[Resolved] Flipkart — blocked my account without reason

Deepakgags

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600039
Website:	FLIPKART

I cannot login my flipkart account, when i contacted to Customer care, they said we have blocked your account.The reason said dat you irregular payment used and when i asked about which order... They didn't replied abt which particular order.The payment i have paid, i have all the transactions id and proof of the payment all i have.But they are not saying about order id and they blocked my account. I can prove all the payments paid by me are successful transaction therefore how can they block my account?When i asked the details abt irregular payment of the order in email, no one is replying. When contacted to Customer care about didn't received reply, they are telling me you have fraud payement.

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Mar 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Flipkart Customer Care's response We will revert on it.

Apr 01, 2018

Updated by Deepakgags Till now I didn't get respone from flipkart customer care! 1/4/18

Apr 03, 2018

Updated by Deepakgags I didn't get response from flipkart till now (03/04/2018)

Verified Support

May 30, 2018

Flipkart Customer Care's response We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment methods used in your purchase history. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security.