Flipkart Complaints & Reviews

Hi team, i have ordered the mobile redmi note 7 s on 15 th october 2019 and delivered on 21 st october 2019. I have taken on offer and under emi options on my credit card. Recently when i cross checked, bank officials informed flipkart not converted payment options into emi and total amount have taken in a single payment. This causing financial burden, please look into this and resolve

Hello,

I have placed an order for buying Realme Narzo 10A during the Flash sale on 19th of June 2020. However the amount of Rupees 8499/- has been deducted and it shows flipkart account has been credited with the same amount. I did the payment through UPI. The order status shows "Pending from Bank End"

It has been 3 days now, I have called customer care and registered the complain still no update has been provided and thrice the call was disconnected when I was trying to explain my issue.

I want my Money refund as soon as possible. Also I am a plus member of Flipkart and never expected this kind of poor quality service!

Regards,
Yaser Bhavnagri

Flipkart has the most pathetic and non-functional customer support and services departments. These departments are filled by sweet talking non functional people who knows how to say just one thing: "we are working on your issue and it will be resolved by tomorrow". This tomorrow just never comes. I had purchased an o-general air conditioner order id: od[protected] from flipkart on 03 june, 2020 and was delivered to me on june 11, 2020. I didn't got messages from flipkart services for any installation, when i tried their customer care they asked me to wait till 16 june 2020 as it was mentioned on their portal. On 15 june 2020 i got call from no. [protected] these people said that my installation request didn't got raised when my product got delivered and now they are doing this and issue will get resolve in some days. I asked her how can i contact them again on the updates, then the person gave me wrong information. On calling their customer support about issue and what he has reported - or what you claim is a big fat lie. As usual, i got a very apologetic, sweet person on the phone who promised to escalate the issue and wait for another 48 hours. Promised that they are escalating the matter and my air conditioner will be installed on the next day. After a while, i got another status in my order from them saying - "we are working on your issue". Since then, i have been trying to constantly call them and send emails to them. My emails remain unanswered and on phone, i always get an answer - "we are very sorry and the service will definitely be complete by 'tomorrow'". Well, tomorrow never comes the air conditioner is lying in my living room since 11 days now. If i open it myself or try to get it installed by someone else, who will take responsibility if something is wrong in the package i have received? What if the delivered air conditioner is faulty? Flipkart will simply raise their hands and say we are not responsible. My money and space is blocked since all these days and i could not use the air conditioner during the really hot days here in uttar pradesh meerut when it is really required. Will flipkart take any responsibility for this? I have fianlly written to them that i will now have to go to consumer court against them and if flipkart does not set things right, i definitely will. Friends, please share this message as much as you can so that all flipkart customers knows what kind of an organization they are dealing with.

Hi team,

I have been following up with flipkart since the day i received a damaged cooler that i had ordered from this useless site-flipkart.

I had initially opted for replacement, however they gave me a replacement date of 20 days. So then i cancelled the replacement request as there was no use of a cooler after summer ends.

Now when i asked them to give me an option for putting in a request for return, they took 1 week's time and then also they said they have to do it manually.

Since then it's been 21 days and i haven't received any response from them

Such a pathetic company is flipkart.

I would want to file a consumers complaint and sue them for damages and harassment caused.

Thanks

Hello flipcard..

I ordered 2 items from your site. Ordered completed by debit card (Online payment) the amount was also cut through account.. But the confirmation not yet done from flipcard..

Please solve my issue as soon as possible.

Thanks,
Priyanka

I purchased marq 1.5 ac from flipkart which was delivered on 12th june but installed on 16th june, that too even after personally visiting the jeeves service centre. The flipkart team and jeeves both are very unresponsive. Although, ac got installed and i had to pay hefty amount of rs 4100, just for installation and they were overcharging the amount for copper pipe and when this is said they were saying that if you don't get it, i won't get...

When i orderd my product it was shown as no cost emi but still my bill created with interest charges and gst per month i’m very disappointed with flipkart and when i contact my bank then agent told me your interest charged by flipkart because he’s not applied no cost emi on your product help me

Hey i ordered a cycle form flipkart recently and i mad the payment after i placed the order through my card but it shows that the payment is being processed but the amount has already been deducted.

श्रीमान जी, उपभोक्ता मोहम्मद अनस ने आपकी सेवा कम्पनी flipkart से दिनांक 16/06/2020 को matrix कम्पनी की एक कॉस्मेटिक किट मंगाने के लिए आवेदन किया था जिसकी आर्डर संख्या - od[protected] है | आज दिनांक 21/06/2020 को कम्पनी द्वारा किट उपलब्ध कराने से पूर्व रुपए 370/- का नकद भुगतान उपभोक्ता द्वारा कर दिया गया | किट की पैकिंग को खोलने के बाद उपलब्ध कराये गए चार वस्तुओ में प्रत्येक वस्तु वास्तविक matrix कम्पनी की ना होकर उसकी डुप्लीकेट रूप में उपलब्ध करायी गयी | जिससे उपभोक्ता एवम उसके संबंधियों को flipkart की सत्यता पर संदेह होने लगा है | उपभोक्ता चाहता है कि किसी कानूनी कार्यवाही को करने से पूर्व उसके रुपए 370/- का किया गया भुगतान उपभोक्ता को वापस कर दिया जाए |

