Flipkart — blocked me to play flipkart games.

Hi Team,

I don't know why Flipkart blocked me to play games.
It says "we encourage fair play".

But i don't know if I did anything wrong.
Then i thought i can play with my brothers account but later they also blocked that account to play games.

I can do shoping but not able to play games.
Please help.

Thanks,
Aditya Soorya
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Flipkart customer support has been notified about the posted complaint.
Sep 25, 2019
Updated by Aditya Surya
Please remove me from the blacklist.
Verified Support
Sep 26, 2019
Flipkart Customer Care's response
Hi Aditya, Sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
Sep 28, 2019
Updated by Aditya Surya
What type fraudulent activities you are talking about, to give your mobile to your family and friends is fraudulent activities?
Suppose if you consider this as fraudulent activities then where is the warning message and why customer not aware of this.
I am not the only person who has this problem but if customer not aware of these all things, is not yours responsibility to aware, why you need to hide such kind of policies.
To right the only term "term & condition" doesn't mean how and what should a customer take care.
My advice is please attach the all violation rule and regulation with the game zone so customer aware of all these can understand what they did wrong.

Thanks,
Aditya
Sep 28, 2019
Updated by Aditya Surya
Have you ever noticed the topper of quiz that you organized on daily basis, they score[protected] score, it mean the customer answering the questions in less than one second, is it possible ?
This activity is called fraudulent activities not mine which is not possible to read and answer the questions in less than one second.

I played the some game with my ability and won sometime.

If you consider me as a fraud please don't give my benefits to me which i won, i have no problem and also you can deactivate my account permanently if you want.
Because i can not use Flipkart, if Flipkart thinks I was involved in such kind of activities.

One more thing i want to ask why your customers care representative don't know about these issues and resolution and why they ask everytime to give 2 day, 5 days to solve the issue as this is the general issue as they must aware of these terms and conditions.

If they asking us for time it means they don't know what type of issue is this, they are just wasting the time and also they are not aware of yours term and condition so how can you expect from a customer that he/she know these rules.

So at last i would say thank you for atleast replying and do whatever you want to do and again i would say take my all rewards including Supercoin and deactivate my account permanently if you want, but don't ever tried to say me a fraud.

Kind regards,
Aditya
Oct 12, 2019
Updated by Aditya Surya
Hey there,

I wrote two comments over your reply and your reply which is just copy and paste from terms and conditions isn't?

Atleast i deserve one response as i wrote almost 500 word long comments, don't you think?

Isn't funny to ignore your customers, if they are asking for help?

So many questions mmm?

Don't worry its ok, just one more reply out of the formalities.

Thank and regards,
Aditya
Complaint comments 

Comments

Have you noticed the topper of quiz that you organise, they score[protected] score, it mean the customer answering the questions in less than one second, is it possible ?
This activity is called fraudulent activities not mine which is not possible to read and answer the questions in less than one second.

I played the some game with my ability and won sometime.

If you consider me as a fraud please don't give my benefits to me which i won, i have no problem and also you can deactivate my account permanently if you want.
Because i can not use Flipkart, if Flipkart thinks I was involved in such kind of activities.

One more thing i want to ask why your customers care representative don't know about these issues and resolution and why they ask everytime to give 2 day, 5 days to solve the issue as this is the general issue as they must aware of these terms and conditions.

If they asking us for time it means they don't know what type of issue is this, they are just wasting the time and also they are not aware of yours term and condition so how can you expect from a customer that he/she know these rules.

So at last i would say thank you for atleast replying and do whatever you want to do and again i would say take my all rewards including Supercoin and deactivate my account permanently if you want, but don't ever tried to say me a fraud.

Kind regards,
Aditya

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