[Resolved] Flipkart — Blocked Me Without any specific reason | |
I’m the plus member of flipkart, where i have ordered multiple things for my house and personal use, on 27-aug2019 got a mail saying that their systems detects me as a reseller so they are going to block my account, I’ve called customer service to know what has happened to my account they said They didn’t do anything everything was done by back-end team so I’ve asked them to transfer the call they deny my request saying that the only possible way to contact the back-end team is through mailing, so I’ve sent an email saying that those are for my personal use how can a system decide without knowing whether it’s has reselling or not, and ask them to check manually, and there’s no proper reason just saying the same and same with other names, and the magic has happened in mailing they have sent me the same copy of mails just changed the concern persons name, customer support team said the back-end team will unblock your account after 3months, we raise a request from their end a as And now it’s November 2020, still my account is blocked I don’t even know we can complain through these platforms, so that I’m posting now Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 14, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 19, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused with the order ID:OD[protected]. We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding. | |
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