkart plus customer and continuously shopping since 5 years. Every time they do have some problem with the order. Since yesterday onwards, they are doing some fresh and unknown business. Here is the details:
                        1. There will be no details in the product page that the product is not available.
                        2. You will add to cart and order the product by paying certain amount.
                        3. They will deduct the money and cancel the product immediately.
                        4. They will return the money after 9 days.
                        5. You won’t get the product and money will be with them for investment to earn interest.
                        6. The customer care team saying they have limited stock to full fill everyone needs. So here is the question, I am ordering for the first time and they are cancelling it then what are they doing with others.

                        I tried to communicated with them several time but they are not responding correctly.

                        I asked for seller policy where they mentioned the details and they did not share the details. One of their consumer call representatives used very bad language and communications was absolutely rough. Now clarify whether you will unblock me from these type of issues so that I can use my supercoins and leave from Flipkart forever.

                        Order id:
                        1. OD[protected] where the journey started, first product which was canceled that is:

                        Dr Physio (USA) 1021 Full Body Pains Relief Massager

                        2. OD[protected] all product got cancelled.

                        Then I tried same product multiple times but same issue.

                        3. OD[protected]
                        4. Order ID - OD[protected]
                        5. Order ID - OD[protected]
                        6. OD[protected]
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Sep 28, 2020
                        Updated by Sambit_Lucky
                        I have tried after 7 days and placed few new order and again the same issue was observed. All the products and orders are getting canceled with in fractions of second. What is the issue now? Am I blocked as I raised a complaint here?

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                          kaust94
                          from Hyderabad, Andhra Pradesh
                          Sep 21, 2020
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                          Resolved

                          I purchased the marq by flipkart 20 l solo microwave oven (Mm720cxm-pm /mm720cxm-pmt, pearl white/white) on delivered on dec 09, 2019.
                          Because of the extreamly poor built quality, the internal cavity is full of rust and coating falling apart in 9 months.
                          I have attached invoice copy, pictures of the product condition.
                          I have also attached the picture of my 3 yrs old ifb microwave (Silver) for comparison.
                          I raised concern with marq warranty team, they raised 3 technical tickets to jeeves for technician visit.
                          Technician clearly mentioned that there is no part replacement that can fix the issue.
                          The whole microwave needs to be replaced for resolution.
                          I kept on contacting marq warranty support and they create same technical ticket again and again and there is no resolution since 9th dec.
                          I have attached my email communication with marq and the jeeves technician ticket screenshot mentioning rust issue cannot be fixed.
                          I need this taken care of immediately as i am trying to get this done from 2nd september and on the 28th sept i am going out of station for 2 months and the warranty will run out in dec 20.
                          Oct 6, 2022
                          Complaint marked as Resolved 
                          The faulty item was returned and I was provided full refund.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 22, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Sep 22, 2020
                          Updated by kaust94
                          This has begun on 2nd sept and 20 days are over.
                          Still Flipkart is in the "going to assist soon" mode.
                          Sep 24, 2020
                          Updated by kaust94
                          NO CONTACT, NO UPDATE, NO ASSISTANCE YET.
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                            vikas_111
                            from Gurgaon, Haryana
                            Sep 21, 2020
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                            A fraudulent act by flipkart.

                            Attached is what i received.

                            Issue:
                            I have ordered 3 steel bottle but instead i have received one single plastic bottle. This is a case of fraud on your part where you have delivered wrong item.

                            I have raised several request regarding replacement of product but every time replacement request is approved but delivery person always refuses to pick up the old item as well as refuses to deliver the new item. And suddenly every time replacement request gets cancelled automatically without any intimation. This is really a case of harassments to customer. Its now over my head as this issue is long pending.

                            Please return the product now as i can't wait for the replacement anymore.
                            Now don't say 7 days return period is over, when you are taking 10-12 days to replace and still don't deliver the item. Then automatically 7 days will be over.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 22, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                            Sep 22, 2020
                            Updated by vikas_111
                            Order id OD[protected]
                            Order id OD[protected]
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                              H
                              Havewala
                              Sep 21, 2020
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                              Address: FLIPKART

                              Order no. Od[protected]

                              First payment "failed", so i paid second time, and got the product. Bank has debited twice, and flipkart denies.

