Flipkart — Bad Service and Bad product

I ordered "Sound Boss Androidify 3rd Generation 9" Inch Android 9.1(1GB/16GB) For Maruti Suzuki Baleno Android Car Stereo' from Flipkart, and my item was delayed. When I received it, it wasn't in the original box.
I've had to call for installation and support four times every day. The Flipkart support team has been disappointing. They don't provide confirmation for support tickets, and every day, I have to repeat the same story. Even after four days of follow-up, installation support hasn't been arranged. It seems like Flipkart's installation support team doesn't prioritize completing their support requests. Their services are very pathetic. I'm completely disappointed and have expressed this during my support calls three times, but they never seem to care.