[Resolved]  Flipkart — bad moto c plus product

Address:Kolkata, West Bengal, 743503

I am not satisfied with the moto c plus phone which was delivered by flipcart on 3.10.17 for some reasons - (1) the handset was not in a short plastic packet, which is unusual. As every handset is covered with a plastic packet inside the box. (2) the seal on the screw is leveled as the letter ‘s’. It should be ‘m’ as it is moto handset. (3) the back cover looks is rough and like an ordinary cover, where other moto c plus backcovers are silky. (4) the handset looks like an old repaired set where other moto c plus sets are shining. (5) the screen guard which is on the screen given by company is not well stucked. Some air bubbles and dust show its ugliness. For these reasons i request u to investigate the matter and give me a new same handset exchanging this. I am also going to lodge a complaint against this. My order id is – od[protected]
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Nov 18, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Oct 12, 2017
Flipkart Customer Care's response
We have interacted with the customer, apologized for the issue, created the return, providing the replacement, Informed the packing manner, TAT, Confirmed the address, hence closing the case.
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