                              Bank has provided both payment details:
                              09/08/2020 — 1994 — ib[protected]
                              09/08/2020 — 1994 - ib[protected]

                              When i ordered, i received an email from [protected]@flipkart.com on 9th august. But when i complained about the double debit on 2nd september, i received an email that "the email id [protected]@flipkart.com is no longer in use". Cleverly, it does not give the new email id. The website does not provide any email id for complaints!
                              Email to owner, sachin bansal, too, is ignored.
                              This happens only when you buy small value product, so it seems to me that whoever is doing this is targeting small value orders in which the victim will not find it worthwhile to fight.
                              But i will fight and recover this small amount.
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                Vaibhav7597
                                Sep 19, 2020
                                Resolved
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                                Resolved

                                My account was blocked in august and i was not able to make payment of my paylater for august. I had raised the issue on 27th august and they had sent me the link on september 15. Almost 20 days later. I paid and after 3 days they are send me mails regarding 200rs due for penalty.
                                Why should i pay for penalty, i have been contacting them on this matter from august 27 then why did they send me link on 15th september. Its flipkart's fault and now they are asking me to pay for the penalty too.
                                I have already paid my due on 16th september and now they are mailing me for 200rs penalty
                                Please resolve the issue
                                Sep 28, 2020
                                Complaint marked as Resolved 
                                They have waived off my penalty fee amounting rs 200.
                                Flipkart customer support has been notified about the posted complaint.
                                Sep 21, 2020
                                Updated by Vaibhav7597
                                PLEASE REQUEST FLIPKART TO CONTACT ME through call on this issue. they havent mailed me yet
                                Sep 21, 2020
                                Updated by Vaibhav7597
                                at least flipkart should contact me on this issue, at least send me a payment link to pay for due amount because i am not able to pay through the link they had sent me alongwith the statement(because my account has been closed).
                                Verified Support
                                Sep 21, 2020
                                Flipkart Customer Care's response
                                Hi,

                                We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                We are sorry to hear that you’re having issues while using Pay Later services.

                                We’re writing to you about the total overdue amount for ‘Flipkart Pay Later’.

                                To avoid the lending partner from taking any legal action, please pay the total overdue amount of Rs.2331/- by clicking on this link provided here
                                https://rzp.io/i/kk4xmXJ

                                We would like to thank you for your understanding.
                                Sep 22, 2020
                                Updated by Vaibhav7597
                                Dear Flipkart,
                                I have already paid for month of august.
                                My concern is regarding the late fee being imposed on me
                                Flipkart had sent me the link on 15th september and I had paid for that on 16th. Prior to 15th no link was sent to me regarding the payment, then why should I pay for the late fee its flipkart's fault not mine.
                                Still if you can send me the payment link for the late fee within a week, do send me I'll pay that too. I you can't then i will file a case against you in consumer court. So I am giving you 7 days. 8th day is mine, I will knock the door of consumer court.
                                Verified Support
                                Sep 30, 2020
                                Flipkart Customer Care's response
                                Hi Vaibhav,

                                Thank you for writing in.

                                We are sorry to hear that you’re having issues while using Pay Later services.

                                We certainly understand your concern.

                                We are sorry to inform you that the penalty once levied for late payment of your ‘Flipkart Pay Later’ transactions cannot be waived off.

                                We would like to thank you for your understanding.
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                                  Vishesh Didwaniya
                                  Sep 19, 2020
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                                  I ordered 2 hynix ram on 20 aug 2020 but instead received only 1 ram that too a kingston ram rebranded as a hynix ram. When i raised the issue with flipkart they rejected my return request and blocked my account too. I have ben following up with flipkart from last 1 month but in vain. I am not getting any response from their end.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Navi chhina
                                    Sep 19, 2020
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                                    Hello team

                                    I bought a new ac on 14 sep, 2020 worth 35, 999/- on flipkart. Flipkart sent the wrong product - different model by same company but worth is 2000 rs lesser - 33, 999. I have requested for the replacement but flipkart is not having stock of ordered product so i requested that i'll keep the delivered ac however kindly refund me the difference of the products which is 2000. Flipkart denied the request. After that i agreed and requested for the invoice of the ac so that i can claim for warranty in future. This ac is for my mother's bad health and doctor recommended her to keep in cool environment as the weather is humid.
                                    So i decided to live with current product but i have right to get the invoice of the product being the consumer which flipkart is not fulfilling.
                                    I am keep requesting the invoice of ac by calling and sending repeated emails to flipkart customer care but they are always giving me timeline of 24-48 hours everytime and now 5 days are passed.

                                    I am being mentally harrassed now as it's costly product and warranty will only be provided if invoice is handy.
                                    Kindly help.

                                    Details:
                                    Order i'd:- od[protected]
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 21, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      pankaj gurbani
                                      Sep 19, 2020
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                                      Address: Apna Wala The Raymond Shop , Phool Galli bombay bazar khandwa

                                      Dear sir, i purchase a phone from flipkart on 10 sep it got deliverd in 13 sep from that day the phone screen is blinking, i placed a return request but every time they are cancelling my request my giving the reason issue solved after tenchisian visit, as i am facing the same problem again and again .Kindly plzz help me out i haved placed 4 times the request i am really fed up.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Amitinvincible
                                        Sep 19, 2020
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                                        My order order id: od[protected] its not yet shipped. The tracking status is stagnant. Do ship it as soon as possible. Else please let me know so that i can cancel it.
                                        Flipkart customer support has been notified about the posted complaint.
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