Name - mohd anas
E-mail - [protected]@gmail.com
Contact no - [protected]

Truenet commerce not deliver poco x2 to my address (Pin code 328021 bari dholpur) please deliver to my address. Flipkart show that out of stock this address

Hi all -

I purchased stainless steel modular rack from flipkart on 28 may 2020 and it got delivered on 3 june 2020. Further i raised return request with reason high price charged for the product. The pickup person came for the collection of product but since the product was branded as "kitchking" and the seller description is 4ten so the courier person did not picked the product saying that the product name is not matching although the product is exactly same. So i contacted customer care on 16 june 2020 and he/she asked me to cancel the return as the reason should be different brand instead of high price charged. Further they asked me to wait for atleast 72 hours so that the system gets updated with the cancellation and then asked me to contact back after 72 hours.
I contacted again on 21 june 2020 to customer care for the return but now the whole picture changed as the customer care saying that the product cannot be returned now as there is 10 days return policy which is lapsed. I asked to connect with senior executive "rahul" and he also said the same thing. But where is my fault? I raised the cancellation request on time, again contacted customer care for the help as the pick up person was not taking the product and finally contacted again to customer care for the return.
Not sure but its all the fault of flipkart as the seller has mentioned incorrect brand name in their description. Product price is high as compared to other seller on flipkart as order similar product from other seller on flipkart itself. Customer care not cooperating as i followed their instruction of return that too with the specified time limit.

I booked a redmi 8 mobile on 20 th june.. My product has shipped.. But today this seller cancelled my product..
Why this seller cancelled this product?
If they have limited stock so, why he take many number of orders?
I waste my time to order this product. Because this product is so awesome..
I want my product back..

Hey flipkart
I have ordered redmi k20 pro from truecomretail and paid money online but it was still not showing ordered is confirmed or not so i request you to please refund my money back.

I have purchased real me xt from flipkart on 29 oct.2019, recently its touch not working so i visited service center on 2 june and got call from on 3rd june that my issue was resolved and when i visited at service center they told me that invoice imei no not matching with mobile imei then i called realme and they told me that contact flipkart. I have contacted flipkart on 4th june and till not every time they are saying that please wait 24 to 48 hr form 4 june.

Its been almost 15 days i am waiting for issue solution.

My account is blacked almost 3 weeks back without any intimation like mail or message with reason.
I called customer care nearly 15 to 20 times about this issue. Customer care people told like there technical people will contact me back. Still no one is contacted.
If i asked same think to the customer care people they will put my call on hold and they will disconnect my call. It is happened almost 5 times.
Some times they told that they already sent a mail but i didn't receive any mail that one also i already told them.
Always customer care people told same dialog they will resolve but no one is take care of that.

Hi sir,
I purchased an i kall tablet for my daughter from flipkart under to order no: - od[protected] on 04th june 2020 for 4999/- inr which was delivered on 07th june 2020. As the product was defective i started raising the complaint with flipkart customer care on the same day where everytime flipkart customer care executive assured me that it would be picked up and refund would be generated. Some of the return ids are[protected] and[protected] raised by me. These refunds were rejected without any information to me and when i asked about it they shared product is ok and can’t be refunded.
As the product was defective, i persisted to return the product and kept on calling flipkart customer care and every time your team conveyed that return is in process and it was rejected earlier due to a system error.
Now when i call them they hear my complaint and then say please hold for a minute and disconnect my call. Even few executives have used a foul language which is not at all acceptable and is attack on modesty of a woman.
I am reaching out to you to provide solution to my problem, false commitments by your team and indecent language used by your team.
Looking for your help for an early resolution.
Thanks,
Arti dua

My flipkart plus account has been blocked on 06 jun 2020. Company saying it is done by number of high return. Basically, i ordered flipkart smart buy towel near about 10 pc but i received every product defective and full of soiled and very old stocked so i returned it. Due to block my account, i'm not able to pay my pay later dues. Because of this, they are adding penalty every day. I contacted to customer care many times but no one could help me. I hate this company.

There is one advertisement circulating on facebook which lookes like flipkart sale going on and selling cheap products. It's fake website. Please take action against facebook and flipkart fake website.

https://www.facebook.com/[protected]/posts/[protected]/?sfnsn=wiwspwa&extid=N43m...⇄

Flipkart promised to pickup the cycle on 20 june and refund the amount next day
Inspite of reminding time and again no response at all. Their customercare no. Is also not responding
Kindly look into the complaint

I received wrong item in place of original item with bill.

I received airpod in place of sparx shoes with bill of shoes attached on packet.

My order id: od[protected]

Please refund my amount.
Thanks