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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 989

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N
Naresh Kumar SR
Jun 2, 2020
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I have created flipkart account few years back with a mobile number [protected] few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otp are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. So i can't able to update my mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
My flipkart email id [protected]@gmail.com
Aug 2, 2020
Complaint marked as Resolved 
2 years before i loat my mobile. So when i try to update my new number in flipkart with existing number. Its sending otp to old number. So i can't able to change my number, old number got lost. Old number :7094747298 New number :8861882868 Registered Email Id: [email protected]
Flipkart customer support has been notified about the posted complaint.
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    Kri_tika007
    Jun 2, 2020
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    Website: Flipkart

    I have ordered a set of 4 shampoos, out of which they have delivered only 3 shampoo.
    I had called the executive to complain about this issue five times. They always tell to wait & never gives response to solve this problem.
    They have taken the money for whole product but had delivered only few.
    They cheated us. They always do this & doesn't give response after that.
    On top of that when u call the executive, they tell u to hold & suddenly cut your call.
    Flipkart customer support has been notified about the posted complaint.
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      Yasnim
      Jun 2, 2020
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      I tried to order olay cream 399 and kid mask 200 total 599. I initiated internet banking payments. Amount got debited but order does not placed. Again i tried doing the order it got successful. I do not see any refund till now for the 1st transaction attempt. See the bank statement attached. Kindly do the refund.
      Flipkart customer support has been notified about the posted complaint.
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        praveen12885
        Jun 2, 2020
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        Address: Shaktinagar, sonbhadra (up)

        I am order seagate barracuda 2 tb desktop internal hard disk drive (St2000dm001) rpm=7200, on 23.05.2020 & delivered me seagate barracuda 2 tb desktop internal hard disk drive (St2000dm005) 5400 rpm speed, item is showing no return policy, but item is not my description fullfill. I am return request through customer on 29.05.2020. My return canceled & account blocked on 30.05.2020 23.00pm.
        Aug 6, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2020
        Flipkart Customer Care's response
        We'd like to let you know that your recent order OD[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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          Shariz
          Jun 1, 2020
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          Have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
          Flipkart customer support has been notified about the posted complaint.
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            Shariz
            Jun 1, 2020
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            Address: [email protected]

            I have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
            Aug 13, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 03, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              Ashique Ali Bablu
              Jun 1, 2020
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              Address: Ashique Ali 117 ka Bhulia Bazar,Bhagat Tola Utter Pradesh, Madarsa azad islamiya bhulia bazar. Kushinagar District Uttar Pradesh - 274409 Change Phone number: 9935821239, 9793851601

              I bought baby study table and chair, which was to be delivered on may 29. Still not done yetdelivered
              Flipkart customer support has been notified about the posted complaint.
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                RohitChani
                Jun 1, 2020
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                I ordered realme 6 pro (Lightning blue, 64 gb) mobile on 21 may 2020 product is deliverd on 27 may 2020. Realme 6 (Comet white, 64 gb) is in the delivered box. Mrp of realme 6 pro is 17999/- & mrp of realme 6 is 13999/- i placed return request on 27 may 2020. No respose from them till now.
                Order id - od[protected]
                Refund requested refund id:[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  M
                  matha1989
                  Jun 1, 2020
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                  Now a days Flipkart coming in a big brand cheater list. Since I ordered AC before placing order it self checked expected delivery date as 28th May 2020 but today date as 01/Jun/2020. I am calling daily basis to their customer care number [protected] they are simply telling they don't have update on the product status they forwarded into respective back end team. After that also i did not get any update note here i paid full amount to them.

                  Order Number : OD[protected]

                  Please make this company in one of the cheater list and escalate it to flipkart.

                  I tracked in EKART logistics page too displaying it arrived near by Hub(Sivakasi) on 26th May 2020 12:25 PM as per EKART logictics page tracking . I went directly to sivakasi on 01st June 2020 today since it is very near by my delivery address, why they didn't delivery it and asked them they said there is no package they received from their end.

                  So i came here to raise customer complaint here to escalate it, COVID-19 time money itself a big problem for us. But i paid full settlement for them to get a product they are irritating me and creating hyper tension to me in their customer care people answers.

                  Please review attached screenshots and do a needful action with flipkart.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 02, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jun 06, 2020
                  Updated by matha1989
                  Received some emails and sms texts like resolved by 2nd Jun, 4th Jun, 5th Jun, 6th Jun and today(6th Jun) I got again sms/email as like will be resolved my issue on 8th Jun 2020. But my order placed date as 24 May 2020 and at placing order the expected delivery date as 28th Jun 2020. Now the dates gone and keep going I did not get my product which is ordered with full payment. I needs quick solution on it.
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                    V
                    Vivek@721721721
                    Jun 1, 2020
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                    Resolved

                    Ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart cancel return request saying that the seller will not be able to fulfill your return request for the item.in case you need any product related assistance plz contact the brand.
                    I want return as product is not same as shown in pictures. Plz help
                    Mob. [protected]
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 02, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      Vivek12345678
                      Jun 1, 2020
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                      I ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart delaying the matter saying we will get back to you later i'm facing so much trouble and harreshment i never face soo much trouble as i face since 8th march first they said due to covid 19 we are unable to help you now they said the return time period is over.
                      I want return as product is not same as shown in pictures. Plz help
                      Mob. [protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        abhishek mahapatra
                        Jun 1, 2020
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                        My flipkart account has been deactivated due to more number of cancellation.
                        I am sorry for this and i will not repeat the same. Please reactivate my account.
                        Please. I request for reactivation of my account.
                        Flipkart customer support has been notified about the posted complaint.
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                          Kamleshmehta.cg
                          Jun 1, 2020
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                          I booked tickets from Pune to ranchi via Bangalore due to government rule flight cancel and i got the amount in use credit sell while i try to book other flights and use the credit sell unable to use

                          How to use that amount

                          You will find tickets details.

