[Resolved] Flipkart — being harassed by flipkart for not being to make a payment due to their system issue. | |||||
I had an issue making a cardless credit payment last month since there was an issue with the payment gateway. I had reported this issue to flipkart before the end of my due date last month but it was not fixed. I had to incur a late fee and almost everyday kept getting calls from flipkart payments team chasing me for payments. On one had flipkart acknowledges the payment gateway issue on email and on the other hand i'll be getting calls from flipkart saying that there is no issue with the system and harassing me for payments. Firstly it was not my fault for not making the payment i had money in my account and was trying to pay via my debit card. Secondly, the flipkart cardless credit team had no idea what the issue was. Almost every stubble l single day for the last 30 days i kept getting calls just chasing me for payments and telling there was no issues with the system. I have attached the emails from flipkart regarding this matter. I won't through a lot of mental stress and agony due to this for the last 30 days of my life. 1. I would need formal apology from flipkart regarding this matter. 2. I need a compensation for the stress i had to go through and all the time and money and i've wasted on this. Was this information helpful? | |||||
Dec 11, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2018 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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