[Resolved] Flipkart — Blocking of return option

[Resolved] Flipkart — Blocking of return option

P Priyanka Parashar

I am a genuine customer of Flipkart from so long Recently due to corona I shopped many dress from Flipkart rather than traditional offline shopping Out of received dresses most didn't matched with product I ordered, so I placed return Inspite giving me solution they blocked my account I got loss of lot money Kindly help Was this information helpful? No (0) Yes (0)
Feb 22, 2021 Complaint marked as Resolved They sent a mail to me Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 24 Feb, 9:00 PM. Thanks, Flipkart Customer Support After this mail they blocked my account without intimation [email protected] this is the email I'd from which I got above mail Flipkart customer support has been notified about the posted complaint. Feb 23, 2021 Updated by Priyanka Parashar I was genuine customer of Flipkart from so long Because of corona I completely switched from traditional shopping to online shopping Recently in past 60 days I order more than 50 items from Flipkart, out of which many of them are defective or wrong products When I tried returning them they disable my return section After placing complain they blocked my account I got loss of money in thousands Moreover I purchase all household items from Flipkart Although they had given pathetic and disappointing customer service to me Flipkart guys should stop writing easy returns And logically to avoid fraud you can place terms and conditions that maximum you can place this much number of orders per month to avoid your doubt of reselling And to analyze returns are fraud or not You can at least cross check by asking images of defective ones Moreover they should mention in return policy that if you receive more defective products than they can't be returned from your end bcoz high returns not allowed in Flipkart Verified Support Feb 24, 2021 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon. Feb 24, 2021 Updated by Priyanka Parashar My account is blocked and I have following order defective for which I am unable to place return Order Id. OD[protected] This product is having hole For reference check attachment Mar 05, 2021 Updated by Priyanka Parashar It's been more than a month Flipkart isn't able to solve my issue You guys loosing trust of your genuine customers OD[protected] OD[protected] OD[protected]
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