                          Already try connect with them over phone ca no solution can you please help me out.
                          Flipkart customer support has been notified about the posted complaint.
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                            Anon1234567890
                            Jun 1, 2020
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                            Resolved

                            I have a flight PNR: ALBZ6N through Flipkart for an Indigo flight which was cancelled. The amount was blocked by Indigo as a credit shell. But I am unable to use it on Indigo as it says I have booked through Flipkart. Flipkart has no option to use the credit shell of Indigo as MMT does and is not responding to any of my emails or calls in this regard. There are also no policies for usage of credit shell on Flipkart. I want Flipkart, as the travel agent, to process my credit shell so that I can book an Indigo Flight.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 02, 2020
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                              Kamaldeep Duseja
                              Jun 1, 2020
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                              Tried calling toll free no and also e mailed the invoice that clearly shows discrepancies but e mail was not received as the add has changed and customer care is sending msgs of not being able to contact which is just a sham
                              Kindly resolve the matter
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                sachin_baluni
                                Jun 1, 2020
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                                Hello sir,

                                My name is sachin baluni i have registered my flipkart with [protected].

                                Flipkart block my account and give a reason to me that i return products, one thing i want to clear with all the marketplace that if we don't get the thing which i paid for then obviously we are able to return the product with in the return policy days.

                                Thanks and regards
                                Flipkart customer support has been notified about the posted complaint.
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                                  Anusuya Tudu
                                  from Muzaffarpur, Bihar
                                  Jun 1, 2020
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                                  Address: Raigarh

                                  I have done payment twice, first one being technical error transaction named orthpg 365287flipkart mumbai. Please look into the matter. And return the money.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    HarshTomar
                                    May 31, 2020
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                                    I ordered a bajaj majesty mx3 1250 w steam iron for 1049 with cash on delivery feature i received the order but did not like did so i appiled for returning the order and the flipkart person came and took the back but since then i have not got my refund and now the order is also not showing in my orders. I have no clue as to what happened to my order and my refund. Please help.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Sujanta Pal
                                      May 31, 2020
                                      Resolved
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                                      Resolved

                                      Address: Flipkart
                                      Website: www.flipkart.com

                                      Sir

                                      I have not received the refund of around[protected]from flipkart for products returned in the duration of oct nov 2019.when i cal the customer care they ask to contact bank and state bank says contact seller.its been 7 months i m struggling fr refunds pls help me.

                                      I am attaching pictures o[censored]nrefunded items and also bank statemnt with no refund on these products.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      May 31, 2020
                                      Updated by Sujanta Pal
                                      All order Ids not refunded.

                                      1.OD[protected]VAN HEUSAN CHECKERED MENS SHIRT rs 1349.

                                      2.OD[protected]METRONAUT WOMENS JACKET, RS 514/-

                                      3.OD[protected]BATA CADUALS FOR MEN, RS324/-

                                      4.OD[protected]BATA WOMANS BEIGE HEELS, RS 779/-

                                      5.OD[protected]LAXMI GANESH TEA LIGHT HOLDER, RS170/-

                                      6.OD[protected]RARS WOMAN BLUE TOP, RS 281/-

                                      7.OD[protected]DRYSTATE SOLID WOMAN ROUND NECK TSHIRT, RS299/-.

                                      8.OD[protected]KOTTY SKINNY WOMANS BLACK JEANS, RS559/-
                                      Verified Support
                                      Jun 02, 2020
                                      Flipkart Customer Care's response
                                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID or contact number in order to assist you further. Hope to hear from you soon.
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                                        Sachinv079
                                        May 31, 2020
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                                        Address: Flipkart

                                        I was recently purchased an l. G split a. C from flipkart.
                                        During installation it was seen that inter connecting wire in outdoor unit was missing out of the box.
                                        I was called flipkart for the same but they did not provided me any solution. At that time the service engineer fitted the indoor unit of ac after cutting the wall and mounted that but when he opened outdoor unit it was seen that inter connecting wire was missing in box. Flipkart executive suggested that lg will inform to flipkart for same but lg service engineer confirm from office then lg service centre confirm that they have no mode to communicate with flipkart.
                                        My only indoor unit was mounted on wall and outdoor unit becomes useless in absence of inter connecting pipe. Service engineer inform me for extra 2400/- for this interconnecting unit.
                                        I want my money back of 2400/- or provide me missing inter connecting unit
                                        Flipkart customer support has been notified about the posted complaint.
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