| Address: | Amity University, Gautam Buddh Nagar, Uttar Pradesh, 201301 |
@_Kalyan_K Hi Mr Kalyan Krishnamurthy. I have a major concern with Flipkart delivery system which I want to share it with you. This is the second incident with me as a customer, which I think should change. Being a customer if we order any product, some emotions or sentiments are attached with it especially when we order something to gift to our special ones that are too on some occasions like birthday, anniversary etc. On the same note, I ordered one product which was supposed to be delivered on 14th August 209 at my office address. A delivery boy called me at 6 PM on 13th August 2019 to handover the product. unfortunately, I left my office at that time and requested him to deliver me today. I ordered that product to gift my dear one which I thought will get it on 14th and will gift it on 15th August. But as of now I have not received any call from Flipkart and I called customer care executive to help me and at least tell me the hub address so that I can collect the product but he said I can not tell you the address because of security reasons and also I can't help you with that as your request has not been generated from the hub. Now you please tell me if a product can be delivered one day before the delivery data why it cant be delivered on the next day. This happened the second time with me. And what is the issue if the customer can pick up the product from the hub. I think this is a major loophole in the delivery system. Why delivery boy doesn't deliver the pending packets.
I hope you understand the sentiment of a customer. And request you to please improve your delivery system. Meanwhile, I am cancelling my product and will try to spread out this to my dear ones. Will stop using flipkart from now. Was this information helpful? | 
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