[Resolved] Flipkart — blocked my account by flipkart

lokesh424349

from Mumbai, Maharashtra

Address:

204101

Return zebronics spekaer around 25-oct but flipkart didnt accept return and blocked my account, saying unusual high number of retuns.

Total number of item recieved from aug -83 out of which return 13.

Out of 13 item returned 10 item was parker vector pen whose body color should be blue but recieved different color and design as shown in pic and every time seller send the wrong.

How it is unusual and high.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 14, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

Flipkart Customer Care's response Hi Lokesh,
We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Nov 04, 2019

Updated by lokesh424349 Dear Sir,

if your seller send me wrong item than i should return it, when i will return your system detect high number of return.

And i had made 3 times online complaint for the wrong product delivered to me again and again.

Then where is my fault and why my account is blocked.

The return is of a particular item (i.e. Parker vector Blue body color pen) from all the product i purchased.

Verified Support

Mar 07, 2020