Flipkart — Blocking of Flipkart account without any information

Respected Sir, My Flipkart account was blocked on 06/08/2022. After that I contacted the customer care of Flipkart via Call. They told me their technical department will call me with the resolution but I did not receive any calls or email about it. I contacted them again and they told that an email was sent to my email id with the reason of blocking/resolution but I have not received any email or calls. I told them so but they keep saying that a mail has been sent on 19/09/2022. I have checked all my mailbox/spam/junk etc of the registered email but did not find any email from Flipkart about the problem. So, I contacted them again via twitter DM but there also they keep saying only one thing that mail has been sent. I asked them to resend it or have some representative call me and tell me the resolution but they did not. Now they have blocked me on twitter also. This is very unfair for me as I am very old user of Flipkart and a lots of orders are there on the website for which I need info on but I cannot access it now. So, I am writing this complain here with a lot of expectations that here I would get the resolution. My registered mail id- [protected]@gmail.com. Date of blocking- 06/08/2022. I want them to unblock my account at the earliest. I will be very thankful for the same. I have attached twitter DM also.